Free ! 3.0 Ghz from Dell

muffen

And you really believe they want such negative publicity, appearing incompetent two days in a row?

I don't think they'll sell less computers because they sometimes sell them too cheap?

I don't think this will make the slightest difference in their sales.

Sleipnir

Originally posted by muffen
I don't think they'll sell less computers because they sometimes sell them too cheap?

I don't think this will make the slightest difference in their sales.

We're not talking "too cheap" here.
We're talking practically free. I mean the shipping alone would cost more than 21.90.

430 PC's at 21.90 as opposed to 430 PC's at 1500.00 euro would make a significant difference to Dell's sales figures

eth0_

Originally posted by Humphrey
My dell machine was 21 euro. I just rang dell customer service and they said my order is in a pending state and i will be contacted within the next 24 hours.

Anyone get their orders cancelled or accepted!!!!

Humphrey.

Don't hold your breath. They said on electric news they'd be contacting ppl in the next 24 hours to let them know their order wouldn't be honoured.

Sleipnir

So I guess nobody has heard anything since?
Impatiently stamping my feet at the door waiting for the delivery guy

stereo_steve

My Friend heard on the 98fm news this morning that dell are honouring all the pc's. Can someone confirm this? I really want one!

koneko

Originally posted by stereo_steve
My Friend heard on the 98fm news this morning that dell are honouring all the pc's. Can someone confirm this? I really want one!

Not a chance. They're legally covered so that they don't have to. They've made mistakes like this before. At the most they'll send out a few units as a "gesture". Don't count on it anyway. It'd cost them too much.

I ordered once aswell though cos I'm such a chancer Not expecting anything though.

Matt Simis

Originally posted by stereo_steve
My Friend heard on the 98fm news this morning that dell are honouring all the pc's. Can someone confirm this? I really want one!

Yeah right, Id like to see them try explain away an unexpected loss of $300k+ to their American overlords.



Matt

elexes

wp to all that got them if infact they did get them . it seems very strange that they would give any of the pcs away at all . but never the less wp if you recieved the machine u ordered

CyberGhost

anyone received anything yet?

Cal

This is the mail being sent out :mad:

Dear Mr. ****,

Dell wishes to inform you that unfortunately your order cannot
be processed due to a technical error on the web site where the
incorrect price of the system has been listed.
On this occasion, the temporary error in our Internet store was
evident as it was not within the range of our system pricing.
Dell removed the incorrect information as soon as it practically
could.
Under Dell?s Terms and Conditions of Sale, which state that orders
are only binding when Dell accepts the order and sends out the
Order Confirmation in writing, which it has not done in this
case. In addition, under applicable law, if there is an obvious
error on a website, Dell is under no obligation to accept a customer
s order.
I am sorry if this comes as a disappointment to you, but trust
you understand Dell?s position in this matter.

Yours sincerely,

Dell Customer Care

Nothing we didn't expect here then.:rolleyes:

Cal

yellum

Got the same. Worth a try.

Stark

Yay I missed the boat for trying my luck the first time. That makes me feel so much better

sceptre

Originally posted by s8n
I rang dell. they are looking into it and will be in touch. I gave them the whole consumer rights spiel but I don't think it's goin to make a difference.

What "consumer rights" spiel might that be then?

Zascar

Originally posted by maxheadroom
luckily boards is blocked by their websense proxy so nobody in dell can see this

You are right but once in a while I try boards.ie and am able to use it fine. They seems to switch it on an off for when they want to look at it. I use www.amegaproxy.com to view boards no problem.

Oh and that Cancellation charge? Dell never charge anything for canceling an order, who every you spoke to was taking ****.

rubberduckey

Just received my rejection mail as well (See below)

Has anyone had any joy from dell on this one???


"Dear Mr. ,

Dell wishes to inform you that unfortunately your order cannot
be processed due to a technical error on the web site where the
incorrect price of the system has been listed.

On this occasion, the temporary error in our Internet store was
evident as it was not within the range of our system pricing.
Dell removed the incorrect information as soon as it practically
could.

Under Dell?s Terms and Conditions of Sale, which state that orders
are only binding when Dell accepts the order and sends out the
Order Confirmation in writing, which it has not done in this
case. In addition, under applicable law, if there is an obvious
error on a website, Dell is under no obligation to accept a customer
s order.

I am sorry if this comes as a disappointment to you, but trust
you understand Dell?s position in this matter.

Yours sincerely,

Dell Customer Care"

whosurpaddy

just got the same. whats up with the ?s all over the letter?

Dear Mr. blank,

Dell wishes to inform you that unfortunately your order cannot
be processed due to a technical error on the web site where the
incorrect price of the system has been listed.

On this occasion, the temporary error in our Internet store was
evident as it was not within the range of our system pricing.
Dell removed the incorrect information as soon as it practically
could.

Under Dell?s Terms and Conditions of Sale, which state that orders
are only binding when Dell accepts the order and sends out the
Order Confirmation in writing, which it has not done in this
case. In addition, under applicable law, if there is an obvious
error on a website, Dell is under no obligation to accept a customer
s order.

I am sorry if this comes as a disappointment to you, but trust
you understand Dell?s position in this matter.

Yours sincerely,

Dell Customer Care

anthonymcg

The guys who run the web site obviously write the emails too, hence the ?.

McGintyMcGoo

Dell Ireland touts PCs for €28 (yes, it was a mistake)
By electricnews.net
Posted: 01/12/2003 at 11:04 GMT


A pricing blunder at Dell Ireland's online store led to it inadvertently selling PCs for €100 and less.

In a statement, the company said that on Thursday (Nov 27), human error led to an incorrect price being posted on the Irish store, Dell.ie. One Dell Dimension system was featured, retailing at the incorrect price of €111.61. Given the fact that customers can customise their systems, options selected by the individual customer meant the price could have appeared as low as €28.

According to Dell, the correct retail price should have been €1,116.10 including VAT and delivery. The company said that the error was quickly identified and rectified by its pricing monitoring team. A system is in place to identify irregular purchasing patterns on the site.

However, the 90 pe rcent discount was in place long enough for several hundred orders to be placed. The company said that approximately 430 people ordered the incorrectly priced system.

Dell said it regrets the error, but stated that it is not legally obliged to honour this price, as all orders submitted to Dell are subject to order confirmation with customers and this was a clear and obvious mistake to all concerned. "Our automatic e-mail acknowledgement of receipt of orders also points out that we are not responsible for typographical or other errors, and that we reserve the right to cancel any orders resulting from such errors," Dell said. The company is to offer customers the choice of cancelling their order, or ordering at the correct price.

Word of the pricing gaffe spread quickly over the Internet. Several visitors to online bulletin boards claimed that they had ordered machines with some individuals saying they had ordered several machines.

Sleipnir

Just got my rejection letter. I feel so cheated :rolleyes:

gazmond141014

Well gentlemen did anyone recieve their pc from dell???