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Service pack deleted my Office Professional

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  • 16-09-2003 10:47pm
    #1
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭


    I tried to install Norton 2004 tonight and it advised me that i needed to upgrad my sevice pack so i Did
    2hrs downloading it over my 56k

    Then I tryed to install it and it gave me a error cant remember what it was a i was slightly annoyed but then I tryed to check my emails
    and outlook gave me an error box saying the programme must be installed to run please install programme

    My head is wrecked what the hell is going on !!!!!!


Comments

  • Options
    #2
    moridin
    Registered Users Posts: 931 ✭✭✭moridin


    a) Find out what the error is

    b) Check if other Office programs give similar errors

    c) refer to a)

    :D


  • Options
    #3
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭the Guru


    The Error is the Programme needs to be installed again

    and yes its the same with all the othere Office products

    its a fu*king nightmare


  • Options
    #4
    LoLth
    Registered Users Posts: 10,339 ✭✭✭✭LoLth


    you sure its not:

    The feature you are trying ot use is not currently installed, please insert the office CD.

    In which case, well.. eh... insert the office CD.

    Sometimes happens when you install service packs. Most annoying indeed though.


  • Options
    #5
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭the Guru


    Hi Lolth if i reinstall office will i lose all the Info I have on Outlook ??? Like email address and mails

    and do you know why this happens


  • Options
    #6
    moridin
    Registered Users Posts: 931 ✭✭✭moridin


    back up first... do a search on your HDD for *.pst and put them somewhere safe, then re-install :)


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  • Options
    #7
    TacT
    Registered Users Posts: 4,400 ✭✭✭TacT


    re-installing office will not delete any information you had within any of it's applications i.e your contacts etc in OE/OU will all be there just the same

    It happens me after some update on win2k after a reformat - I just leave the cd in the drive and it picks back up whatever it needs after the service pack has been installed.


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