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IOL Anytime Woes

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  • 09-10-2003 10:56pm
    #1
    parasite
    Registered Users Posts: 2,077 ✭✭✭


    So, it's been a week since receiving my activation letter from Esat & they still haven't set up my account properly at all. My username & password seem to be set up as i can log into their usage site using another isp, yet i can't dial 1893 247 365
    It's not a computer/modem problem, as ringing the number on a handset gets me an engaged tone, when i should be getting fax-like noises apparently ...i've been ringing their 'tech support' number all week, and they keep just fobbing me off by saying "we'll get a network technician to look at it" etc, "and we'll ring you back" ...
    needless to say, they don't ring back. Anyone else have a similar experience, what should i do next ? Who should i contact to bypass the drones ?
    arggh


Comments

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    #2
    Mossy Monk
    Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    one line that seems to work with companies is, "sort it or i am taking my money elsewhere"


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    #3
    parasite
    Registered Users Posts: 2,077 ✭✭✭parasite


    hmm it was magically turned on today, behold the power of boards :ninja:


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    #4
    Frank Grimes
    Registered Users Posts: 5,337 ✭✭✭Frank Grimes


    Originally posted by parasite
    hmm it was magically turned on today, behold the power of boards :ninja:
    Yeah, parasite wouldn't be a common name. I'm sure they found your order pretty quick.


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    #5
    parasite
    Registered Users Posts: 2,077 ✭✭✭parasite


    should have put a :rolleyes: in there


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