IOL BB - Slow as a snail today???

Xcellor

There is nothing more I would like to do than eat the head off Esat IOL BT whatever they call themselves... but presently I can't coz there isnt anything to complain about.. Sub 30 pings to boards... 50+kB/ps. No downtime.

You could call me a satisfied customer... Although I'm a bit concerned if I say that it might go terribly wrong...

X

Cal

Just been down for about 20 mins. There is something going on. Lets hope it is in an effort to correct things.

Cal

Richard Dower

Originally posted by Lex_Diamonds
Mines fecked, im on Nutley exchange. Cant even use cam in MSN :dunno:

I had the same thing!...i was online at 4am, to check and see of problems are in fact contention issues.

It's not...why?, i am currently downloading as i type the Far Cry demo, 551 megs...my speed is constant at 51.1K downstream, not bad at all.

But last night i could not login, username/password refused...took 2 hours for it to accept, then ALL Microsoft websites were gone. MSN was the same.

It just seems to me that there is some issue with a server or some exchanges, do you guys remember around July last year, remember when we had problems downloading web pages?

It seems to be that issue again, did someone say it was backhaul at the exchanges?

SantaHoe

Haven't been able to connect since my last post ~50mins ago... still laggy and slow.

So...ring and complain!!

Only way things get fixed is make them aware and cause a stir.

Yeah I tried to ring them up on Sunday, but the lines were closed, and I'm not exactly thrilled at the prospect of waiting a half hour on hold before I get to speak with someone who doesn't know whats going on. :mad:
Anyone moaned at comreg?

greys

Just been down for about 20 mins. There is something going on. Lets hope it is in an effort to correct things.

Cal

So it's up again then? Good then. I sure hope they fixed what they wanted.

SantaHoe

Well it's still only giving me a 4KB/sec download

Töpher

Down for me for past hour. On 56k now. Does the error everyone gets fir this something about username/pw? (Just to be sure!) Stupid crap! I've clan wars in a bit! Pants!

kmurph

Down for me currently too.

Ba$tard

Cannot get on either in Cork.

Isnt it great that the company for which are we customers do not have the balls to let us know what is actually going on?

Do they think, emm maybe they wont notice???!
Silence from our supplier is bad.

Anyone got an inside track as to what is going on?

Iago

Just got back home and my connection is fine

d/l from kazaa lite at the moment, 5 downloads running, total speed 31kbps...

not fantastic but still quite good...

cregser

I'm ping pretty high too. It's strange, I can download reasonably fast but ping like crap. Packet loss ain't a problem either.

I use IOLBB for gaming mainly. I can't play CoD with high pings...I think I'll fire up HaloPC.

Pinging www.boards.ie [82.195.131.128] with 32 bytes of data:

Reply from 82.195.131.128: bytes=32 time=172ms TTL=57
Reply from 82.195.131.128: bytes=32 time=154ms TTL=57
Reply from 82.195.131.128: bytes=32 time=167ms TTL=57
Reply from 82.195.131.128: bytes=32 time=150ms TTL=57

Ping statistics for 82.195.131.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 150ms, Maximum = 172ms, Average = 160ms

---
Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=184ms TTL=58
Reply from 195.149.21.11: bytes=32 time=157ms TTL=58
Reply from 195.149.21.11: bytes=32 time=170ms TTL=58
Reply from 195.149.21.11: bytes=32 time=178ms TTL=58

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 157ms, Maximum = 184ms, Average = 172ms

I don't know about boards.ie, but I know I usually ping jolt at around 55.

Xcellor

My little brother reported to me that multiplayer games lagging..

Pings seemed to be a bit crazy.. Downloads not effected too much.

X

Arsemonger

Things are absolutely pathetic here in Co.Wexford at the moment.The dial up connection I'm currently using is even faster!

:mad: :mad: :mad:

atheist

I can play a game of patience in the time it takes for pages to come up here in Shankill / Loughlinstown:mad:

Unexpected

Dun Laoighre - Same bull****

Any news on a fix?

Töpher

Suddenly back to normal for me. I figure it was people milking their caps slowing it down, for me anyways. Back to pinging boards.ie at 27ms instead of 190 odd!

Unexpected

My pings are 27 to boards too. But it still is a load of bollox opening web pages and downloading...dont even go there.

Lex_Diamonds

If nobody in Esat actually knows what the problem is then I guess we can look forward to this being the norm. I wish Eircom didnt sabotage competitors

dub45

Originally posted by Lex_Diamonds
If nobody in Esat actually knows what the problem is then I guess we can look forward to this being the norm. I wish Eircom didnt sabotage competitors

Can you prove that Eircom are sabotaging their competitors? If you cannot stop making wild alleagations. They take the heat off (in this case anyways) UTV and IOL.
If you can prove it they by all means post the evidence and let the companies concerned take it to the regulator.

I am no fan of eircom by the way but wild allegations do not help clarify what is going on. And in this case it appears to have been equipment shared somewhere along the line by UTV/Esat.

Lex_Diamonds

I have no direct proof regarding this, only eircoms previous track record over the years. It would seem the most likely explanation though, seeing as not a single Eircom customer is affected.

Serbian

I'm on the Nutley exchange too ... My pings are great, sub 40ms to boards.ie. I was gaming online last night and ping was great. I tried to visit www.boards.ie last night, and it must have taken 10 minutes to load.

The problem for me is only web based. Download speeds are fine over ports other than 80. A really strange problem.

The rumour is that a piece of equipment that is owned and maintained by IOL, but shared by UTV, failed and is causing the poor performance of IOL's Broadband. I don't think it has anything to do with Eircom in this case.

Cina

Sligo exchange, pinging most servers at 160ish...what a joke this service is.

Lockup

This is getting to be a complete joke now. Connection dropped a few minutes ago when it reconnected seems last nites ping are here again.

Pinging www.boards.ie [82.195.131.128] with 32 bytes of data:

Reply from 82.195.131.128: bytes=32 time=112ms TTL=56
Reply from 82.195.131.128: bytes=32 time=134ms TTL=56
Reply from 82.195.131.128: bytes=32 time=129ms TTL=56
Reply from 82.195.131.128: bytes=32 time=129ms TTL=56

Ping statistics for 82.195.131.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 112ms, Maximum = 134ms, Average = 126ms

ondafly

D15 yet again ****e

Pinging www.boards.ie [82.195.131.128] with 32 bytes of data:

Reply from 82.195.131.128: bytes=32 time=90ms TTL=56
Reply from 82.195.131.128: bytes=32 time=101ms TTL=56
Reply from 82.195.131.128: bytes=32 time=120ms TTL=56
Reply from 82.195.131.128: bytes=32 time=120ms TTL=56

Ping statistics for 82.195.131.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 120ms, Average = 107ms

Getting an amazing 5kB/s now. Fantastic. I received a 2nd email from IOL today from Home Support (i think) basically a copy and paste of the last mail . I replied asking about the appalling ping times we are receiving.

ondafly

yeah ! its getting better NOT

Pinging www.boards.ie [82.195.131.128] with 32 bytes of data:

Reply from 82.195.131.128: bytes=32 time=280ms TTL=56
Reply from 82.195.131.128: bytes=32 time=681ms TTL=56
Reply from 82.195.131.128: bytes=32 time=120ms TTL=56
Reply from 82.195.131.128: bytes=32 time=741ms TTL=56

Ping statistics for 82.195.131.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 741ms, Average = 455ms

dub45

Originally posted by Lex_Diamonds
I have no direct proof regarding this, only eircoms previous track record over the years. It would seem the most likely explanation though, seeing as not a single Eircom customer is affected.

If you have no direct proof then you should not make wild allegations. Have you any evidence of Eircom ever sabotaging anyones service over the years? There is an explanation in the thread as to why Eircoms customers do not appear to be affected.

I think to get the problems sorted out we need focus on the causes and as I keep saying wild allegations which people are only too ready to accept do not help.

Töpher

I emailed customer care asking about the terrible speeds (this was before mine picked up again):

Dear Customer,

Thank you for contacting Esat BT Residential Technical Support.

Getting speeds slower than a dial-up connection is possible with Broadband.
This is due to a contention ratio of 24:1 on the service. What this means is
that you could be sharing the same DSL line with 24 other users in your
area. If any or all of these users are online at the same time as you your
connection speeds will drop. How much depends on the number of users online
at that time. This is stated in the Terms & Conditions of the service.

If you require further support on this matter please reply to this mail or
contact Esat BT Residential Technical Support on

1890 923 111 - IOL Anytime, IOL Gold, No Limits, NetSmart and IOL Broadband

1550 923 555 - IOL Free, Oceanfree.net and Esatclear PAYU

Regards,

Internet Technical Support
Esat BT

:rolleyes:

n1ck

Ive had alot of problems, i mainly game and ive noticed that pings are up around 100-200 and its annoying as hell. One of my mates rang them and was put on hold for an hour he ended up just getting sick of waiting and hung up.

Kegser

Mine is ****ed also.

Everyone ring them and complain, that's the only way they'll become aware of how widespread the problem is.

That is of course assuming they don't know already; but it's better to be sure. I'm ringing them as I type this.

n1ck

Post with what they say will ya.

Cheers.