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An XP home problem...

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  • 23-04-2004 2:29pm
    #1
    Winters
    Registered Users Posts: 14,761 ✭✭✭✭


    Allrighty, got a hold of an XP Home laptop today to give it a fix. The problem is that when you boot it up [In all options, Safe Mode etc.] it gets to the "Welcome"/Logon screen then just hangs.

    You dont have the users or anything listed, its just the blue with the XP logo. Thats all. I have looked through the MS KB and couldnt find anything. If I alt-tab i get the two options "Window Logon" and "Log on to Windows". If i change to the Windows Logon i can nolonger alt-tab to the other option.

    No other buttons work and I have to do the 6 second trick to shut it down or restart. Anyone know anything about this? Last Known Good Config didnt fix it and the same thing happens above.


Comments

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    #2
    ColmOT [MSFT]
    Closed Accounts Posts: 545 ✭✭✭ColmOT [MSFT]


    Do a C-A-D twice in quick succession (or hold down C-A & hit D twice).

    This will bring up the regular MSGINA login, and type in the the username and password there.

    See of that works.

    Colm.


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    #3
    Winters
    Registered Users Posts: 14,761 ✭✭✭✭Winters


    Nope, no differance. Still seems to hang.

    Nothing seems to be wrong when goign through recovery console/repair. Hard drive space is also good so it cant be runnign out of that.


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    #4
    Caliden
    Registered Users Posts: 5,982 ✭✭✭Caliden


    could always try reinstalling service pack 1 as i read somewhere that pre-SP! xp home had alot of hang-up problems


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    #5
    ColmOT [MSFT]
    Closed Accounts Posts: 545 ✭✭✭ColmOT [MSFT]


    What spec is the laptop?

    How much RAM has it got? Is it possible that it's processing something before it dislays the logonui ?


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    #6
    Winters
    Registered Users Posts: 14,761 ✭✭✭✭Winters


    Dont have the laptop anymore. Couldnt get it fixed, looks like I would of had to do a complete reinstall of XP to get it working. The laptop itself was a Compaq Pesiraro [sp?] 2100. Think it was a P4 2.1 and had something like 128mb ram in it. I have been using it before and never came across that problem.

    Nothing else seemed to be running in the background in the alt-tab menu, although i couldnt get into task manager to check the processes list.


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