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Norton Internet Security question

  • 19-07-2004 11:31pm
    #1
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭


    In the menu area it shows everything is disabled and if i double click on them, it say " you do not have the rights to configures these settings", why has this all changed to disabled?


Comments

  • #2
    mickeyboymel
    Registered Users, Registered Users 2 Posts: 815 ✭✭✭mickeyboymel


    Seen this happen occassionaly with Norton whereby the installation becomes corrupt,try a repair installation in Add or Remove Programs. Hopefully you will get it sorted without having to reinstall,as if you need a complete reinstall you loose all your live updates,and given that the 2004 products are nearly a year old now,thats a lot of updating if you are on dialup!


  • #3
    The Dr00g
    Closed Accounts Posts: 1,028 ✭✭✭The Dr00g


    You have a virus and/or trojan. Your Norton suite has been infiltrated, and depending on the type and strain of virus that you have been infected with, you might find that you cannot fix this problem by re-installing the suite.

    You'll have to scan and clean the PC with another AV package. If you've been reading any of the other threads in this section you might know what's coming next... Get a copy of AVG free edition from www.grisoft.com and clean your system with it. Report back here if you have any trouble doing that.

    When your system is clean you might have to play with some services settings and registry settings so that you can properly install the Norton suite again... We'll see...

    By the way, what is your browsers homepage set to?


  • #4
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭Skyuser


    Its working again, everything is on.


  • #5
    cerbeus
    Registered Users, Registered Users 2 Posts: 372 ✭✭cerbeus


    Out of interest what did you do to resolve it?


  • #6
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭Skyuser


    I didn't do anything, it just turned itself back on


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  • #7
    cerbeus
    Registered Users, Registered Users 2 Posts: 372 ✭✭cerbeus


    very strange. but as long as it's working.


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