If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

UPC Raising their Prices on 4th Jan Again!!!!

Options

09-12-2010 3:26pm

#1

mackersdublin

Registered Users Posts: 1,432 ✭✭✭

Join Date: October 2010

Posts: 1350

http://www.upc.ie/about_us/pricenotice/

This after Sky Sports & Movies went up recently

Absolute Joke, especially with the budget on Tuesday

4

Comments

Options
#2 09-12-2010 3:32pm
johndoe99

Registered Users Posts: 1,879 ✭✭✭

Join Date: May 2008

Posts: 1705

totally agree, there a total joke, they must be living in an alternate universe where they taught the budget was the exact opposite of what happened.

0
Options
#3 09-12-2010 3:32pm
Sols12

Registered Users Posts: 98 ✭✭

Join Date: January 2008

Posts: 80

To Quote the bottom of the webpage:

UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes. Continued use of the services after this date is deemed to be acceptance of the changes.

I guess I know what I'll be doing...

0
Options
#4 09-12-2010 3:46pm
Mountjoy Mugger

Registered Users Posts: 4,487 ✭✭✭

Join Date: December 1999

Posts: 4035

never mind...

0
Options
#5 09-12-2010 3:55pm
billbond4

Registered Users Posts: 2,403 ✭✭✭

Join Date: October 2003

Posts: 2288

Great another price increase from UPC for providing the same standard of service !
A like their term "price change" everything is increased so it a fricking "Price Increase" were all not dumb !! :mad:
This year they increased the standalone charge, already so they are making enough money from us.

And I like the way its nicely hidden on their webpage, I dont even have a message when I logged into My UPC, My Bill

0
Options
#6 09-12-2010 4:12pm
djimi

Registered Users Posts: 13,238 ✭✭✭✭

Join Date: September 2006

Posts: 13195

It annoys me how they can send me out a text message to tell me that my bill is due to be paid, but not to warn me of price increases. If I hadnt read it on here Id probably not have known.

0
Advertisement
Options
#7 09-12-2010 4:30pm
spannerism

Registered Users Posts: 264 ✭✭

Join Date: May 2010

Posts: 197

God...that's annoying to say the least.....they picked a good week to do it too....gangsters.

I was thinking of downgrading my BB from 15m/b to 8m/b....the 8m/b is moving up from €25 to €32.....that's some increase there.

0
Options
#8 09-12-2010 4:31pm
celticbest

Registered Users Posts: 2,092 ✭✭✭

Join Date: September 2005

Posts: 1987

Mountjoy Mugger wrote: »

never mind...

what??

0
Options
#9 09-12-2010 5:26pm
mollser

Registered Users Posts: 1,113 ✭✭✭

Join Date: May 2003

Posts: 1059

Sweet f**kin Jesus - my bill will go from €58.75 (digital max + 8mg Broadband) to €67?? a 14% hike? What planet are these idiots living on?

OMG - actually can't believe that. Freesat is getting ever closer...

Just noticed a quick fix, will drop broadband down to 5mg, eircom are probably competitive at that price though, no idea. Where the hell did 5 and 1mg broadband come from?

Absolute joke, will let them know.

0
Options
#10 09-12-2010 5:31pm
mollser

Registered Users Posts: 1,113 ✭✭✭

Join Date: May 2003

Posts: 1059

Sols12 wrote: »

To Quote the bottom of the webpage:

UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes. Continued use of the services after this date is deemed to be acceptance of the changes.

I guess I know what I'll be doing...

That is also rather sneaky, as most people won't realise until they are billed in January.

0
Options
#11 09-12-2010 6:45pm
patrickmooney

Registered Users Posts: 1,029 ✭✭✭

Join Date: February 2002

Posts: 950

So annoying, for me it's that downgrade clause. I was only asking about waiving a downgrade fee for something last week. Got into a pickle over it, now they release this allowing us to downgrade for free. UPC haven't a clue any more. They are getting worse.

0
Advertisement
Options
#12 09-12-2010 8:19pm
[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

So are Sky

http://www.boards.ie/vbulletin/showthread.php?t=2056115083

0
Options
#13 09-12-2010 9:17pm
Koloman

Registered Users Posts: 2,630 ✭✭✭

Join Date: December 2008

Posts: 2602

I presume the analogue TV service will be going up in price as well?

0
Options
#14 09-12-2010 9:39pm
Eire Go Brach

Registered Users Posts: 1,371 ✭✭✭

Join Date: August 2006

Posts: 1305

Think I might just cancel for saorview.

If I cancel my upc cable tv sub. and keep my BB. Is it true that they can't stop the basic analogue tv channels coming through?

0
Options
#15 09-12-2010 9:55pm
Infoanon

Registered Users Posts: 4,638 ✭✭✭

Join Date: May 2008

Posts: 4512

Could UPC make it more difficult to follow these increases ?

Once again their disregard for their customers shines through.

0
Options
#16 09-12-2010 10:52pm
STB

Closed Accounts Posts: 5,178 ✭✭✭

Join Date: July 2008

Posts: 5133

Eire Go Brach wrote: »

Think I might just cancel for saorview.

If I cancel my upc cable tv sub. and keep my BB. Is it true that they can't stop the basic analogue tv channels coming through?

Buy a hd combo box. All the satellite channels and RTEs etc. No fee. see terrestrial forum. Eg Ferguson Ariva HD Combo €169. No more bills - one remote - one channel list.

Basic Channels

001 RTE1
002 RTE2 HD
003 TV3
003 3e
004 TG4
004 RTE News Now
005 BBC1 NI
005 BBC 1 HD
006 BBC2 NI
007 BBC Three
008 BBC Four
009 BBC HD
010 UTV
011 ITV2
012 ITV2+1
013 ITV3
014 ITV3+1
015 ITV4
016 ITV4+1
017 ITV HD
018 Channel 4
019 Channel 4+1
020 E4
021 E4+1
022 More4
023 More4+1
024 Channel 5

Movies

025 Film4
026 Film4+1
027 True Movies
028 True Movies2
029 Movies4Men
030 Movies4Men + 1
031 Movies4Men2
032 Movies4Men2 + 1
033 Simply Movies

News

034 BBC News
035 Sky News Ireland
036 CNN
037 Bloomberg
038 Euronews
039 France 24
040 Russia Today
041 Al Jazeera
042 BBC Parliament

Music

043 The Vault
044 Chart Show TV
045 NME TV
046 Flava
047 Bliss
048 Scuzz
049 Flaunt
050 Rockworld TV
051 Clubland
052 Brit Hits

Other Entertainment

053 Men & Motors
054 BBC Alba
055 S4C
056 BET
057 Paranormal
058 Fashion TV
069 Zone Reality
060 Zone Reality+1
061 Zone Horror
062 Zone Horror+1
063 Zone Romantica
064 Zone Thriller
065 Luxe TV HD
066 Horse & Country
067 Pulse
068 Wedding TV

Kids

069 CBBC
070 CBeebies
071 CITV
072 Pop
073 Tiny Pop
074 Tiny Pop +1
075 Kix!
076 Pop Girl
077 Pop Girl +1

Shopping

078 QVC
079 JJB Sports
080 Real Estate TV
081 Thomas Cook
082 Travel Channel
083 Travel Channel2

Interactive Screens

084 BBCi STREAM1
085 BBCi STREAM2
086 BBCi STREAM3
087 BBCi STREAM4
088 BBCi STREAM5
089 BBCi STREAM6
090 BBCi STREAM7
091 BBCi STREAM8
092 BBCi STREAM9

Of course UPC arent regulated and are trying to pull a fast one altering T+C like that. Consumer association and vote with your feet.

0
Options
#17 10-12-2010 12:13am
thomasking22008

Registered Users Posts: 139 ✭✭

Join Date: July 2008

Posts: 114

i would not spending money pay every month for upc cos rescison i will stick for mvision once pay off more easyer for me plus buy card cyfra and al jazeera sport total 300 euro a year lot good sport epl spl and champion league worth under 300 plus broadband airwire 35 euro a month 2mb broadband would be cheaper

0
Options
#18 10-12-2010 1:39am
Zardoz

Registered Users Posts: 5,602 ✭✭✭

Join Date: August 2009

Posts: 5533

UPC's website is rubbish to be honest.
Its completely geared towards cabled areas and is extremely misleading for people in MMDS regions who cant get
a)HD
b)Pvr
c)Approximately 60 channels
They dont even list prices for MMDS areas.:rolleyes:

0
Options
#19 10-12-2010 2:45am
Kristopherus

Registered Users Posts: 11,907 ✭✭✭✭

Join Date: January 2007

Posts: 11824

Zardoz wrote: »

UPC's website is rubbish to be honest.
Its completely geared towards cabled areas and is extremely misleading for people in MMDS regions who cant get
a)HD
b)Pvr
c)Approximately 60 channels
They dont even list prices for MMDS areas.:rolleyes:

I'm in a mmds area and I have 2 pvrs that have worked perfectly so far. And they do list the prices down near the end of the page. I'm not defending UPC for a moment - I'll be on to them looking for a deal from them to keep me as a customer. Only this morning I had a call from Sky wondering would I be interested in going back to them. I fobbed him off till next August, when my contract is up with UPC.I'm regretting not having known about this increase, as I might have squeezed a decent deal fro Sky.:(

0
Options
#20 10-12-2010 3:04am
[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

spannerism wrote: »

God...that's annoying to say the least.....they picked a good week to do it too....gangsters.

I was thinking of downgrading my BB from 15m/b to 8m/b....the 8m/b is moving up from €25 to €32.....that's some increase there.

I really don't get this, it'll only be €2 per month cheaper than the 15Mb service. At the moment I'm paying €32.75 but now it'll be €39.75, unless the standalone charge goes up too?

0
Options
#21 10-12-2010 10:44am
surf board

Registered Users Posts: 174 ✭✭

Join Date: November 2009

Posts: 170

Sols12 wrote: »

To Quote the bottom of the webpage:

UPC’s Broadband and Phone services remain excellent value, however under the terms of your contract you have the right to cancel or downgrade your service within 30 days of 3 December 2010 without penalty if you do not agree with these price changes. Continued use of the services after this date is deemed to be acceptance of the changes.

I guess I know what I'll be doing...

I had the 5mb broadband & upgraded to 8mb a few months ago. Now I want to downgrade back to 5mb... eh no say UPC (after asking supervisor). Once you upgrade from 5mb you can no longer revert to the 5mb as it will no longer available & is discontinued.

0
Advertisement
Options
#22 10-12-2010 4:16pm
fletch

Registered Users Posts: 7,392 ✭✭✭

Join Date: July 2004

Posts: 6957

How are we being notified of this?

0
Options
#23 10-12-2010 4:22pm
MadamX

Registered Users Posts: 194 ✭✭

Join Date: October 2010

Posts: 169

STB where / how can I get the HD system you mentioned? Also how does this system work if you've 3 TVs. At the moment we've 3 tvs and therefore 3 decoders with UPC and am frankly feeling very ripped off! Thanks

0
Options
#24 10-12-2010 4:24pm
plonk

Closed Accounts Posts: 1,352 ✭✭✭

Join Date: September 2005

Posts: 1266

I only recieved an increase of 1.25 to 86.25 which I'm pretty happy with tbh. I feel its still pretty good value but some of the lower priced packages have been increased by extortionate levels.

0
Options
#25 10-12-2010 4:43pm
Capt'n Midnight

Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 90,966 Mod ✭✭✭✭

Join Date: March 2003

Posts: 89205

If you cancel how long do you have to wait to avail of new connection offers ?

0
Options
#26 10-12-2010 5:09pm
mjquinno

Registered Users Posts: 538 ✭✭✭

Join Date: July 2004

Posts: 435

hi guys,

I have 15 mb broadband and the basic digital channels with the grey box(that i should throw against the wall piece of crap) - i pay 59 euro.

I want to keep the Broadband its good. the channels are crap. If i mix the BB with Sky TV is there a good package that comes in cheaper?

M

0
Options
#27 10-12-2010 5:10pm
BobMc

Registered Users Posts: 1,138 ✭✭✭

Join Date: March 2010

Posts: 1053

Kristopherus wrote: »

I'm in a mmds area and I have 2 pvrs that have worked perfectly so far. And they do list the prices down near the end of the page. I'm not defending UPC for a moment - I'll be on to them looking for a deal from them to keep me as a customer. Only this morning I had a call from Sky wondering would I be interested in going back to them. I fobbed him off till next August, when my contract is up with UPC.I'm regretting not having known about this increase, as I might have squeezed a decent deal fro Sky.:(

what area do you get MMDS we've been onto them several times looking to get pvrs and they keep saying not in your area!

0
Options
#28 10-12-2010 5:15pm
Connrang

Registered Users Posts: 225 ✭✭

Join Date: January 2007

Posts: 213

Hi,

After I got a letter about going over my download limit, by 4%, for the first time I was ready to jump but I'm on the 30Mb and see no increase in their price.

I have started a nice email thread with them over the lack of ability to monitor my downloads and they are not too happy about it, maybe Mr ComReg will be getting involved.

Overall having 2 x HD connections, phone & 30 Mb I'm reasonably happy, would be very happy had I not got that cold computer generated stupid letter:mad::mad::mad:

0
Options
#29 10-12-2010 5:34pm
agentgreen

Registered Users Posts: 635 ✭✭✭

Join Date: May 2007

Posts: 596

If you have a retentions deal, will this go up too?

0
Options
#30 10-12-2010 5:35pm
Raekwon

Registered Users Posts: 4,535 ✭✭✭

Join Date: August 2006

Posts: 4361

Capt'n Midnight wrote: »

If you cancel how long do you have to wait to avail of new connection offers ?

+1

I know the prices are going up but I pay €70 per month for the 15MB BB, Basic TV and Phone bundle but I've noticed that for the same price I could get the same bundle but with 30MB BB. I know there is only an option to cancel or down grade so how long would it take me to cancel then get the better package?

0
Advertisement
Options
#31 10-12-2010 5:40pm
who_ru

Registered Users Posts: 2,033 ✭✭✭

Join Date: February 2008

Posts: 1790

if enough people email, ring them and inform them that they will cancel their subscription as a result of theis price hike they may well live to regret ever putting them up in the 1st place.

time to leave them.

0