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Windows XP freezes before login box appears

Emerson · 2003-08-19 23:56:36

I'm about to be given someone's laptop to fix.. The problem is, XP loads until the mouse pointer shows but then freezes before the login box shows at all... They've tried safe mode, but it makes no difference, still freezes. Would an XP boot disk do the trick, d'ya think? I'm going to try that when they bring it over on…

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20-08-2003 12:56am

#1

Emerson

Registered Users Posts: 463 ✭✭

Join Date: June 2003

Posts: 387

I'm about to be given someone's laptop to fix..
The problem is, XP loads until the mouse pointer shows but then freezes before the login box shows at all...

They've tried safe mode, but it makes no difference, still freezes. Would an XP boot disk do the trick, d'ya think? I'm going to try that when they bring it over on Thursday..

If you have any other ideas, I'd welcome them,
Many thanks,

Emerson

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#2 21-08-2003 10:45pm
GUI

Registered Users Posts: 1,237 ✭✭✭

Join Date: July 2000

Posts: 1093

boot of the windows xp cd
and ASR (something really close its called)
Automated System Recovery

and do a repair

that should do the trick

registry might be restored to default however..

so alot of applications will need to be reinstalled

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