How happy are you with your Broadband ISP

Coyote

Are you happy with your broadband ?
would you get broadband from the same company ?
and would you recommend them to a friend ?

if your unhappy or are happy with your experience please say why, and what you think are the best and worst things about your type of Broadband.


ie:
ISP = Eircom/Esat
Price = too high
Ping = 70-80
Download speed = 1mb
Upload speed = 256K
Customers services = good/bad
Reliability = great/terrible
Price per month =

ixoy

I just started with Netsource and so far am happy. Ask me again in a couple of months when they'll probably throttle me....

strat

ISP = Esat Business
Price = n/a (provided free where I live)
Ping = 15-20
Download speed = 512 (64k solid)
Upload speed = 256K
Customers services = havent had to test
Reliability = great
Price per month = 90+vat

PrecariousNuts

ISP = Netsource
Price = too high
Ping = off the chart 200+
Download speed = 128kbs
Upload speed = 128kbs
Customers services = crap, terrible, useless, sly, liars
Reliability = average

quozl

ISP = Leap
Price = 120 inc vat pm
Ping = 70-80
Uncapped
Download speed = 1/2mbit, regularily1.5->2mbit in the evenings
Upload speed =1/2mbit
Customers services = really excellant
Reliability = good

It's expensive and you can't get this residential package any more, but the customer service is great and they seem to have a policy of letting people use any unused bandwidth. I often get 2mbit in the evenings

Oh and they allow me to share it with as many people as I want, so I share it with a few people over DubWAN. Most ISP's dont allow this.

Greg

Emboss

ISP = NTL
Price = Too Cheap
Ping = 20-30
Download speed =600k
Upload speed = 128
Customers services = haven't had much dealings with them.
Reliability = Fantastic

over all i'm over the moon with the service have just over a year and 0 problems so far

MrPinK

ISP = Netsource
Price = €45 pm
Ping = 23-200ms depending on time of day
Download speed = 55Kb/s
Upload speed = 12kb/s
Customers services = never had to talk to them
Reliability = good

Cuauhtemoc

Re: How happy are you with your Broadband ISP

Similar to Strat.
Only downside is the price but it is the best Quality DSL service available as far as i can see if you can get it.

ISP = Esat Business
Price = Install was €75ish
Ping = as low as 9ms to boards and under 20ms to jolt.
Download speed = 512 (64k solid)
Upload speed = 256K
Customers services = havent had to test
Reliability = great
Price per month = €108.90 with vat.

maxheadroom

Aren't IBB - wireless and Irish Broadband the same thing?

And, shouldn't there be seperate options for people on IOL BB RADSL and Esat BT Buiseness ADSL?

anyway:

ISP = NTL
Price = €40 per month including modem rental
Ping = 20-30
Download speed =600k
Upload speed = 128
Customers service = great, helpful, very unlike the TV side of ntl.
Reliability = Its never down, speed is always at 100%, pings are always stable.

Mutant_Fruit

Irish broaband have 2 products, the LOS and NON-LOS, the non-LOS isn't released yet, so there should only be one option for IBB. (happy and unhappy)

ISP = IBB Tallaght Tower
Price = €50 per month now, droping to 30l
Ping = 30 ish, it spikes about every 20th ping to about 120
Download speed =512k
Upload speed = 512
Customers service = helpful and patient, even ring you back to make sure everything is ok
Reliability = There have been probs inthe past when Tallaght was a new tower, but tahts all fixed. Pings relatively stable (always <80 to UK servers) but spike occasionally. Only been out twice for a total of 1 hour over the last month. that was when they were fixing the tower

jimmeh

ISP = Netsource
Price = €66 pm
Ping = 16-200ms depending on time of day
Download speed = 40 -55Kb/s
Upload speed = 12-14kb/s
Customers services = none exsistant
Reliability = good

Ancient1

ISP = IoL residential
Price = 49.49/month
Ping = usually times out
Download = rarely over 25-30kB/sec
Upload = 15kB/sec
Customer service = unprecedented disaster
Reliability = ok?

As you can see, i've always had average d/l speeds, managed to get the full what once (!) at 3am, and even browsing/surfing can sometimes seem like the 56k.
I dont know why...

Ancient1

meant to say whack (not "what") , by that i mean 55kB/sec....hasnt happened since though.

dazberry

ISP = Netsource
Price = 66 pm
Ping = 16-200ms depending on time of day
Download speed = 45 -52Kb/s (mostly)
Upload speed = 12-14kb/s
Customers services = never had to call
Reliability = Hasn't gone down beyond planned maintenance (even then it wasn't fully down).

Happy... so far.

Gripes:
Pings:
I'm not a gamer as such - but I do enjoy trying to avoid the old head shot as I lag around the place.

Domain Requirement:
Don't get me started.

Originally posted by Mutant_Fruit
Irish broaband have 2 products, the LOS and NON-LOS, the non-LOS isn't released yet, so there should only be one option for IBB. (happy and unhappy)

[DONT QUOTE - You didn't hear this from me]
I know someone trialing the NON-LOS at the mo. Didn't work at first, however someone came over and tweaked the IIB transmitter or something and now its solid - pity that person couldn't go to Netsource . Anyway although its a 512mb service, he's getting up to 2mb from a test server before the internet feed. Beyond that it's variable from crap to 1mbit - but bare in mind he's trialing. The Internet feed is only 10mbits currently, however within the week (third hand info) they're upgrading to 266mbits (or there abouts). They're pushing to sign him up $$$, which I have no doubt he will, but he's waiting for the new pipe first . Gripe: www.google.com brings up the Dutch version.

The best bit - he'd have been on some ADSL variant at this point only for Eircom want to charge E160 for uninstalling his Eircom Highspeed first. Idiots.
[/DONT QUOTE]

D.

bizmark

Esat radsl have sorted themselfs im happy with them

ISP = Esat radsl
Price = Cheap
Ping = 30-35
Download speed =512k
Upload speed = 128
Customers services = fine once you get past the drones lol
Reliability = Fantastic

Dustaz

ISP = Eircom
Price = too high
Ping = 30-40
Download speed = 512
Upload speed = 128
Customers services = Great
Reliability = Great
Price per month = 108



As much as it pains me to say it Eircom are great for dsl. The service is rock solid for nearly everyone and when it does go badly wrong (like it did for me recently) the support staff are great.

Tazzle

/me watches as Lee desyncs

Dustaz

thats been fixed (all fingers crossed )

Jilm

ISP = Esat Business 512/256
Price = too high
Ping = 20 - 30
Download speed = 512K
Upload speed = 256K
Customers services = Bad
Reliability = Good
Price per month = €108.90 incl VAT

Took them 4 months to install (supposed to be UDLP they installed LS) & another 4 months to finally unbundle the line.
Their accounts department is a farce - even by Irish standards.
Its waaaay too expensive for a 512K service.
Im hoping (like everyone else here) for a decent wireless service that send EsatBT & Eircom to their watery graves.

PrecariousNuts

Anyone have experience with eircoms uncapped 1mb service. I'm thinking of moving from netsource to it

ssh

ISP = Eircom
Price = €50 (should be €30)
Ping = 65-70
Download speed = 52 KB/sec
Upload speed = 13 KB/sec
Customers services = mostly good. good engineers anyway
Reliability = great (had one problem which started on xmas day, but that was it)
Price per month = see above

I'm happy with Eircom Residential DSL. The cap means I amn't sharing much of my bandwidth with b***y kazaa users, so i can get decent pings in games. The 6 gig cap doesn't bother me, I've used about 4 gigs in one month tops, most of that is probably bf1942.

I'd prefer to give my money to someone like IBB, but for now, I'll stick with this.

Anyone have experience with eircoms uncapped 1mb service. I'm thinking of moving from netsource to it

Yes, we use it in the office. It's good, the pings are 50-60. The download speeds are a steady 100 KB/sec. It's just really, really expensive.

Kevok

ISP = IrishBroadband
Price = €84.70 per month
Ping = 30 to jolt
Download speed = 134k a sec constant
Upload speed = 112k a sec constant
Customers services = Excellent of late with their new staff.
Reliability = Excellent, no downtime of any great length

The Brigadier

I'm on Netsource SME.... I'm downloading 30-40 a month.... And I am happy so far... I use streaming radio and all is well...

I know some people are unhappy with Netsource but I have not had a problem so far...

Cal

No option in the poll for IrishWisp!!!!!!!!!!!!!!!

ISP = IrishWisp
Price = €49 per month
Ping = 70 - 80ms to Jolt. (Not usually great pings for gaming)
Download speed = 512 but usually runs a bit higher.
Upload speed = 128
Customers services = Excellent.
Reliability = Excellent.

halenger

ISP = IoL residential
Price = 49.49/month
Ping = usually times out
Download = 50-60kB/sec consistently
Upload = never looked!
Customer service = not used
Reliability = very good. only had problems in the beginning but not a glitch since then. cept the resetting of the connectiong every 6 hours or so.

Anyone know why pings time out? I only noticed now when I first tried it. :-/

PaulMagrath

ISP = Ireland Online
Price = €49.49 a month
Ping = I think IOL are blocking pings
Download = 45 to 62kB/sec
Upload = 14 to 16kB/sec
Customer service = Surprisingly good overall
Reliability = Used to disconnect every 4hrs but that seems to have stopped. Can't ping. Once or twice web pages "froze" (see here) on me.

Serbian

ISP = IBB RTÉ Tower
Price = €48.40p/m -- Not bad!
Ping = usually average about 600 - 700ms [Yes, Six Hundred]
Download speed = See attached
Upload speed = Not sure, I never upload stuff really
Customers service = Pretty good, pity about the service itself!
Reliability = Serious problems with interference that aren't going to go away. Service has been useless for about a month now. Browsing is a chore. Gaming is a distant memory.

Mutant_Fruit

Ping = usually average about 600 - 700ms [Yes, Six Hundred]

Thats what it was like in the tallaght tower previously, and i thouht they'd never fix it. Now its pings of as low as 45 stably on my 512 connetcion, and a great download speed. Just keep ringing em about it, make sure they know you're having problems, and don't let em forget it! I rang em for nearly 2 weeks straight, and now its perfect.

If you're getting consistantly bad download speeds something is up, I have never known IBB to leave a customer alone who has problems with their connection, they always rang me back and tried new things.

gurramok

ISP = Netsource
Price = €67 a month
Ping = Varies from good to bad
Download = 3kBytes/sec...was 54 kBytes/s
Upload = circa 12 kBytes/sec
Customer service = Never hear a word from them
Reliability = Good until the throttling started

Spooge

HOME

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ISP = Netsource SOHO
Price = €54.45 a month inc vat
Ping = Varies. Used to be fairly consistently ~40 to jolt, not so hot recently.
Download = ~55k, depending on server
Upload = Never Really Measured it
Customer service = Never bothered them about this connection
Reliability = Good.

WORK

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ISP = Netsource Premier
Price = €169 a month ex vat
Ping = Don't really care.
Download = ~90-110k, depending on server
Upload = Never Really Measured it, either.
Customer service = Excellent, clueful, and friendly. Much better than other ISP's I've had to deal with (Eircom, ESAT, Colt, etc).
Reliability = Rock-solid.

unkel

ISP = NTL
Price = €40 per month including modem rental
Download speed =600k
Upload speed = 128
Customers service = Only needed it once. Pain in the backside to reach techsupport. Once talking to techsupport, problem was fixed in no time
Reliability = Its never down, speed is always at 100%. 100GB DL in first 5 weeks (this is more than DL in 7.5 years of dialup)

Presuming IBB wireless and Irish Broadband is the same thing, did anybody notice that the only service with NO unhappy customers is NTL