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PC World Muppets

BrianD3 · 2003-12-26 15:56:40

First of all, I know that most people with a bit of tech knowledge tend to avoid PC World at all costs. I usually avoid them myself but occasionally I'll take a look to see what's on offer. Saw a big newspaper ad the other day for a St Stephen's Day sale. One thing that caught my eye was an Olympus C-450 digi cam with 4…

Comments

#52 03-01-2004 12:49pm

eth0_

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Originally posted by |.Murderer.|
my friend got offered a job in there (€10.50 p/h) but refused it! So their pay isn't that bad, so you'd think they could stay better motivated!

You wouldn't get that kind of money doing sales. When I worked there, you were on minimum wage plus commission. 10.50 sounds more like the hourly rate for someone in the technical/repair dept or security!

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#53 07-01-2004 1:23pm

pcwwaterford

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Originally posted by eth0_
You wouldn't get that kind of money doing sales. When I worked there, you were on minimum wage plus commission. 10.50 sounds more like the hourly rate for someone in the technical/repair dept or security!

That is the wage for the technicians in the clinic, sales staff are on minimum wage and get commision for their sales.

The only experience the company wants when hiring people is sales experience, all other knowledge is "On the Job":( training, over half of the technicians time is wasted answering stupid questions from the sales staff.

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#54 07-01-2004 4:09pm

Jokah

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"Its false advertising if prices dont correspond in the shop as they are in the paper. They dont have to sell anything to you at any price they advertised (in the paper etc). What u could do is talk to the manager [only they can deal with this- not normal floor staff] and show them the ad. They would then change the price with alot of fuss and half an hour wasted probably. OR you could complain to the Director of Consumer affairs who would look into the matter and advise them they are breaking the law, and if it happens again she will take them to court (if enough people complain). "

You are right about the Director of Consumer affairs.

Go to the bottom of this page ODCA

That whole paragraph is quite interesting in the URL

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#55 07-01-2004 9:51pm

gaui3d0pnbz86o

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That is the wage for the technicians in the clinic, sales staff are on minimum wage and get commision for their sales.

are you speaking on behalf of the company, or just an employee

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#56 07-01-2004 10:20pm

Capt'n Midnight

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They sell UK stuff that is no use here - phone adaptors (to UK) and also the Freeview units which only work close to an enabled transmitter in the UK..

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#57 07-01-2004 11:20pm

RicardoSmith

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Originally posted by SantaHoe
Well considering I ended up getting my DVD drive from peats at less than half of what PC World were asking, makes you wonder.

Makes you wonder what you'd have got it for on the web. Peats are normal one of the most expensive places to buy stuff IMO.

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#58 08-01-2004 10:34am

Impurity

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Peats are well overpriced, so is pcworld!

The funny thing about pc world though is that you can't actually find out how much something costs cause everything is priced arseways! I went o buy a cable there the other day and it cost €50!!!!!!

I went up to the cash desk and it didn't scan and the, lets say it was a woman asked me "was der e prioce fer dat on de shelf?" and i replied with "not that i could see" so i got it for €32 cause she was too lazy to check/dumb to check it out ;-)

really if i bought it online at say komplett.ie i would have gotten it for about €6 probablly but i needed it urgently

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#59 08-01-2004 11:28am

pcwwaterford

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Originally posted by flameboy
are you speaking on behalf of the company, or just an employee

Im just an employee of the company.Part-Time:),

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#60 08-01-2004 12:28pm

Matt Simis

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Originally posted by SantaHoe

You should be asked/told that you're going to be put on hold and thanked for doing so; for one thing, and you let the customer hang up first; whats more - you drop the "you're bothering me" attitude.
But again, I'm not blaming them... it's managements responsibility to train their employees how to speak to customers on the phone and to make sure they're given the time to do so, and the general publics fault for not making an issue of crap customer service.

Bring polite is not something "management" has to teach someone. Its not a skill, its a personality trait.

Matt

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#61 08-01-2004 3:25pm

The Brigadier

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I was in Dixons in swords the other week. I spotted one of the Hauppage Nova-t tuner cards on the shelf. The ones which pick up a freetoair digital signal a la freeview.

I hoped that maybe they were selling these cards because you could get a signal from the UK with an external antenna??

I asked if any of the staff new anything about these, I was pointed to an expert. He was surprised I knew of freeview, didn't know what it was himself and told me in quite a rude manner that you could just plug a sky digibox into it...

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#62 08-01-2004 3:49pm

Capt'n Midnight

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Since you don't live close to the boarder you would need to pick up the signal from Wales and would need a huge aerial or 4 and then maybe.

If you don't have crystal reception and perfect ceefax all the time from your aerial - forget it.

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#63 08-01-2004 7:21pm

sceptre

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Originally posted by James Melody
I asked if any of the staff new anything about these, I was pointed to an expert. He was surprised I knew of freeview, didn't know what it was himself and told me in quite a rude manner that you could just plug a sky digibox into it...

Ah yes, "plug in a digibox you idiot". Because that would make so much sense. And polite too.

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