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Whats with this online test

peterk19 · 2004-10-02 09:45:15

Ive been failing broadband for months now because ive been on a pairgained line but ive been checking my line a lot because there is a lot of eircom work around my estate then last night i checked my line and it passed i thought great rang them this morning to order the 2 month free trial and they said my line is throwing…

02-10-2004 10:45am

#1

peterk19

Registered Users, Registered Users 2 Posts: 2,278 ✭✭✭

Join Date: April 2003

Posts: 2124

Ive been failing broadband for months now because ive been on a pairgained line but ive been checking my line a lot because there is a lot of eircom work around my estate then last night i checked my line and it passed i thought great rang them this morning to order the 2 month free trial and they said my line is throwing up a fail and the site is not working to check the lines has anybody any idea if they would be going off an older database in eircom sales or does this type of freak pass happen often,
Thanks
Pete,
Ps. i checked my line a few times over the night just to make sure so i know i put the right number in.

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Comments

#2 03-10-2004 7:52pm

darraghrogan

Closed Accounts Posts: 309 ✭✭

Join Date: January 2004

Posts: 288

I believe they check all lines every 6 weeks so you have a max wait of 6 weeks until your line is flagged as a pass.

I'm in the same boat myself having just moved house to within 200m of an exchange but the line is still marked as a fail from it being in the old house

Darragh

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#3 03-10-2004 11:23pm

simonm2

Closed Accounts Posts: 72 ✭✭

Join Date: July 2004

Posts: 69

Don't use Eircom. They cost the same - give you a lower cap and have absolutely lousey service. Sign up for EsatBt's trial or one of the others - as far as I can see they just use the the same online checking as you used on the website - if it passes on the website they will sign you up as far as I can tell. By the time the Esat trial is over there will be new better offerso n the market too.

Read my cautionary tale if you are subscribed to any of Eircom's services however.
http://www.boards.ie/vbulletin/showthread.php?t=187362
Check it in a few weeks again if you are curious about the court claim - I'll post the result.

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