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line failing - help!!!

  • 02-03-2004 1:53pm
    #1
    shannon02
    Closed Accounts Posts: 7 ✭


    Hi,

    I know this has probably been asked a few times but can't seem to find it - I'm less than 1.5 km from the broadband relay in my area (limit I was told by Eircom is 3.5km) , the house is barely 18 months old (new line) and a neighbour 100 metres up the road has broadband but my line keeps failing, Eircom just telling me to live with it, won't tell me what's wrong.. What options do I have??? In Limerick by the way.


    Sound,


Comments

  • #2
    dlofnep
    Closed Accounts Posts: 20,759 ✭✭✭✭dlofnep


    This is a typical problem for Limerick. It's Eircoms way of saying; "sorry, our insurance doesn't cover stab wounds".

    Live with it.


  • #3
    center15
    Registered Users, Registered Users 2 Posts: 786 ✭✭✭center15


    My line was failing for months and i live less than a 5 minute walk from my exchange. I read on some post that if u leave 1 ordinary telephone (no screen, caller ID) etc. plugged in for a month(coz this id how often €ircom check the line for BB suitability) the line will pass. I had 2 sky boxes,caller Id, and 2 telephones took these all out and left an ordinary phone plugged in the original eircom socket for one month and the line finally passed.
    I decided against BB at the time after all that and plugged everything back in and the line now fails again. I presume after you get BB u'll be ok plugging everthing back in again,
    Hope this helps.


  • #4
    [Deleted User]
    Posts: 3,621 ✭✭✭ [Deleted User]


    Originally posted by dlofnep
    This is a typical problem for Limerick. It's Eircoms way of saying; "sorry, our insurance doesn't cover stab wounds".

    Live with it.

    What an ignorant answer. I bet you have never been there in your life.


  • #5
    dlofnep
    Closed Accounts Posts: 20,759 ✭✭✭✭dlofnep


    It was a 'joke'.
    What an ignorant answer. I bet you have never been there in your life.

    Define ignorance; Your assumption was just that. :)

    Shannon: If eircom have stated it is not suitable for broadband, they should have a valid reason. Distance is not the only thing to take into account for a rejected order. It could be very well a product on the line that conflicts with broadband. Interactive house alarms amongst other things fall into this catagory.

    Call Eircom up again and push for an answer; if the agent cannot give you one, it's most likely because they do not know. Ask to speak to a provisioning team or a supervisor.


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