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network/internet error

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  • 20-04-2004 9:04pm
    #1
    halcyon
    Closed Accounts Posts: 6 ✭


    hello,

    a friend of mine is having some problems with their network/internet connection and i am looking for some guidance on the issue.

    the problem first showed up when they got their bill and it was more than usual. on inspection of the itemization there was a series of 2.06 calls onto the internet. these calls occor several times every day. it is ALWAYS 2.06 and sometimes there are 1 second connections, so it couldnt be someone surfing the net without permission.

    maybe it is a virus? there is a virus checker and nothing has been detected. any guidance or advice would be appreciated.

    halcyon


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  • Options
    #2
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    Could be a dialer.

    Start -> Run
    Type "control inetcpl.cpl"
    Go to the Connections Tab.
    Under Dial-up and virtual private network settings, delete everything but the one dial-up connection they use.

    Also look out for Programs such as anti-virus, which may be set to auto-update, and may be dialling out on their own.

    Download Adaware from www.lavasoftusa.com. Run it. Delete everything it finds.

    Should sort them out.


  • Options
    #3
    halcyon
    Closed Accounts Posts: 6 ✭halcyon


    thanks very much Seamus for the advice. much appreciated :)

    halcyon


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