New Ftv Cards - Now Closed.

dosfromclare · 06-11-2003 10:25am

I know that the post workers in the UK were on strike and only returned to work on Monday last. They expect it will take a couple of weeks to clear the backlog. This might explain the delay. BTW, I am following a similar route to you, original P1 registered in Manchester, used Glasgow address on the web site, the database didn't complain so let's see what happens.

Villain · 06-11-2003 12:51pm

Ok Sorry to ask stupid questions again but I could do with some info. I've tried reading through old threads but can't quite figure it out.

I want to get FTV card but I have never had one before I have a sky digital world package account. But we'r moving house shortly and we'r getting a new account setup with Sky+ box and a standard box with a mirror subsciption. Now I want to get FTV card, I have a couple of contacts in the UK.

What do I need to do and how much will it cost???

Much appreciated

Our man in Havana · 06-11-2003 1:48pm

I think its time I did up a FAQ for the new FTV cards. Would that be ok with DMC? Could be a sticky?

dosfromclare · 06-11-2003 2:16pm

Good idea. There are some unscrupulous operators out there. Just got quoted nearly 600 euro for a box and FTA card. When I asked about the card only the quote was 250. This is from a $ky dealer ad in Buy & Sell.

Our man in Havana · 06-11-2003 2:24pm

Originally posted by dosfromclare
Good idea. There are some unscrupulous operators out there. Just got quoted nearly 600 euro for a box and FTA card. When I asked about the card only the quote was 250. This is from a $ky dealer ad in Buy & Sell.

Beware of the Buy and Sell.

The best option is use a friend or realation in the UK.

Villain · 06-11-2003 5:51pm

Any timeplan on that FAQ??

One of my contacts is home this weekend and I was going to try getting it sorted asap.

Thanks again

_Kaiser_ · 07-11-2003 10:36am

Evenin' all,

I've bought myself a new Panasonic box from e-bay to replace my rather old Grundig one (will be gettin it next week). I also have an old NI sub P1 card that was replaced during the year and so has now expired - doesn't give ITV/C4/C5 but I use it occasionally to watch the extra BBC channels (easier than tuning them in).

My questions so are this:

1. Should I have a mate from up north ring and say he's bought this box from e-bay and he'd like a new FTV card to go with it please Can I then call Sky myself to have my own subs card married to the box or will they pick up on the serial number being used for both cards?

2. Use the number on the P1 card to order one myself from the website - naturally tho I don't wanna do this if it'll cause a problem with my friend's sub.

Appreciate any advice...

...sorry to be a pain

but anyone have any ideas on this as like Irish1, I plan to try and get something sorted in the next week or two...thanks!

georgekildare · 10-11-2003 5:58pm

My Scottish friend still has not received my card, although the fee was debited to my Mastercard account by Channel 4 on 30 October. Does anyone know a telephone number through which one can report this to a person, instead of answering standard questions to a computer?

Aquos76 · 10-11-2003 10:02pm

Are these new cards which are been sent out(not replacements) activated when they arrieve and are the matched with the reciever.

Our man in Havana · 10-11-2003 11:43pm

No. They are self activating.

Greenman · 11-11-2003 12:17am

Leonard wrote:

Are these new cards which are been sent out(not replacements) activated when they arrive and are the matched with the reciever.

Bond-James Bond wrote:

No. They are self activating.

Saw this on another forum
"I just phoned up 0870 054 1800 and told them I didn't have a card (I have an original light blue one). They took my order OK (I'm in the UK) but they told me I would have to call up to have the card activated after receipt and gave me a number 08700 500 744 to do this"

Maybe a FAQ on free2view.tv might be an idea!!!

mick90 · 11-11-2003 2:22pm

georgekildare

My Scottish friend still has not received my card, although the fee was debited to my Mastercard account by Channel 4 on 30 October. Does anyone know a telephone number through which one can report this to a person, instead of answering standard questions to a computer?

There is still a delay in clearing the backlog of post after the Royal Mail strike.

I ordered a new card from Free2View on Friday 31 Otober and it still has not arrived at a London to date (11/11/03).

georgekildare · 11-11-2003 5:26pm

There is still a delay in clearing the backlog of post after the Royal Mail strike.

I managed eventually to get hold of an operator on their advertised telephone line. They sent the card to a non-existent address. The address seems to have got scrambled somewhere in their answering computer.

They promised to send me a new card.

Mredmond · 11-11-2003 7:23pm

I've just come off the phone having managed to order 2 of these cards.( I think!?) It was not easy.

First, the operator challenged the postcode I gave, stating that it referred to Stirlingshire and not Cheshire as I said. Not being prepared for this, I had nothing to offer by way of argument except "yes it is" to his "no its not". He put me on hold to check, (at which point I considered hanging up) and when he came back he asked for my phone number. I asked him to hold, and I did hang up.

The I checked the Royal Mail online http://pol.royalmail.com/dda/af.asp
, very handy postcode DB, and confirmed that I WAS RIGHT!!
At this point I started to wonder if they have begun challenging Irish accents, to see if we panic and hang up.

Anyhoo, I rang back, adrenaline pumping, and got a different operator. Gave him the spiel, no problem immediately with the Postcode, but then he asked for my phone number. I told him I'd just moved here, I was using a neighbour's phone, didn't know the number, etc etc.
No go, he said.
Is that standard procedure I asked? Yes he replied.
Can you send me a copy of the procedure in the post, I asked?
It's not written, he said.

At this point I appealed directly to him, man-to-man so to speak. Just over from Ireland..no phone..know nobody..boo hoo hoo.
We'll skip the phone bit, he said.

When I confirmed my name and CC number (I did this at least 6 times during the course of the conversation) he asked me to confirm that I had rang earlier,and I agreed, but stated that I couldn't understand the scottish accent of the first op, which was true in any case.

Now at this point I had the gall to ask for two cards. He hummed and ha'd, and eventually agreed, before stating that he had found a record for me at this address as having a P1 card. (There's as much chance of finding of Lord Lucan had a card there !!)

Also, I could hear him having a side conversation with a scot I took to be the original operator, and it was fairly clear that they were trying to trip me up, repeatedly asking for my address, my card number, name etc.

Finally, through resignation rather than belief I think, he relented and said that 2 cards are in the post. Phew.

Apologies for the long post - in fact I've shortened the story quite a bit.

Mred

Our man in Havana · 11-11-2003 7:53pm

Wow! They put you thru the mill there!
You dont need a phone number if you apply online.

Check your CC to see if the debited the money. Maybe they were having you on. Did you hide caller id?

Mredmond · 11-11-2003 8:48pm

Originally posted by Bond-James Bond:

Check your CC to see if the debited the money. Maybe they were having you on. Did you hide caller id?

I thought of that shortly after - they obviously knew the deal and were trying to catch me out, so maybe they won't bother sending the order through; how long should it take to hit my Visa?

I did hide the caller ID, which in itself is probably a giveaway.

Thanks,

MRed

Our man in Havana · 12-11-2003 1:12pm

Should be on your Visa within 3 days. Shows up as chanell 4 London.

If nothing happens try the online route.

jasgrif11 · 12-11-2003 1:34pm

A query,,

I bought 2 FTV boxes on ebay and I haven't a clue where the cards are registered to. However I do have a relation in NornIRon. Can I order the new cards on the webpage and give his address??

Will they want to know from me the postcode of my old P1 cards??

Our man in Havana · 12-11-2003 1:39pm

Originally posted by jasgrif11
A query,,

I bought 2 FTV boxes on ebay and I haven't a clue where the cards are registered to. However I do have a relation in NornIRon. Can I order the new cards on the webpage and give his address??

Will they want to know from me the postcode of my old P1 cards??

Worst thing you could do. You will be rumbled straight away.

Ring your mate up north and get him to ring them up and request 2 new cards. Give him all the box details. If asked get him to say he bought them on ebay.

parasite · 13-11-2003 4:25pm

what information should you have before you ring the number to request a new card (where you haven't had one previously) ? Also, I still have a couple of months left on my mandatory 12 months, i suppose a new card would knock that one out, as it were ?

ShaneOC · 13-11-2003 4:40pm

The information that you need can be found on the System Details page (from memory I think it is Services -> System Setup -> System Details). Have all these details to hand (obviously you do not need the card number).

The new card will NOT knock out your existing card. A box can have many cards associated with it, but each card can only be associated with one box*.

* This was an issue when BBC was encrypted but may not be an issue now.

Capt'n Midnight · 13-11-2003 6:48pm

That bit about postcodes...

The Royal Mail setup post codes for their OWN use based on the nearest sorting office. In some cases this could be in the next county.

Considering the fuss over Welsh TV where the sorting office was in England I find it strange they'd argue so much.

13-11-2003 7:44pm

Hmmm, got a contact in England to do the ringing for me today and he wasn't asked for any serial number etc, just address, postcode , home phone number etc.

I presume the card will self activate when I get it.

mm

speedbird1 · 13-11-2003 8:08pm

Does anyone know if a completly new FTV card can be matched to
an existing Irish out of contract box. I wohder do they have a DB
of bnox numbers. Will the box number give away the fact the box was sold in Ireland.?
Is it necessary to have a phone line connected in order to active one of the first time use FTV cards or are they self activating.?
Thanks for any info

brandy · 13-11-2003 8:48pm

Recieved my card through N.I. contact this card had to be activated by sky, used contact to do the phone work.
Activated in my U.K. box UTV/4/5 work fine. Tested card in my irish box also works fine. Turned off box put in new card 101 BBC1/102 BBC2/103 UTV/104 C4/105 C5

SEAMUSD · 13-11-2003 10:18pm

i rang sky about the FTV card (£23.50 sterling) how that is FTV is beyond me. as i live in the Ireland I had to get it sent to my stepsons address in England 3 days later it arrived in his letterbox three days after that it arrived in mine. SORTED
the phone number given in the first post on this is correct.

SEAMUSD · 13-11-2003 10:23pm

sorry missed this post first time round, there is no way a uk card will work in a sky box in the Irish republic,to recieve the uk channels ie. ITV, CHAN 4/5 the card has to come from a UK address

speedbird1 · 14-11-2003 10:02am

Re " Brandy" posted on 13/11 in which he states he tried FTV card
in Irish box and it worked ok. (having first activated it in UK Box)
I would like to confirm this information. I understand first time FTV card has to be activated by phone from UK phone in order to
avoid complications.
Would appreciate clarifaction on this

Thank You

SEAMUSD · 14-11-2003 1:32pm

when I returned to Ireland 2 years ago I got a SKY Irish version digibox ,then i put my non subscription UK card into the Irish digibox I did not get ITV CHAN4/5 the message was this channel is unavailable, I hope this helps

dosfromclare · 14-11-2003 1:40pm

New card arrived today from Scotland. It worked no problem. Self activating, was a P1 replacement card.

paulski999 · 14-11-2003 2:15pm

Hi,

Am getting mate in UK to activate FTV card on his digibox, and then to send over to put in my UK digibox here in Ireland, should this work ok? Are FTV married to digiboxes?

Thanks

Paulski

ShaneOC · 14-11-2003 2:18pm

Originally posted by SEAMUSD
when I returned to Ireland 2 years ago I got a SKY Irish version digibox ,then i put my non subscription UK card into the Irish digibox I did not get ITV CHAN4/5 the message was this channel is unavailable, I hope this helps

I have not heard of any problems similar to this before. Quite a few people here are using regular Irish subscription cards and FTV cards (sourced from the UK) in the one digibox without any problems.

Both FTV cards and ex UK subscription cards have been used without any trouble.

Sometimes, if the card has not been used for a while, ITV, Ch4 or five may not come through straight away, but usually leaving the card in the box overnight solves this problem.

Our man in Havana · 14-11-2003 3:43pm

Originally posted by paulski999
Hi,

Am getting mate in UK to activate FTV card on his digibox, and then to send over to put in my UK digibox here in Ireland, should this work ok? Are FTV married to digiboxes?

Thanks

Paulski

Yes the cards are married once activated. But they will show ITV C4 and C5 in any box.

ShaneOC · 14-11-2003 3:59pm

Originally posted by Bond-James Bond
Yes the cards are married once activated. But they will show ITV C4 and C5 in any box.

And they will also list the BBC channels on the EPG (101, 102, 115, 116, 507, 508, 618, 619) and as these channels are not encrypted they will also work.

Basically, once a FTV card has been activated in a box it will work properly on any other box.

BANZAI_RUNNER · 14-11-2003 4:16pm

hi folks,
just wondering if anyone can help me out here, i was wondering if anyone here has a spare new ftv card or can get an extra ftv card that they are willing to SELL to me , i dont have a contact in the uk so i cant get one that way .
If anyone can help me out on this i would appreciate it, i can be contacted here or at joe1irl@yahoo.com.
thanks in advance...

The Bull · 14-11-2003 10:16pm

Originally posted by BANZAI_RUNNER
hi folks,
just wondering if anyone can help me out here, i was wondering if anyone here has a spare new ftv card or can get an extra ftv card that they are willing to SELL to me , i dont have a contact in the uk so i cant get one that way .
If anyone can help me out on this i would appreciate it, i can be contacted here or at joe1irl@yahoo.com.
thanks in advance...

I too am in the same boat as Banzai and if there is any one who has or can get a extra FTV card and is willing to sell it. Will you please PM me about it.
Thanks again

Greenman · 23-11-2003 8:42pm

My replacement FTV card arrived at a pals house in Leeds on friday paid by Belgian CC it was ordered on Wednesday evening. So far so good!!!

Irishman · 23-11-2003 10:47pm

Originally posted by The Bull
I too am in the same boat as Banzai and if there is any one who has or can get a extra FTV card and is willing to sell it. Will you please PM me about it.
Thanks again

well anybody with a uk delivery address (like me) could order extra cards for FTV BUT how would it work with payment ? your not going to send anybody your credit cards details or cash, and nobody is going to send you the card without payment

if you know another way let me know. I dont have a problem ordering them for anybody. there is, from what ive been told no restriction on how many cards you can order.

hammerhead · 24-11-2003 8:44am

Quote:Basically, once a FTV card has been activated in a box it will work properly on any other box.

I just nead a little more clarification on this topic.I have received my FTV card but I have cancelled my Irish Sub since June 2003.I have moved house & will be moving to my new place after xmas.Do I need to activate my card before 31 December 2003 on another box?

I was thinking about becoming a new customer under my wifes name to get the benefit of the new Panasonic Box.I currently have the old Pace one.

So in a nutshell I need to know once the card has been activated on one box will it then work on an other one no problem?

Our man in Havana · 24-11-2003 10:02am

The FTV card will work ok in any box so you can use your card with confidence.

Mredmond · 26-11-2003 9:46pm

What's the longest anyone has been waiting for a new Free2view card to arrive?

I ordered mine on the 11th of Oct, and still nothing. The Visa was debited a couple of days later, so how long more do I give it before making renewed contact?

Mred

Greenman · 26-11-2003 10:05pm

Thats too long!!! mine arrived in 36 hours. Make contact, be armed with the details and ask for another!!! and tell us how you got on!!!.

neilc · 27-11-2003 11:04am

Irishman I'd like to take you up on that offer. I can fix ya up with cash up front. Contact me if your intrested.

Greenman · 27-11-2003 2:10pm

Replacement card arrived today via Leeds. Put it in orignal box it worked directly!!. Then came downstairs with new card and put it in other box and hey presto all the gruesome threesome worked.:)

BANZAI_RUNNER · 27-11-2003 7:07pm

hey irishman , i would like to take you up on the offer also , i can have cash upfront and in your hands in 24 hours, PM me or email me at joe1irl@yahoo.com.
thanks

LFCFan · 28-11-2003 5:07pm

I just rang the FTV number to order a new Free2view card as I've managed to get myself access to a UK address. It was all going swimingly until she asked me for my Sky Viewing Card number. I told her I wasn't at home and asked why she needed it and she said they would have to cancel my Sky subscription before they would issue me a Free2View card. What's the story with this? Did I do something wrong?

mickmc · 28-11-2003 5:17pm

LFC Fan

The line that I use is that I bought a sky box on ebay and it had no card

Worked for me !

SEAMUSD · 28-11-2003 6:53pm

I already have a new FTV card but Iam trying to get another, the link on this thread wont allow me to order online, is this because ive already got one ?
a little help would be nice on this one. Thanks

28-11-2003 6:56pm

Well as far as I am aware, the online version is only for to replace an existing p1 card.

So if you want an entirely new card you will have to phone the number and press 3

SEAMUSD · 28-11-2003 8:15pm

Originally posted by Man
Well as far as I am aware, the online version is only for to replace an existing p1 card.

So if you want an entirely new card you will have to phone the number and press 3

does that mean I can order as many cards as i like ??? if so the people who have replied to Irishman (thats me) no problem

New Ftv Cards - Now Closed.

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