Play.com Delivery service?

Stormfox1020 · 24-10-2003 1:59pm #1

Hey can anyone tell me which company Play.com use to ship the games? I ordered KOTOR last friday and still hasnt arrived. (probably normal post then knowing them). Thanks in advance

Storm

walleex · 24-10-2003 2:06pm

Normal post. 1 week is not unusual. Can't complain when they don't charge for postage.

seamus · 24-10-2003 2:40pm

Originally posted by walleex
Normal post. 1 week is not unusual. Can't complain when they don't charge for postage.

Yep. That's always been my philiosophyas regards freebies. When there's delays, you can enquire sure, but never complain

4 working days is normal for me. 6 is not unheard of. In fact last week, I ordered 5 DVDs. One was ordered 2 days before the rest. 4 of them arrived together (including the one posted out 2 days before) and the fifth arrived on tuesday, 3 working days after the rest. No biggie

monument · 24-10-2003 2:46pm

As it was pointed out, I'd like to say it again - it's free! (and you get what you pay for!)

jesus_thats_gre · 24-10-2003 4:13pm

Here goes the scam. Just call em and they will send a new one out. They dont actually check into it at all, there warehouse is in Jersey and customer care office is in Cambridge. I know someone who works there and supposedly they allow for 6% of stuff to go missing in the post and just re-post something that has taken a week to deliver.

Stormfox1020 · 24-10-2003 4:47pm

Ill give it until monday but if it dont show up ill give them a ring. A friend of mine ordered KOTOR on the saturday off of Amazon he got his on wednesday, for around 5-6euro more.

IgnatiusJRiley · 24-10-2003 4:51pm

Originally posted by Stormfox1020
Ill give it until monday but if it dont show up ill give them a ring. A friend of mine ordered KOTOR on the saturday off of Amazon he got his on wednesday, for around 5-6euro more.

Exactly. 5-6 Euro more. Like everyone else says, it's free. Quit complainin!!!

Syth · 24-10-2003 4:52pm

I've got two things and both took a week to get here, so I was happy.

Stormfox1020 · 24-10-2003 4:58pm

I havent actually complained about the service i have just been wondering how long it will take to get here, Fag.

monument · 24-10-2003 5:25pm

Originally posted by Stormfox1020
I havent actually complained about the service i have just been wondering how long it will take to get here, Fag.

"(probably normal post then knowing them)"

Sounds like complaining to me.

Rew · 25-10-2003 7:24pm

Originally posted by Stormfox1020
I havent actually complained about the service i have just been wondering how long it will take to get here, Fag.

I ordered 2 things before one took 5 days the other took 16 but their prices are good so i cannt complain. They wont do anything about missing stuff untill 14 days have passed since shipping.

eth0_ · 25-10-2003 7:54pm

Originally posted by jesus_thats_gre
Here goes the scam. Just call em and they will send a new one out. They dont actually check into it at all, there warehouse is in Jersey and customer care office is in Cambridge. I know someone who works there and supposedly they allow for 6% of stuff to go missing in the post and just re-post something that has taken a week to deliver.

Amazon are the same :-) Never tried it myself but I know friends who have complained about not receiving goods, amazon post a replacement out, and soon after the original order arrives. Amazon never tried to claim it back...it's their hard luck, their p&p is a complete rip off and they could easily absorb the 50p charge for registered post :-)
But don't rip off Play. Play rule. Never taken more than 5 working days for my orders to arrive.

Lemming · 25-10-2003 8:12pm

Most stuff takes 4/5 working days to get delivered to me, with the (quite rare) occasional 6/7 day delivery. I've had a few arrive inside of 3 days

Kold · 25-10-2003 8:25pm

Last 2 orders i made took two weeks, is that unusual?

Stephen · 25-10-2003 8:47pm

Most stuff I order from play arrives in 8 working days if it is in stock at the time of ordering.

Pity they don't ship items from their "gadgets" section outside the UK, I quite like that region free dvd player.

jesus_thats_gre · 25-10-2003 9:52pm

They normally take a few working days, it takes longer now that An Post have changed there postal system though.

Makaveli · 26-10-2003 12:36am

Play used to be really fast. Now the stuff is taking longer and longer to arrive. It's on average 5 working days, before I'd get the stuff in 3.
Cd-Wow is the best. Fastest was 2 days from Hong Kong. I dont see why post from Jersey takes so long compared to post from Australia, Canada and Hong Kong.

IgnatiusJRiley · 05-11-2003 11:09am

Originally posted by Stephen
Pity they don't ship items from their "gadgets" section outside the UK, I quite like that region free dvd player.

They don't... awww crap. Some good stuff there.

eth0_ · 05-11-2003 11:21am

Originally posted by Makaveli
I dont see why post from Jersey takes so long compared to post from Australia, Canada and Hong Kong.

Possibly because their packages are sent 2nd class post? I can't recall if they are, but it would certainly explain why it takes 5 days to get to Ireland.

bk · 05-11-2003 1:07pm

Plus, isn't there a sort of postal strike on in the UK at the moment. Surely that will effect deliveries.

I have ordered over 30 items from play. Only once has an item not arrived. I emailed them and they sent me a replacement.

BTW if ordering stuff over the internet during the next two months, expect delays, Christmas is coming and both the companies and postal services will be up the walls.

IgnatiusJRiley · 05-11-2003 1:07pm

Would the postal strike in Engerland be holding up dvds that have been ordered recently (it's taken slightly longer than usual for my dvds to reach me)

Pug {erZ} · 05-11-2003 8:00pm

You bet your ass - they locked the bloody Post boxes cos
they already have a weeks backlog to get sorted first...

smiaras · 05-11-2003 8:06pm

This post has been deleted.

Davexirl · 05-11-2003 8:06pm

My orders from Play usually arrive within 5 working Days.

I also found Cdwow to be very fast I orderd a Cd last Thursday night and had it on Tuesday afternoon when the post arrived and thats coming from Hong Kong

Selik · 06-11-2003 11:14pm

When first started ordering off Play a good 2-3 years ago I'd sometimes get my gear in 2 working days (ie order Mon arrive Wed) and no more than 4... Now it's more like 5-8 days if I'm lucky!!! As has been said by more than a few already though - they deliver for free and their prices kick the fu*ck out of our High Street prices so I'm not complaining... Besides it's not as if I have a ridiculous amount of free time to watch all the DVDs I order off them anyway! There's always a scheduled backlog of stuff to watch in my gaff - always!

Terminator · 07-11-2003 1:12am

My copy of F-Zero was posted on the 31st last month but still hasn't arrived. I should've bought it in Smyths and spent the extra €7.

I also ordered the Kill Bill Soundtrack and that arrived two days later. Maybe it depends on the day you order.

Chowley · 09-11-2003 6:08am

I ordered 5 dvd's off play recently just got em last week.It took 16 working days I think, first time ordering off them I was *****ing it I thought they were gone.
Im happy now I saved a lot of money and i would have had to wait for them anyway couldnt get them in town would have had to be ordered and one DVD was on pre-order too, so it worked out well really even though it took a lot longer than i expected.

Stephen · 09-11-2003 10:08am

I pre-ordered Worms3d from them. It arrived on Friday, which i think is exactly a week after its release

Play.com Delivery service?

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