Outlook Passwords

Duffman

For some reason Outlook and Outlook Express just won't save my POP passwords no matter how many times I set "remember password" options...

Anyone have any idea what the problem might be?

Frank Grimes

What OS are you using?
If it's 95/98/ME are you typing a password when you log onto Windows or are you just hitting escape/cancel?

The Insider

Click on tools - accounts - servers tab, you will see a password box about half way down, remove password and remove tick from box that says "remember password" - click apply - add tick to box that says "remember password" - enter in password to box - click apply.
That should do the trick

Duffman

I'm using XP...

Something in the registry needed fixing.. 'tis done..

Frank Grimes

What was it just out of interest.
I've never seen that happen on XP/2000.

GUI

i seen this before..

i just deleted the account
and shut down outlook,

opened it again
and
created new email account with different friendly name

and it solved prob

Frank Grimes

His fix must be a secret

Duffman

Had to delete an identity under the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider


Fix came from a Microsoft support article..