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End of my Free Trial

  • 06-09-2004 8:33pm
    #1
    MisterAnarchy
    Registered Users, Registered Users 2 Posts: 15,050 ✭✭✭✭


    I signed up with Esat back in June for a free 3 month trial.
    I had planned to keep it on but I've just got a job abroad so I'm off for a year at least.
    My 3 months ended last Thursday so I rang them up today as I've been away for the last week.
    I spoke to a nice girl who was understanding.
    However it seems I'm now locked in for a year as I havent sent the modem back.
    I told her it was my understanding that I had 14 days to send the modem back.
    I explained the circumstances and she said she'd do what she could.
    I never signed a contract ,just rang up and was connected .
    What are my chances ?


Comments

  • #2
    spongebob
    Closed Accounts Posts: 6,143 ✭✭✭spongebob


    Nice polite email to Angela.Keegan@esat.com , their head of customer care, and send the damn modem straight back anyway, addressed to her personally by registered mail .

    Do not use it , if you have used it since the three months was up you may be doomed :( ! The three months should, of course, start the day you actually got the modem .


    M


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