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MP3 Player Repair?

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  • 11-08-2004 2:00pm
    #1
    Bonzo
    Registered Users Posts: 84 ✭✭


    Hey,
    I recently bought a Creative Labs Zen Xtra 40gb from the States.
    But the headphone jack got damaged and now I only have sound on in one speaker.
    Since I have no warranty,does anyone know of any good places to get this repaired?
    Cheers...


Comments

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    #2
    Makaveli
    Registered Users Posts: 8,503 ✭✭✭Makaveli


    You could do it yourself if you're handy with a soldering iron.
    Do a search on google for the headphone jack fix by theBishop.


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    #3
    demac
    Registered Users Posts: 467 ✭✭demac


    You should contact Creative anway. They should fufill the warranty regardless of where the product was purchased. I don't think the Zen Xtra range is more than 12 months old so it'll be in warranty anyway.

    http://ie.europe.creative.com/support/

    and click on contact cupport in the top right corner

    Good Luck !


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    #4
    Makaveli
    Registered Users Posts: 8,503 ✭✭✭Makaveli


    If you contact Creative, ring them don't email them.
    Tech support via email is done in India or somewhere and they just follow a procedure on each email regardless of the problem. I was told to format the Zen and upgrade the firmware when my problem was a button didn't work.
    If you ring them it can be sorted there and then.


  • Options
    #5
    Bonzo
    Registered Users Posts: 84 ✭✭Bonzo


    Thanks lads for all the help.
    I will go with Creative support here first and see how it goes... :)


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