Digiweb Adsl

CyberGhost

Moriarty wrote:

It's reasonable for them to get something back if you want to break the contract early. If you didn't like the contract, you shouldn't have signed up in the first place.

Moriarty, that's what I'm saying, in the contract it said you will have to pay 100 euro if you decide to end it, I had no problems with that, and I will pay, but why are they asking 3 month's fee? it's not written anywhere about them asking 3 month's fee for canceling.

CyberGhost

DannyD, I need to talk to you privately, please pm me your email(since you don't accept pms)

oceanclub

Do you mean €100 plus 3 month's fee to quit?

Which would work out about €220.

The terms and conditions are here:

http://dsl.digiweb.ie/DSL_TERMS_AND_CONDITIONS.pdf

"This agreement is for an initial term of 12 months...."

"Should Subscriber terminated this agreement ... a cancellation fee equal to EURO 100 will become immediately due..."

No mention of three month's additional fee.Also, initial term is defined.

P.

CyberGhost

oceanclub wrote:

Do you mean €100 plus 3 month's fee to quit?

Which would work out about €220.

The terms and conditions are here:

http://dsl.digiweb.ie/DSL_TERMS_AND_CONDITIONS.pdf

"This agreement is for an initial term of 12 months...."

"Should Subscriber terminated this agreement ... a cancellation fee equal to EURO 100 will become immediately due..."

No mention of three month's additional fee.Also, initial term is defined.

P.

oceanclub, I don't think so, but 3 month alone = €330

he is on 1mb adsl which costs €110 pm

DannyD

CyberGhost wrote:

oceanclub, I don't think so, but 3 month alone = €330

he is on 1mb adsl which costs €110 pm

I cancelled last week. If your sky digital box only gave you some channels some of the time would you be happy to pay digiweb for the same type of service ?

CyberGhost

hell no

freekhead

yeah same here i cant get ntl or ibb but is eircom really that good for gaming the home plus is only 128 upload that cant be enough for 2 pc's can it? also esat bt look like they have a better package what are they like?

Raggamuffin

i'm actually setting up a Pc tonight running Esat Broadband over the two of them.

I can tell you what it's like if you like?

DannyD

CyberGhost wrote:

DannyD, I need to talk to you privately, please pm me your email(since you don't accept pms)

Private messaging enabled , drop me a pm CyberGhost.

frisket

I've had their wireless connection for two weeks and it's been fine
until it went offline yesterday for no apparent reason (see my separate
post in Broadband). I only have a 1-800 number for them, and it's
permanently busy, so I have no way to contact them right now.

CyberGhost

frisket wrote:

I've had their wireless connection for two weeks and it's been fine
until it went offline yesterday for no apparent reason (see my separate
post in Broadband). I only have a 1-800 number for them, and it's
permanently busy, so I have no way to contact them right now.

try this number
0429393300

DannyD

If you have any problems with Digiweb's service give Adrian Erangey from Digiweb a phone call on 086 8135515. I found him to be most helpful.

CyberGhost

are you still with them Danny?

DannyD

Ha HA ! I cancelled and am free of that pathetic service.

K1

Anything I have seen of digiweb tells me they are cowboys & ripoff merchants.. I failed a line test with them even though it had been passed by Eircom, I e mailed them for an explenation got no response.. I have now signed up for Smart Telecoms 2MPS service for €35 incl free phone line rental for life. Digi web are looking for €168 pm for this speed. Again I e mailed them for an explanation again no response. The way I see it if a companys sales dept could'nt be arsed answering thier customers what is tech support going to be like???

K1

IBB areanother shower of gangsters. They told me on 2 occasions I had passed all thier tests for wireless reception. The first was self install no joy I returned it, Then they performed a line of site test for thier breeze service I was told this had passed also. The engineers arrived to install it parked thier van & said "you wont get a signal here" Some engineers the have signal testers built into thier ear ,did'nt even have to open a tool box to decide if there was reception in the area.. Oh by the way it was Pi***ng rain the day they arrived don't know if that's relevent but I rekon it was since i live less than 500m from thier mast & can see it from my back garden never mind the roof!!!!

CyberGhost

DannyD wrote:

Ha HA ! I cancelled and am free of that pathetic service.

Congratulations!!!

K1

They are robbers tell them where to go and sign up for Smart Telecom It seem to be the best offer around & Eircom so far havent even hinted at competing with this price or speed see smarttelecom.ie for more info

CyberGhost

actually there are some rumors have a look at this thread
http://www.boards.ie/vbulletin/showthread.php?p=2440778#post2440778

DannyD

DannyD wrote:

If you have any problems with Digiweb's service give Adrian Erangey from Digiweb a phone call on 086 8135515. I found him to be most helpful.

I'm being sarcastic here.

K1

good for you Danny D dont take any crap from them, I still rekon Smart Telecom is the way to go my exchange in down for March April I hope the wait won't be too long but I think it will be worth it11

______

how do i find out the code for my dns server on digiweb?

Asok

Do you mean what are the DNS servers for digiweb broadband?
I believe they are:
83.147.160.2
83.147.160.3

______

Asok wrote:

Do you mean what are the DNS servers for digiweb broadband?
I believe they are:
83.147.160.2
83.147.160.3

that could be them, i need to to set up a static IP address, but my computer cant tell me what they are because "the router acts as a proxy between the actual name servers and my computer" and it displays the same series of numbers as the default gateway.

watty

You don't need them to setup static IP.
You just need to disable DHCP on the LAN side of your Router and mahe router be 192.168.0.1 (or 192.168.1.1) and then each computer is 192.168.0.X (or 192.168.1.X) where X is NOT 0, 1 or 255 and different for each PC

Subnet 255.255.255.0
Gateway and DNS are both the address of the NAT/Router.

The WAN side of your Router uses DHCP and will automatically get the name server IPs. You can't make it static. If you want it to be Static, this is something the ISP organises. My WAN IP is set up DHCP, but is effectively static. I can go to www.grc.com shieldsUp and check all is OK and what the IP is. I use DynDNS to have a free name for my public IP.

______

watty wrote:

You don't need them to setup static IP.
You just need to disable DHCP on the LAN side of your Router and mahe router be 192.168.0.1 (or 192.168.1.1) and then each computer is 192.168.0.X (or 192.168.1.X) where X is NOT 0, 1 or 255 and different for each PC

Subnet 255.255.255.0
Gateway and DNS are both the address of the NAT/Router.

The WAN side of your Router uses DHCP and will automatically get the name server IPs. You can't make it static. If you want it to be Static, this is something the ISP organises. My WAN IP is set up DHCP, but is effectively static. I can go to www.grc.com shieldsUp and check all is OK and what the IP is. I use DynDNS to have a free name for my public IP.

eh

grc.com's sheilds up software will figure out all these ip numbers and things for me?

watty

no. It just tells you what your public IP is.

Your internal LAN STATIC IPs are your own decision.

Usually 192.168.0.1 to 192.168.0.254

you can't use 0 or 255

It's normal to make the the router/Firewall LAN IP be ending in 1

192.168.0.X is a possible range.

But some routers/Firewalls default to 192.168.1.1, so all your addresses have to start 192.168.1.etc No device/PC can have the same IP address of any other. But the router hides your LAN IPs from the WAN (Internet) so everyone on Internet can reuse the same Private IPs, like extension numbers on a PABX, your WAN/Public IP is like the Public number of the PABX.

On a Private LAN there are certain reserved address ranges not used on Internet. (If you used the address of an Internet server on your LAN, you could not access that on the Internet).

255.255.255.0 is subnet
this means the for "0" position all the PCs and Router must thave different digits (any except 0 or 255) from each other.

255 means that in these positions the numbers must be the same for all PCs.

If you had more than 254 things on your lan you would use a different range and 255.255.0.0 as subnet allowing 65,000 ish devices.

If you are running a very big private network you can start all addresses with 10.x.x.x and subnet of 255.0.0.0 allowing 16777214 IP addresses. I'd suspect this is what the Mobile Operator "3" does as all customers on 3 seem to share very few public IP addresses.

So 192.168.0.x or 192.168.1.x ranges are a good start. Then you can do port forwarding for games, Skype, torrants etc for each PC.

A name on www.dyndns.org or IP address from www.grc.com tells other people on the Public Internet what the "outside" WAN address is of your Modem/Router/Firewall/WiFi/NAT whatever box is.

nd

yeah digiweb is terrible alot of the time lately(actually for at least a few weeks now) pings of over 250 ms on average alot of the time.

watty

But you are on dsl. Those size pings suggest an eircom fault

nd

ok I guess I'll give their support a ring tommorow. Metro is adsl and the other is just dsl? Not that I know what the difference is.