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Is UTV Clicksilver a non starter?

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Comments

  • #32
    jackbauer
    Registered Users Posts: 685 ✭✭✭jackbauer


    spoke 2 a very helpfull guy in utv tech support last night who said they had "some" people up and running in roi.on working day 12 myself and have heard zip apart from origional confirmation of order email so i gave them a bell.no word from eircon yet as to my line though i know it can get dsl cos i phoned eircon 3 times before ordering from utv.fingers crossed.btw guy said 2 call back monday.sigh.


  • #33
    The Ritz
    Moderators, Technology & Internet Moderators, RicherSounds.ie Moderator Posts: 2,505 Mod ✭✭✭✭The Ritz


    Hmmmmmm...... an uneasy feeling and a bit of a sniff about this........ I also spoke to a guy on UTVs clicksilver cust service number last night and he told me (rather ruefully) that no customers had been activated in ROI for clicksilver - and he was well aware of Boards............. I applied on 19 June, line is confirmed as ok, money paid, got the "sorry for delay" email, and the "you'll be sorted by mid/end of next week" email (received last Friday, iirc), so I live in hope and anticipation.............

    If Livingstone's claim is true.... (forgive scepticism....) then UTVs cust service guys are confused as to whether ROI customers are connected etc.,

    I think Malcolm ought to pop his head in here and explain wtf is going on.......


    The Ritzzzzzzzzzzzz.


  • #34
    bizmark
    Registered Users, Registered Users 2 Posts: 6,892 ✭✭✭bizmark


    its more than likely Eircom playing Utv and esat for fool,s

    give them (both) some time to get the orders through i know (oh god i know) what its like to wait for weeks ....... but its more than worth it

    Utv have got notting but good post here before i really dont thing they would mess you all around .............we all know who would be more than happy to though


  • #35
    original gadget
    Closed Accounts Posts: 38 ✭original gadget


    very true, biz - Ive been using their dial-up service since it was launched and I could not fault it.

    The ADSL thing is giving them a bad name though. If they cant supply the service for 6 weeks, why don't they just go ahead and say it!


  • #36
    RasTa
    Closed Accounts Posts: 15,116 ✭✭✭✭RasTa


    Just signed up there today myself, heres hoping theres no 6 week wait !


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  • #37
    CitySickness
    Closed Accounts Posts: 57 ✭✭CitySickness


    They've just sent me an email to say they've activated my account... but the damn modem hasn't arrived yet, natch.
    Anyone know whether they send them out by normal post, or by courier?


  • #38
    Gmodified
    Closed Accounts Posts: 973 ✭✭✭Gmodified


    I am thinking about ITV broadband. Is anybody connected? Just want to see what kind of ping we are talking about. I couldn't see any in "pings/download speed "post


  • #39
    iano
    Registered Users, Registered Users 2 Posts: 197 ✭✭iano


    Good News Guys,
    I am now up and running on Clicksilver.

    Initial impressions are favourable, speed and connectivity seems quite good.

    Note: I do have my own Draytek Vigor router so did not have to wait for modem to arrive.

    Pings (32 bytes at 19:15):
    www.bbc.co.uk - 48ms
    www.cisco.com - 199ms
    www.telstra.net - 374ms
    www.rte.ie - 64ms (via UK)

    Some of the routing seems a little strange. For example, the path to ftp.heanet.ie (the Irish mirrors for so much stuff) is:
    3 29 ms 31 ms 29 ms UTV-DUB-fastethernet0-0.116.218.195.in-addr.arpa [195.218.116.1]
    4 32 ms 30 ms 31 ms 195.218.126.178
    5 34 ms 31 ms 29 ms 195.218.112.197
    6 30 ms 31 ms 35 ms 213.242.106.1
    7 45 ms 46 ms 43 ms p2-2.londen3-cr3.bbnplanet.net [195.16.175.57]
    8 45 ms 46 ms 43 ms ae0-17.mp1.London1.Level3.net [212.187.131.161]
    9 44 ms 46 ms 42 ms so-1-0-0.mp1.London2.Level3.net [212.187.128.49]
    10 118 ms 115 ms 128 ms so-1-0-0.bbr1.Washington1.level3.net [212.187.128.138]
    11 * 116 ms 119 ms so-6-0-0.edge1.washington1.level3.net [209.244.11.10]
    12 121 ms 120 ms 124 ms 65.59.88.210
    13 123 ms * 124 ms if-5-0.core1.newark.teleglobe.net [66.110.8.18]
    14 122 ms 122 ms 124 ms if-0-0.core2.newyork.teleglobe.net [207.45.223.82]
    15 126 ms 123 ms 125 ms if-4-0.bb8.newyork.teleglobe.net [66.110.8.130]
    16 124 ms 125 ms 123 ms ix-7-5.bb8.newyork.teleglobe.net [207.45.198.102]
    17 191 ms 192 ms 189 ms phobos-p0-2.citywest.core.hea.net [193.1.196.137]
    18 123 ms 126 ms 123 ms Hyperion-gig3-0-0.hea.net [193.1.195.85]
    19 130 ms 128 ms 127 ms Calpurnia-vlan99.hea.net [193.1.196.122]
    20 126 ms 126 ms 121 ms canyonero.heanet.ie [193.1.219.88]

    Dublin, London, Washington, Newark, New York, Dublin.
    Quite a trip when the servers are a couple of miles away from me!

    Good luck,
    Ian.


  • #40
    PiE
    Registered Users, Registered Users 2 Posts: 5,538 ✭✭✭PiE


    Ick.

    Routing through the States doesn't bode well for gaming pings :/


  • #41
    Stormfox1020
    Closed Accounts Posts: 833 ✭✭✭Stormfox1020


    Not bad pings to the USA, New york 126-128 not bad at all.


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  • #42
    original gadget
    Closed Accounts Posts: 38 ✭original gadget


    YEAHHH!

    I got my hands on a USB Modem, and I am up and running!!

    Pings seem good - 53 to www.boards.ie and 56 to www.jolt.co.uk.

    I have to go now, and catch up on 3 years of microsoft updates!!


  • #43
    Squall
    Registered Users, Registered Users 2 Posts: 1,345 ✭✭✭Squall


    If you supply the modem do they activate the account immediately?


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