How
do I change my password?
Go to our Change
Password page.
Enter your email address and click on the Request Username /
Password Now button.
Check your email and you should see a message like this.
Click on the link underneath where the mail says "To reset
your password, please visit the following page:" and you will see the
following.
Once again, you will have received an email, this time with your new
password.
You can follow the link on the page above or included in the email to
change your password to something easier to remember.
Why
do I need to change my password?
Thursday 21 Jan 2010 at 11:20 GMT the Boards.ie database was
attacked by a source external to Ireland. This triggered our security
response policy and as a result we are sending you this warning email.
In this attack, part of the database which includes our members
usernames, email addresses and obfuscated passwords was accessed. While
our investigations indicate that individual user accounts are not in
danger we have taken the step of changing all user passwords.
We also recommend that if you used the same username/email and password
on other sites that you change your password there too as a precaution.
What happened:
- On Thursday morning our database server was accessed by an
unauthorised source.
- We discovered this intrusion and took the site offline.
- As a precaution we contacted the Gardaí, the Data
Protection Commissioner and an independent security consultancy.
- We have followed the advice we have received on how to
proceed.
- Like all large sites we are regularly the target for
disruption and take continual actions to proactively protect your
data. This particular attack was completely unprecedented
despite our rigorous security measures and while we have no idea if
this data will be used for any malicious reasons, we felt it vital to
tell you this immediately.
What you need to know and do:
- Boards.ie has changed the password of every registered
member in our Database.
- If you used the same password on Boards as you do on other
services, you
should change it on those other services to be safe. Boards passwords
are NOT
stored in plain text, they are obscured with the standard
vBulletin "Hash". While this provides strong protection, we have
altered all passwords on Boards as a precaution and suggest you take
this time to allter other similar passwords.
- If you are a subscriber, please be assured, we do NOT store
credit card
details or any payment details on our servers. Nothing of that nature
is held on our site and as a result such data was not compromised.
- We apologise for this inconvenience. We do not want to over
stress the
problem, however we felt the situation requires full disclosure.
I cannot access the email I have registered with Boards.ie
If you can no longer access the email you have registered with
Boards.ie, then we no longer have any way definite of verifying
that you are
the account owner. However, we realise there are quite a few
of our members with this difficulty, so we will begin to address this
on Monday. Please keep an eye on this page for updates on how
to retrieve your account details.
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