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AIB For-Ex overcharging

vinnyfitz · 2004-05-07 10:51:56

This story seems a bit wierd TBH. Can anyone tell me if AIB were quoting 1% or 0.5% to customers in their marketing bumf and terms and conditions literature during the 8 year period? If they notified the ODCA years ago that it was one thing but were telling customers the truth in all of their literature then this is a…

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07-05-2004 11:51am

#1

vinnyfitz

Closed Accounts Posts: 805 ✭✭✭

Join Date: August 2001

Posts: 636

This story seems a bit wierd TBH.
Can anyone tell me if AIB were quoting 1% or 0.5% to customers in their marketing bumf and terms and conditions literature during the 8 year period?
If they notified the ODCA years ago that it was one thing but were telling customers the truth in all of their literature then this is a relatively minor problem.

If, on the other hand all customer information stated the commission was 0.5% while actually 1% was being deducted then this is absolutely scandalous but what is even more surprising would be that none of their €14 million losing customers noticed that they were being overcharged!

I mean most of these customers are business people. Ffs don't they check their bills?

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