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Helpdesk/call logging software

DukeDredd · 2004-05-28 11:05:31

Hi all, I'm looking for some software to log support calls i'm getting. Nothing too fancy required and it's just for my use for my own records so something free would be nice! Duke

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28-05-2004 12:05pm

#1

DukeDredd

Registered Users Posts: 653 ✭✭✭

Join Date: June 2002

Posts: 558

Hi all,
I'm looking for some software to log support calls i'm getting. Nothing too fancy required and it's just for my use for my own records so something free would be nice!

Duke

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#2 28-05-2004 12:41pm
moridin

Registered Users Posts: 931 ✭✭✭

Join Date: December 2001

Posts: 889

Notepad.

Though you could use something like http://www.milenix.com/myinfo.php if you were feeling swish.

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#3 28-05-2004 2:08pm
beer enigma

Registered Users Posts: 6,166 ✭✭✭

Join Date: July 2001

Posts: 5377

You could try the local Universities - there are often students writing this stuff for the college projects & willing to let someone use it as it gives strength to their project.

We did it with DCU & the software was quite bug free

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#4 28-05-2004 3:32pm
rlindsay

Closed Accounts Posts: 1 ✭

Join Date: May 2004

Posts: 1

I use this http://www.inet-sciences.com/ - it has a free 3 user version.

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#5 28-05-2004 8:35pm
Rambo

Registered Users Posts: 811 ✭✭✭

Join Date: February 2002

Posts: 687

Here a free helpdesk for windows

http://otrs.org/

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