Digiweb Adsl

DannyD · 08-12-2004 12:28am

Anyone got any contact names at Digiweb ? They will have alot of angry customers soon to be ex customers on their phones tomorrow.

Main free phone number 1800 285828
Main national number 042 939 6410

[snipped]

Aquos76 · 08-12-2004 12:43am

Danny, I have been doing the test on and off for the last 45 mins and all of a sudden I have gotten these results:
Direction
Actual Speed
True Speed (estimated)

Downstream 471 Kbps (58.9 KB/sec) 508 Kbps (inc. overheads)
Upstream 398 Kbps (49.8 KB/sec) 429 Kbps (inc. overheads)

All along I was getting in the 90's and 100's kbps. This is a big difference.

I have just carried out the test again and now look:
Direction
Actual Speed
True Speed (estimated)

Downstream 70 Kbps (8.8 KB/sec) 75 Kbps (inc. overheads)
Upstream 66 Kbps (8.3 KB/sec) 71 Kbps (inc. overheads)

Can someone please explain these results to me because I'm baffled.

DannyD · 08-12-2004 1:09am

Leonard wrote:

Danny, I have been doing the test on and off for the last 45 mins and all of a sudden I have gotten these results:
Direction
Actual Speed
True Speed (estimated)

Downstream 471 Kbps (58.9 KB/sec) 508 Kbps (inc. overheads)
Upstream 398 Kbps (49.8 KB/sec) 429 Kbps (inc. overheads)

All along I was getting in the 90's and 100's kbps. This is a big difference.

I have just carried out the test again and now look:
Direction
Actual Speed
True Speed (estimated)

Downstream 70 Kbps (8.8 KB/sec) 75 Kbps (inc. overheads)
Upstream 66 Kbps (8.3 KB/sec) 71 Kbps (inc. overheads)

Can someone please explain these results to me because I'm baffled.

Actual Speed

True Speed (estimated)

Downstream
141 Kbps (17.6 KB/sec)
152 Kbps (inc. overheads)

Upstream
84 Kbps (10.5 KB/sec)
90 Kbps (inc. overheads)

and again
Downstream
148 Kbps (18.5 KB/sec)
159 Kbps (inc. overheads)

Upstream
154 Kbps (19.3 KB/sec)
166 Kbps (inc. overheads)

Below are the rough speeds we should be getting. I'm getting 148Kbps when I should be getting approx 920Kbps for a 1Mbps connection. Your getting nothing like you should Leonard, give them a phone call tomorrow.

Connection Download Upload
512Kbps 460 Kbps 220-260 Kbps
1Mbps 920 Kbps 220-260 Kbps

mayordenis · 08-12-2004 1:25am

Downstream
240 Kbps (30.0 KB/sec) actual
259 Kbps (inc. overheads) true

Upstream
98 Kbps (12.3 KB/sec) actual
105 Kbps (inc. overheads) true

freekhead · 08-12-2004 1:32am

woah so im not the only one then.....right im ringing them 2moro whos with me all ring in and complaine tell them we dont want the service anymore unless we see it fixed later tomorrow evening....that test didnt work but my speeds are wait for it

on a 1mb connection usualy 840k its now 76k wtf digiweb even €ircom can do better than that.....tanx lads i would of tought it was my line but if your all getting the same its digiweb fault

CyberGhost · 08-12-2004 1:43am

freekhead wrote:

woah so im not the only one then.....right im ringing them 2moro whos with me all ring in and complaine tell them we dont want the service anymore unless we see it fixed later tomorrow evening....that test didnt work but my speeds are wait for it

on a 1mb connection usualy 840k its now 76k wtf digiweb even €ircom can do better than that.....tanx lads i would of tought it was my line but if your all getting the same its digiweb fault

that's what pisses me really, you ring them, they deny it's their fault! :mad:

and btw, about ringing them, they fix it for a day, and then it goes back to being a BS! they have done it to me many times. there is no use ringing them

mayordenis · 08-12-2004 2:14am

freekhead wrote:

tanx lads i would of tought it was my line but if your all getting the same its digiweb fault

same for me really thought i wasnt gonna be able to have decent interweb until i move house sometime in the next year or so, but am gonna ring them tomorow and give out stink.

DannyD · 08-12-2004 3:09am

MY connection is back to normal now between 90KB/s and 100KB/s. STill going to give out stinko in the morning and find out what was up.

CyberGhost · 08-12-2004 3:50am

DannyD wrote:

MY connection is back to normal now between 90KB/s and 100KB/s. STill going to give out stinko in the morning and find out what was up.

same here, but p2p is still dead slow! how is yours? my BT is like 5kb/s

DannyD · 08-12-2004 4:31am

CyberGhost wrote:

same here, but p2p is still dead slow! how is yours? my BT is like 5kb/s

Mine is 6KB/s max,normally around 2KB/s. If you want ,send me any torrent and I'll compare.

DannyD · 08-12-2004 9:06pm

MY connection was good since 3am last night and has gone to the dogs again tonight around 6pm. It won't go above 40 KB/s now which is unacceptable for a 1mb line at over €100 a month. I'm canceling and involving my solicitor if they are unhappy about it. I sent an email to Digiweb's support , they didn't bother to reply. I also sent 2 emails to Digiweb managers, they didn't bother to reply either. They couldn't care less and I don't want their product. What sort of replies did people get on the phone today ?

CyberGhost · 08-12-2004 9:18pm

I didn't call cause I already know there is no use.

I will just write them an email that I want to cancel my connection! if they don't reply I will just stop paying.

and yes, my connection has been bad too, it's good from about 3am to 11pm, after that when everyone wakes up and connects it goes bad, very bad, do I have to become a fecking owl because digiweb can't handle the bandwidth?

when I first said Digiweb were like Netsource, nobody believed me, now you see for yourself!

CyberGhost · 08-12-2004 9:20pm

DannyD wrote:

Mine is 6KB/s max,normally around 2KB/s. If you want ,send me any torrent and I'll compare.

nah, no need man, my speeds are the same on every torrent, even on ones that have 100+ seeds and bandwidth over 500kb/s.

it just is not picking up speed. :mad:

The_Bullman · 08-12-2004 9:27pm

Your Connection

Direction Actual Speed True Speed (estimated)
Downstream 235 Kbps (29.4 KB/sec) 253 Kbps (inc. overheads)
Upstream 413 Kbps (51.6 KB/sec) 446 Kbps (inc. overheads)

CivilServant · 09-12-2004 12:40am

My connection went bad when Gerrard scored. Yesss!!!! Then I look at the computer after the match. WTF?! Down to 40kb too. I wrote them a mail asking to switch me back to full or ....

deckie27 · 09-12-2004 9:13pm

This is my result
Direction

Actual Speed

True Speed (estimated)
Downstream 416 Kbps (52.0 KB/sec) 449 Kbps (inc. overheads)
Upstream 106 Kbps (13.3 KB/sec) 114 Kbps (inc. overheads)

I'm on 512/128 dsl with Digiweb

I onlt have this service a few weeks
At the start I was maxing connection with torrents but now it crawls along at a few k Its at a stage where its uploading more than downloading.
When I turn on bt now it kills my connection to a degree where a lot of pages fail to be found

Dec

CyberGhost · 09-12-2004 9:25pm

like I said many many times, THEY THROTTLE! they don't block ports but they filter traffic!

my torrents were maxing out easily when I first connected too, but then went bad very bad.

they are liers!

we really have something to do about this

DannyD · 11-12-2004 5:36pm

My 1mbit is gone to the dogs again.I was getting 100KB/s steady for days but it's gone back to between 10KB/s and 30KB/s all day now.

CyberGhost · 11-12-2004 6:49pm

better get used to it!

if you just signed up couple of month ago, it's a long hard road out of hell.

DannyD · 11-12-2004 7:35pm

I'm only starting out on my 12 month contract ! Arghhh !

Aquos76 · 11-12-2004 8:20pm

on wireless here in waterford. here are my results:

Downstream 277 Kbps (34.6 KB/sec) 299 Kbps (inc. overheads)
Upstream 66 Kbps (8.3 KB/sec) 71 Kbps (inc. overheads)

Should I be getting much better than this. I know I was getting up around 600kbps downstream and 275kbps upstream last weekend. I am on a 512/128 connection

smileyrecords · 11-12-2004 8:53pm

people people ! if they do throthle just use a http tunnel like hopster! they cant throthle port 80!

bminish · 11-12-2004 10:11pm

smileyrecords wrote:

people people ! if they do throthle just use a http tunnel like hopster! they cant throthle port 80!

Depends on how the filtering is done. Level 7 filtering looks at the actual content of the packets.

P2P apps do bad things to the way that contention works. If you have 200 users sharing 4Mb with each user being given 512Kbs with 25:1 contention everything runs along nicely.. until you get a few people running P2P apps then all the bandwidth is gone and everyone starts complaining about poor speeds etc.

Now if the end user wants to pay for an uncontended connection and I do mean pay for it* then there is no problem running P2P apps (other than possible legal issues surrounding copyrighted material) but as long as contended bandwidth is the norm speed limiting P2P apps is going to remain a necessity for ISP's. If you are on a 512Kbs service with 48 to 1 contention then throttling P2P apps down to 10 Kbs or a little less seems reasonable (512/48 = 10.67 Kbs)

Or the ISP could just put all the heavy users into the same contention pool..

*at current wholesale costs it should be possible to do uncontended 512Kbs for in the region of 250 Euro a month + Vat + network costs. or you could always ask Eircom about a leased line

Blaster99 · 11-12-2004 10:32pm

Just as a matter of curiosity, all you guys who are complaing about download speeds, have you tested to download something legal over HTTP to make sure it's just BT etc that's being throttled?

CyberGhost · 11-12-2004 11:01pm

Blaster99 wrote:

Just as a matter of curiosity, all you guys who are complaing about download speeds, have you tested to download something legal over HTTP to make sure it's just BT etc that's being throttled?

that's what this guys are talking about! HTTP is slow!

p2p is not only slow, it's DEAD. 5kb/s with 1 meg is NOTHING.

not only that but pings are aweful, which makes gaming impossible.

Blaster99 · 12-12-2004 12:03am

Half the posts above are complaining about throttling etc. If everything is slow, then welcome to the beautiful world of contention.

Superman · 12-12-2004 11:37pm

so i hate to seem like an old fuddy duudy but has anyone went back to good ol'eircom after the apparent miserable service on digiweb

DannyD · 13-12-2004 1:26am

Blaster99 wrote:

Just as a matter of curiosity, all you guys who are complaing about download speeds, have you tested to download something legal over HTTP to make sure it's just BT etc that's being throttled?

Please read before posting. P2P isn't illegal and transfering data via a different protocol as you suggested doesn't mean the content is legal.You are making an assumption,never assume. I posted ftp transfer rates, read rfc 959 if your still unsure.All the speed tests posted above are not p2p protocol tests. Read the all the replies before replying please.

CyberGhost · 13-12-2004 1:54am

Superman wrote:

so i hate to seem like an old fuddy duudy but has anyone went back to good ol'eircom after the apparent miserable service on digiweb

when I "do my time" and my "sentance" is over I will

I'll get 2meg business broadband, or even better a leased line, or move to Sweden or USA

Superman · 13-12-2004 10:19am

yeah I just finished my sentence with eircom , was thinking of moving to digiweb but it's looking ever more bogie, I'm no eircom fanatic but there service is usually good (dear lord why did i say that i'm going to get a load of hate mail of those irelandOffline people), their prices are there problem!
How much is the 2 meg business line ?

Digiweb Adsl

Comments