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UTV port transfer incompetence

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  • 11-05-2004 9:41am
    #1
    [Deleted User]
    Posts: 0 ✭


    Well I rang click silver to arrange a hassle free switch from my current broadband provider to click sliver.

    They had never heard of port transferability and stated that I should disconnect from my current provider and click silver will be along in ten working days...

    In other words despite Comreg specifically ordering that such a min outage system be put in place last january, UTV apparently know nothing.
    Theres already a comment from a spokesperson/poster here to the effect that other providers are aware of the service and using it.

    I've been promised an email from the customer service agent I spoke to aswell, who was going to look into it.
    That was last week and so far not a bean!!

    Theres incompetance for you and not very inspiring...


Comments

  • Options
    #2
    MDR
    Registered Users Posts: 1,534 ✭✭✭MDR


    UTV aren't a bad bunch, they deserve something more, there is obviousily a very large problem with their system. Perhaps you should ring em up and shout about it a bit more.


  • Options
    #3
    spongebob
    Closed Accounts Posts: 6,143 ✭✭✭spongebob


    Ask for Malcolm.

    M


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