Oh God, I just got my Eircom bill...

narnar2000

666 fecking Euros!!!!! I think they're in league with the devil...

Under Equipment Rental and Other it says:

Self install starter usb 13 Jun 03 to 12 Aug 03 1 @ 90.00
Part period rental 24 Apr 03 to 12 Jun 03 73.50
Provide Self install start usb 201.81

What the hell are these charges?
I don't know where to begin - my line wasn't even switched on until 2nd May and the 'technician' who called said I wouldn't be charged until the 3rd! (Due to the inevitable delay in activating my line).

What's up with the 13 Jun 03 to 12 Aug 03 crap on the first charge? I'm not renting anything (as regards the ADSL line, anyway)!


It says on http://www.eircom.ie/cgi-bin/bvsm/bveircom/bladerunner/showContentSubPage.jsp?BV_SessionID=@@@@1899468407.1056055631@@@@&BV_EngineID=iadchicfdjdebedcfjgchgcghk.0&cid=PricingRes&site=Res&chanId=536889215&storeChanId=536889215&clickIdAction=addClickID_gateway&gateway_clickIdTo=/bveircom/bladerunner/showContentSubPage.jsp that the charges are:

Monthly rental: 54.45
Connection fee: 99.00
USB modem: 145.20

From the bill they sent me it looks like I'm renting the modem. And what the hell is that 201.81 charge about?

At the top of the page it says to call 1901 for bill enquiries - it's just some automated bs. Can't wait to talk to someone there tomorrow.... gangsters.

Anyone else getting shafted by those swines?

PS: the first time I tried to post this I found my connection had dropped - I think they've put a keylogger on my machine

Bubba

no one cares

Cuauhtemoc

nasty!!

i'd be heading to nearest non extradition country(guatemala maybe) to avoid that.

I think it looks like they charged you for dsl rental for nearly a month and a half and charged you over 200 euro for a modem thats only supposed to cost €154 according to their total cost for self install which is €244(€154 + €99) was supposed to be their total cost including modem.

by my calc your bill should have been 244 + 54.50 = 298 odd quid.

Not 365 odd.

still damn expensive either way..u could've gone for esat (free modem) would've been better.
Even their option to own the modem is only 50 or 60 quid dearer.
Total self install cost owning modem and first months rental..about 200 roughly.

not sure how eircom can charge 100 more for their modem.

Edit: bad maths there but i think those figures are a bit closer.

narnar2000

no one cares

Don't you ?

Twat.

gaizka71

Hi lads, just move home to bilbao in the basque country for a while after living in ireland for a bit... and got adsl in less than two weeks, I actually order it on line before I moved back, so when I got home there it was waiting for me.
Price, 35€ for the usb modem that I will keep forever (it is on the contract, I am not messing...) and 40€ monthly, with no year contract, just a months notice will do to terminate the contract, no fees, no penalties....

and the guys that provide this are BT... www.arrakis.es I think it is excelent value (256k/128k)

so why can not they do it in Ireland.... I do not know...

Tellox

Originally posted by Bubba
no one cares

If you dont have something constructive to say, dont bother ****ing saying it at all

Spud_Gun

I asked Eircom if they could send me a separate broadband and phone bill. No chance! One of the reasons I am going with IOL is to get a separate bill.

narnar2000

Just rang them there:

The 90.00 charge is for two months in advance - don't remember seeing that anywhere...

The 73.50 charge is for the DSL charge from 24 Apr 03 - 12 Jun 03 (I was overcharged on this - should have been from 2 May 03 - took me about 10 minutes to convince him)

The 201.81 charge is for the connection fee + USB modem

...All ex-VAT.

So, I wasn't too badly shafted after all - but I didn't know they charged in advance for the DSL line. I think maybe I was blinded by the EUR666 charge on the first page...

Plus, they should break down the charges more clearly on the bill.

Jorinn

Originally posted by narnar2000
Plus, they should break down the charges more clearly on the bill.

That's asking a lot of eircom.

On a related note their modems are way overpriced when you can get a far superior external ethernet modem for less than 110 from some retailers.

vibe666

the USB modems are generally crap anyway.

Always go for the Ethernet modem if you have the choice.

Incidentally the 'free' modems from esat are the cheap usb sort and I've heard there have been lots of problems with them not working the way they should. Anyone have any ffedback on the USB modems because I'm just going by hwat I've heard, and wouldn't mind a bit more info.

thnx

Spud_Gun

You are better off buying your modem or router from the UK in my opinion. Last week I got an Alcatel/Thomson Speedtouch 510 V4 modem/router for about 160 Euro (inc VAT). You also get a much better selection in UK web sites.

narnar2000

Why are USB modems meant to be so crap?

Apart from causing a blue screen and being unable to reboot afterwards, I've had no problems with my USB one

But I reinstalled the modem with drivers from the Zyxel website and it's worked perfectly since. Those eircom drivers are lethal.

carbsy

Originally posted by narnar2000
Why are USB modems meant to be so crap?

Apart from causing a blue screen and being unable to reboot afterwards, I've had no problems with my USB one

Aye , I'm using a nice lil' Fujitsu FDX310 USB jobby that I picked up in England and it's rock solid.I believe UTV are going to be using this model.

carb.

P.S. Still waiting on Solwise to sort out a fix with Netsource so I can use their SAR110 router , it's a joke now at this stage.

antoinolachtnai

In general, eircom bills in advance. The only exception is for items that arise during the month, i.e., telephone calls.

a.