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Eircom DSL usage stats WRONG by >10GB

flimjam · 2003-07-28 14:52:37

OK, I've just got a shock. Went to dslstats.eircom.net to check how my dsl allowance was getting on, only to find the following friendly message: "Your download allowance of 4000MB has been exceeded. Excess of 12077MB at 3 cents per MB is €362.31 Thank you for using eircom.net" I DIDN'T DOWNLOAD THAT MUCH! I am POSITIVE…

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28-07-2003 3:52pm

#1

flimjam

Closed Accounts Posts: 4 ✭

Join Date: July 2003

Posts: 2

OK, I've just got a shock. Went to dslstats.eircom.net to check how my dsl allowance was getting on, only to find the following friendly message:

"Your download allowance of 4000MB has been exceeded.
Excess of 12077MB at 3 cents per MB is €362.31
Thank you for using eircom.net"

I DIDN'T DOWNLOAD THAT MUCH! I am POSITIVE I've downloaded way less than that, probably under 3 gigs. Now I've heard eircom don't really have any system to bill usage anyway, but if they slap a bill on me, what can I do?

Any ideas?

(don't say sign up with netsource )

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#2 28-07-2003 4:00pm
spongebob

Closed Accounts Posts: 6,143 ✭✭✭

Join Date: August 2001

Posts: 5560

This was the only thread on Boards where an Eircom employee rode promptly to the rescue. You may wish to PM and Mail him and mention that the stats may be gone wobbly again.

http://www.boards.ie/vbulletin/showthread.php?threadid=97139&highlight=stats

He will fix it ! Remember his job is dodgy stats pages not anything else.

M

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#3 28-07-2003 4:13pm
flimjam

Closed Accounts Posts: 4 ✭

Join Date: July 2003

Posts: 2

yay! cheers muck, I feel a *whole* lot better now...

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#4 28-07-2003 5:18pm
jd

Registered Users Posts: 5,700 ✭✭✭

Join Date: November 1999

Posts: 5365

Originally posted by Muck
He will fix it ! Remember his job is dodgy stats pages not anything else.

M

I think thats a little unfair, muck, eircomnet sys admins aren't exactly the biddys you refer to...

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#5 28-07-2003 5:33pm
spongebob

Closed Accounts Posts: 6,143 ✭✭✭

Join Date: August 2001

Posts: 5560

as in DONT ASK HIM 1st line tech support questions or otherwise annoy him except about the stats page for which he accepted responsibility in the past and fixed it PDQ as well...see his last post on the matter.

How is that unfair JD any more than a €360 Bill would be ????

M

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#6 28-07-2003 5:34pm
jd

Registered Users Posts: 5,700 ✭✭✭

Join Date: November 1999

Posts: 5365

Originally posted by Muck
as in DONT ASK HIM 1st line tech support questions or otherwise annoy him except about the stats page for which he accepted responsibility in the past and fixed it PDQ as well...see his last post on the matter.

How is that unfair JD ????

M

oops
thought you meant that is all he does on his job...

nbeed more coffee

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#7 28-07-2003 7:52pm
Clover

Closed Accounts Posts: 1,856 ✭✭✭

Join Date: March 2001

Posts: 1800

well mine was not that bad , 2 days ago i only had 53% used , tonight it now tells me i have used 103% that page is really messed up , i was planning on downloading over the next couple of days so the other 47% would not go to waste.

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