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IE wont open in XP

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  • 02-06-2004 4:35pm
    #1
    Registered Users Posts: 15,946 ✭✭✭✭


    Ok a firend called me last night and said she couldn't open IE at all.

    I went over and had a look and it wasn't lauching IE at all, XP wont allow to uninstall it and she has the latest version.

    I resintalled XP but problem still excists.

    Anyone got any idea apart from formatting and starting from scratch???


Comments

  • Moderators, Education Moderators Posts: 9,634 Mod ✭✭✭✭mayordenis


    try downloading mozilla firefox i think you could install that and have it basically replace IE.


  • Closed Accounts Posts: 7,488 ✭✭✭SantaHoe


    Yeah I know it's frowned upon to suggest IE problems be solved by installing mozilla... but it really is the least painful option.
    Especially if you've already reinstalled the entire OS.

    Although, a question springs to mind... did you reformat the drive before you reinstalled XP?
    Seems a fair bit dodgy for it to still not work after a clean reinstall.


  • Registered Users Posts: 15,946 ✭✭✭✭Villain


    Originally posted by mayordenis
    try downloading mozilla firefox i think you could install that and have it basically replace IE.

    Yea I did say that but they want IE, their not techy at all.

    I saw this http://www.pcmag.com/article2/0,1759,1559298,00.asp which maybe might allow me to re-install it.

    I forgot to say that when I tried to re-install it it said another install hadn't completed and to reboot the pc, but I still got after rebooting and again after re-installing xp :confused:

    edit/

    I didn't format it before I reinstalled, I guess I'l have to back up their files and format do if nothing else will solve it.

    /edit


  • Closed Accounts Posts: 328 ✭✭popey21


    you should of tried it in safe mode to see if it popps up any errors. usually a virus or spyware


  • Registered Users Posts: 15,946 ✭✭✭✭Villain


    Originally posted by popey21
    you should of tried it in safe mode to see if it popps up any errors. usually a virus or spyware

    Well I ran a virus scan and Spybot only found a few reg entrys nothing serious.


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  • Registered Users Posts: 461 ✭✭Bodan


    Open Windows Explorer .From there go to C:\Program Files\Internet
    Explorer\Uninstall Information. Right click on the Uninstall Information
    folder and select Properties. Uncheck the Hidden box and then click OK
    or Apply. A confirmation screen will come up. Select the Apply changes to
    this folder, subfolders and files button. This will unhide all of the files
    in the Uninstall Information folder. You then need to move (not delete)
    all of these files to another folder that is empty. Any one will do or make
    a new temporary folder. It doesn't really matter just as long as the
    Uninstall Information folder is empty. Reboot your computer. After
    rebooting double check and make sure that the Uninstall Information
    folder is empty. You should then be able to install all of the troublesome
    components (hopefully). If everything goes well you can then move all
    of those files that you moved previously back into the Uninstall
    Information

    Good luck


  • Registered Users Posts: 834 ✭✭✭fragile


    • Try control panel, add-remove programs-Internet explorer- remove. It will give you the option to to remove or repair. select repair.

    • Do you have a pop-up blocker? If so, try disabling it.

    If neither of these work have a look at the following list of suggested solutions (you have to scroll down about two pages to see the suggestions and links)..

    http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20948470.html


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    Originally posted by irish1
    I resintalled XP but problem still excists.

    Anyone got any idea apart from formatting and starting from scratch???

    But you already *reinstalled* XP :p
    Please try use the right wording "I restored XP but the problem exists" imho restore is worth ****e!

    Education....


  • Registered Users Posts: 15,946 ✭✭✭✭Villain


    Originally posted by Cabaal
    But you already *reinstalled* XP :p
    Please try use the right wording "I restored XP but the problem exists" imho restore is worth ****e!

    Education....

    God forgive me, I was asking for help not lectures:rolleyes:

    Bodan and fragile, thanks for the help, got it going last night, seems there was some web search program installed that was causing the problem. Looks good for the moment anyway.:)


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,497 Mod ✭✭✭✭Cabaal


    Originally posted by irish1
    God forgive me, I was asking for help not lectures:rolleyes:

    Glad to be of service. :D
    :p


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