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Help my Nokia 6310 is not getting service

  • 02-07-2004 10:18am
    #1
    omathuna
    Closed Accounts Posts: 57 ✭✭


    Can someone help?

    I have a Nokia 6310 but it is not connecting to O2 network. I have a "pay as you go" account with credit but the phone will not logon on to network. If I manually select the network it sayes No access.
    Sometimes as I drive home from work it picks up a signal and I get the operator logo but most of the time I have nothing but a electronic phone book.

    I tried to restore factory settings but it looks for a security code (What is this? as it is not my PIN number).

    I also have two car kits for my wifes car and mine so I am restricted to 6310 or 6210 type phones.


Comments

  • #2
    flywheel
    Registered Users, Registered Users 2 Posts: 4,027 ✭✭✭flywheel


    hi, has this just started happening out of the blue?

    may be worth dropping into an O2 store if you can and get the SIM card looked at, usually a better way then doing it over the phone as they can test it for you in a handset there... if you can't give customer support a call...

    if it turns out the SIM is fine then as the 6310 is unlikely to be under warranty it may cost you to have it looked at professionally at a Nokia Repair centre

    BrianG


  • #3
    omathuna
    Closed Accounts Posts: 57 ✭✭omathuna


    Thanks,
    I took it to a phone repair shop and he got it working onn 3 out of 6 tests, so I have a signal again.


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