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Vodafone Insurace claim

  • 15-06-2004 8:55pm
    #1
    tech
    Registered Users, Registered Users 2 Posts: 2,846 ✭✭✭


    OK heres my story,
    I had a Nokia 6310i and it got smashed by a concrete block after it fell on it.

    I have homecare phone insurance on this, I have dropped this phone into my local Vodafone store and they sent it away for assement , I got a call from them today saying that they had the phone back and the report has said it was water damaged

    this phone was never near water and it was totally smashed by the block, now they are saying that the insurance wont pay out as it dosent cover water damage

    What are my rights in this case, or do I have any?


Comments

  • #2
    jesus_thats_gre
    Registered Users, Registered Users 2 Posts: 17,441 ✭✭✭✭jesus_thats_gre


    Firstly, homecare and Vodafone stores don't mix. I presure you are talking about the insurance offered by the Carphone Warehouse or someone other agent store?

    Secondly, with water damage you may be in trouble.


  • #3
    Ste.phen
    Registered Users, Registered Users 2 Posts: 2,808 ✭✭✭Ste.phen


    surely they can leave the "water damage" intact, and just repair the concrete block damage? ;)


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