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usb zip drive.

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  • 11-01-2004 12:07am
    #1
    pablo21
    Registered Users Posts: 728 ✭✭✭


    Got a lovely new t40 centrino wireless laptop and it wont recognise any usb zip utilities ie. 250mb zip drive, twinmos memory stick. more accuratley, it does go through the new hardware found and setup wizard as xp pro normally does but when you go to explorer its not listed with a drive letter. I've tried the knowledge base on MS but the only fix listed there did not work. Any Ideas folks?
    All help greatly appreciated.


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    #2
    joePC
    Closed Accounts Posts: 1,637 ✭✭✭joePC


    If its a clean install of XP pro with no MS updates then this is your problem, Update the comp from the MS update page and all should be well. Or get your hand on a cd with SP1.

    XP home & Pro, dont support some usb devices if it hasn't got the patch.

    Thanks joePC.


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    #3
    pablo21
    Registered Users Posts: 728 ✭✭✭pablo21


    My XP pro is bang up to date. the laptop is only a few weeks old and I've installed everything from windows update thats available. I should also mention that its only zip drives and memory sticks that dont work. I have a belkin bluetooth in the usb port and it works fine. thanks for the suggestion though.


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    #4
    RicardoSmith
    Closed Accounts Posts: 8,264 ✭✭✭RicardoSmith


    A friend of mine had this problem with a Dell workstation. I had to wipe windows and reinstall it before it saw any USB devices. I assume it hadn't been installed correctly in the factory. Your problem could be the same. Alternatively there could be a hardware problem with the USB controller itself. But thats less likely IMO.


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    #5
    pablo21
    Registered Users Posts: 728 ✭✭✭pablo21


    Mine see's everything hooked to the USB, but the problem is it does not assign a drive letter to either storage devices in explorer so neither are visible. Everything else plugged into the usb works. Its a tricky one.


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    #6
    pablo21
    Registered Users Posts: 728 ✭✭✭pablo21


    This sounds like my problem here..MS Knowledge Base
    Might get in touch with them to see can I get a copy of this fix.
    Cheers All for your help so far and if any one esle has experience of this give me a shout!


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    #7
    joePC
    Closed Accounts Posts: 1,637 ✭✭✭joePC


    Go into Device manager and uninstall all USB related items under,

    Universal Serial Bus controllers

    Then restart the PC, it will reinstall the USB serial BUS and should pick up all devices.(Make sure all USB Devices are taken out until you restart)

    Thanks joePC


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    #8
    pablo21
    Registered Users Posts: 728 ✭✭✭pablo21


    That was the first thing I did Joe but thanks for the suggestion!


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