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Eircon has kidnapped my domain!!!

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  • 14-09-2004 11:44am
    #1
    djk1000
    Closed Accounts Posts: 899 ✭✭✭


    Hi,

    I need some advise on this one. I'm a web designer and a client of mine registered a .ie for his business a few years ago. He did it through Tinet which was taken over by Eircom. I've been ringing around Eircom all morning trying to get someone that can transfer the domain for me but no luck yet. Eircom staff keep giving me their 1570 tech support number (tried their too and the hadn't a clue) Does anyone know what department or what person handles domains in Eircom? any idea what their number is?


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    #2
    eth0_
    Registered Users Posts: 10,846 ✭✭✭✭eth0_


    There might be a contact name/number if you do a whois on the domain name?


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    #3
    djk1000
    Closed Accounts Posts: 899 ✭✭✭djk1000


    Yeah I tried that. the admin contact has my clients details and the technical contact just says "Eircom Net System Dept" No one in Eircom seems to know where this department is.


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    #4
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    If Eircom are un responsive you could try contacting the IEDR.


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    #5
    seamus
    Registered Users Posts: 68,317 ✭✭✭✭seamus


    http://support.eircom.net/contact.asp?Bus

    €1.75 a minute. **** me.

    The IEDR require the administrative contact to fax them. If eircom are set up as this, the IEDR will tell you their hands are tied....


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    #6
    FreeHost
    Closed Accounts Posts: 237 ✭✭FreeHost


    A host cannot put their own name as the admin contact with .ie domains.

    My recommendation would be to contact your current host and get them to do the transfer; all they need is an authorisation letter from your client. This will take eircom out of the equation.

    If you current host is a .ie reseller the process will only take a couple of days.
    List of .ie resellers http://www.iedr.ie/ListResellers.php


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    #7
    Sposs
    Registered Users Posts: 2,472 ✭✭✭Sposs


    All you need to transfer a .ie domain away from Eircom is a signed letter from your client as he would be down as the owner of the domain,you do not need to speak to anyone in Eircom about it.


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    #8
    cgarvey
    Registered Users Posts: 3,886 ✭✭✭cgarvey


    Sposs wrote:
    All you need to transfer a .ie domain away from Eircom is a signed letter from your client as he would be down as the owner of the domain,you do not need to speak to anyone in Eircom about it.
    Except to ask them to remove the domain from their DNS so that eircom users can view the new site, etc.

    .cg


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    #9
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭the Guru


    Try 1850 204 204 and go through to other internet products they may be able to help you


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    #10
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    If you can get past the phone drones at Eircom the actual proper technical staff should be reasonably helpful in sorting this out.


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