non quake - as a matter of interest

Monty - the one and only

What would the standard size of a tech support team be for 700-750 PC's

Slosh

If its Gateway - 1.

Monty - the one and only

Ok any where else besides Gateway.

[This message has been edited by Monty - the one and only (edited 30-11-99).]

Lucutus

Slosh, what do you mean by 'If it's Gateway'?

The plant in Dublin or Gateway PC's?

(Or indeed, both!)

Interested Ex-Gateway Employee

---

Lucutus of Borg

TwoShedsJackson

If it's friggin non-quake put it on a friggin non-quake board, for frig's sake.

Trojan

Frig it!

Cake Fiend

Frag it

Riker

Monty you faag, post it on the relevant boards.

Vorosha

Yeah, the 'Questions about Tech Support Staff' board. Come on guys...

Trojan

umm, serious answer: depends on configuration.

complete guestimate:

Just 2: a BOFH & a PFY...

Nah seriously, if you've a college type setup where hdds are read only and security is tight as fsck then you'll only need between 7 and 20 I'd say.

But if you let developers loose on ~700 machines with full access rights you'd prolly be better off around 35 or so cos there'll be so much config crap to do after they try to fix it themselves.

Also remember its not just pcs but networks, phonelines, printers, projectors, etc etc


Based on experience of our own bofh being snowed under by 18 muppet developers and installing a new dedicated line etc etc ...

Al.

Canaboid

1 person per 60-100 users. Usually all files saved on n/w drives, standard h/w build and ghost re-imaging if anything goes wrong.