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Eircom stealing back CPS

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  • 24-11-2003 4:34pm
    #1
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭


    Can Eircom steal back your CPS without you knowing or consenting?


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    #2
    spongebob
    Closed Accounts Posts: 6,143 ✭✭✭spongebob


    Yes, they simply tell you you knew and consented . If you neither knew nor consented you should contact info@comreg.ie and demand they do their job.

    This stealing is called 'slamming' and is very common.

    M


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    #3
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    Yes it worried me slightly when I switched to UTV online. I got nothing to sign, and the only communication about it was when eircom mailed me to 'warn' me that my carrier had been switched, and if I hadn't consented, yada yada.

    The very fact that I don't have to sign anything, means that slamming is both easy to carry out and easy to get away with.


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    #4
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    I am worried that eircom may have stolen me back from UTV. I see my CLID is presented differently to vodafone since i switched to UTV

    Eircom to my O87 : 0505 xxxxx
    UTV to 087 +353505xxxxx
    now 0505 xxxxx

    Understand why i am worried?


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    #5
    spongebob
    Closed Accounts Posts: 6,143 ✭✭✭spongebob


    It could have been the changeover in the 050 areas recently, were some not retired?

    Protect yourself, read This and all links and mail them as suggsted, cc to Comreg.

    That + continous calls to UTVInternet and you will have no problem, if Eircom have slammed you it will be evidence for a nice little small claims court case against them.

    M


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    #6
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    Originally posted by Muck
    It could have been the changeover in the 050 areas recently, were some not retired?

    Protect yourself, read This and all links and mail them as suggsted, cc to Comreg.

    That + continous calls to UTVInternet and you will have no problem, if Eircom have slammed you it will be evidence for a nice little small claims court case against them.

    M


    They didnt change the 0505 area code. I know the 0503(Carlow) 0507(athy) and 0508 (Baltinglass) were changed to 059. The rest of the 050 codes were left alone.

    My phone was off on wednesday night from 10pm to 2 am Thursday. Local call service only. Could this have anything to do with this?

    If you are slammed do you have any rights to sue Eircom? If so what can you sue them for?


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    #7
    spongebob
    Closed Accounts Posts: 6,143 ✭✭✭spongebob


    First contact UTV and cc Comreg, if you have been slammed during the changeover it will be evidence that

    1. You informed your carrier (UTV) in good time of your concerns.
    2. You informed the regulator in good time.
    3, You have no contract with Eircom to carry traffic, ensure you remind 1 and 2 above of that.

    Then wait. Hopefully it went smoothly and there is no probem but you could have separate cases againt all of Eircom UTV and Comreg for all we know !

    M


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