IBB 3 rocks Tower

seawolf1540

I just got my IBB 512k 20:1 services install last week in Rathfarnham pointing to the 3 rocks tower. From day 1 my pings were awful and theyr not getting much better. I usually get 15-30K download speeds but have look at the ping times.


When they installed my service that said it was and excellent quality signal!!!!

Pinging 64.231.41.1 with 32 bytes of data:

Reply from 64.231.41.1: bytes=32 time=514ms TTL=111
Reply from 64.231.41.1: bytes=32 time=384ms TTL=111
Reply from 64.231.41.1: bytes=32 time=328ms TTL=111
Reply from 64.231.41.1: bytes=32 time=462ms TTL=111
Reply from 64.231.41.1: bytes=32 time=437ms TTL=111
Reply from 64.231.41.1: bytes=32 time=1070ms TTL=111
Reply from 64.231.41.1: bytes=32 time=397ms TTL=111
Reply from 64.231.41.1: bytes=32 time=559ms TTL=111
Reply from 64.231.41.1: bytes=32 time=437ms TTL=111
Reply from 64.231.41.1: bytes=32 time=333ms TTL=111
Reply from 64.231.41.1: bytes=32 time=654ms TTL=111
Reply from 64.231.41.1: bytes=32 time=148ms TTL=111
Reply from 64.231.41.1: bytes=32 time=506ms TTL=111
Reply from 64.231.41.1: bytes=32 time=551ms TTL=111
Reply from 64.231.41.1: bytes=32 time=486ms TTL=111
Reply from 64.231.41.1: bytes=32 time=807ms TTL=111
Request timed out.
Reply from 64.231.41.1: bytes=32 time=1003ms TTL=111
Reply from 64.231.41.1: bytes=32 time=1063ms TTL=111
Reply from 64.231.41.1: bytes=32 time=1669ms TTL=111
Reply from 64.231.41.1: bytes=32 time=1328ms TTL=111
Reply from 64.231.41.1: bytes=32 time=802ms TTL=111
Reply from 64.231.41.1: bytes=32 time=857ms TTL=111
Reply from 64.231.41.1: bytes=32 time=540ms TTL=111
Reply from 64.231.41.1: bytes=32 time=710ms TTL=111
Reply from 64.231.41.1: bytes=32 time=514ms TTL=111
Reply from 64.231.41.1: bytes=32 time=269ms TTL=111
Reply from 64.231.41.1: bytes=32 time=223ms TTL=111
Reply from 64.231.41.1: bytes=32 time=331ms TTL=111
Reply from 64.231.41.1: bytes=32 time=334ms TTL=111
Request timed out.
Reply from 64.231.41.1: bytes=32 time=826ms TTL=111
Request timed out.
Reply from 64.231.41.1: bytes=32 time=488ms TTL=111
Reply from 64.231.41.1: bytes=32 time=298ms TTL=111
Reply from 64.231.41.1: bytes=32 time=419ms TTL=111
Reply from 64.231.41.1: bytes=32 time=789ms TTL=111
Reply from 64.231.41.1: bytes=32 time=587ms TTL=111
Reply from 64.231.41.1: bytes=32 time=283ms TTL=111
Reply from 64.231.41.1: bytes=32 time=287ms TTL=111
Request timed out.
Request timed out.
Reply from 64.231.41.1: bytes=32 time=298ms TTL=111
Reply from 64.231.41.1: bytes=32 time=507ms TTL=111
Reply from 64.231.41.1: bytes=32 time=510ms TTL=111
Reply from 64.231.41.1: bytes=32 time=664ms TTL=111
Reply from 64.231.41.1: bytes=32 time=214ms TTL=111
Reply from 64.231.41.1: bytes=32 time=455ms TTL=111
Reply from 64.231.41.1: bytes=32 time=378ms TTL=111
Reply from 64.231.41.1: bytes=32 time=662ms TTL=111

Ping statistics for 64.231.41.1:
Packets: Sent = 50, Received = 45, Lost = 5 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 148ms, Maximum = 1669ms, Average = 564ms

Serbian

That's about as good as it gets for Irish Broadband unfortunately. I was connected to the RTÉ mast for almost a year and the connection was crappy nearly all the time. I have screenshots from Irish Broadbands speedtest page (which they seem to have removed since the redesign) where it shows:

You:       -
28k Modem: -----------

Cancel now and get your money back for the install. It's not going to improve. Ever.

Lemming

Of late my connection's been very erratic and I'm on the 8:1 ratio package. It'll be fantastic with 10/20ms ping times and then just spike, or start timing out, then pick up again about 20 seconds later.

Lemming

Originally posted by Serbian
That's about as good as it gets for Irish Broadband unfortunately. I was connected to the RTÉ mast for almost a year and the connection was crappy nearly all the time.

A mate of mine was running off the RTE mast and was in the same boat as yourself Serbian, until IBB came out and changed his equipment to the business category because he was having such problem.

Interference from UCD's wireless network ......

RicardoSmith

Originally posted by Serbian
...Cancel now and get your money back for the install. It's not going to improve. Ever.

for some they are the only option though...

Mutant_Fruit

after over 2 months of bad connection i was told last week told the upgrade on the tallaght tower would be soon....

Today i was told it was imminent! So things are looking good. Theres not many words better than imminent, and as soon as they run out, they'll either have to upgrade, or just admit its not happening soon.

I give it 2 weeks.

Samba

1 <10 ms <10 ms 15 ms 3rock-vl-vlan-4.irishbroadband.ie
2 15 ms <10 ms <10 ms rte-et-2-7.irishbroadband.ie
3 16 ms <10 ms <10 ms ix-et-1-1.irishbroadband.ie
4 <10 ms <10 ms 16 ms ibis-gw-fe-0-1-3-0.irishbroadband.ie
5 16 ms <10 ms <10 ms mon.irishbroadband.ie




Im using the soho package which could explain that.(business)

What I have noticed.

Day time week and end is perfect, no spikes 10 ms constant.

In game it has reached an all time low of 2 on the cs scoreboard(most likely inaccurate)

Evenings is when I get ping spikes, but overall I am delighted with the package, full download speeds, with the occasional blip for a few hours.

they told me the package was not suitable for games when i told them it would be also for personal use, I would not reccomend the service for games especially considering the home package seems to be the one causing most people, unwanted stress.

More attributing factors could be that I have a cyrstal Clear Signal, im on the top floor of the apt. block.


Can I ask, did it take them long to get a signal? did they struggle to get one?

I am curious if perhaps the engineers install requirement is too low for a steady signal (pure speculation, but would explain alot)

Mutant_Fruit

business users have different antenne equipment, so you get no interference, and consequently better service. This should change with the introdfuction of the 3.5ghz stuff (supposedly). Then no-one should have any interference.

RicardoSmith

Whats the difference in cost between the home and business product?

Ripwave

Originally posted by RicardoSmith
Whats the difference in cost between the home and business product?

It's all listed on their website:
http://www.irishbroadband.ie/htmdocs/bb_at_home/pricing.htm
http://www.irishbroadband.ie/htmdocs/bb_for_business/pricing.htm

RicardoSmith

Originally posted by Ripwave
It's all listed on their website:
http://www.irishbroadband.ie/htmdocs/bb_at_home/pricing.htm
http://www.irishbroadband.ie/htmdocs/bb_for_business/pricing.htm

I thought someone might know off the top of their head. But checking that link out there seems to be a considerable difference in price. Pity people are having problems with the home product.

Samba

Worth every penny from my experience, vat can be claimed

RicardoSmith

Originally posted by Samba
Worth every penny from my experience, vat can be claimed

If your a business yeah, then its a no brainer. But for home users, who can't get a decent land line then its bit pricey.