Eircom will fix your line for free/remove pairgains. Special Offer in Nov and Dec.

spongebob

........well its not really meant to be that but it IS the annual October to Christmas free ISDN install or Upgrade offer .

The upgrade period lasts from 22/10/2004 to 21/01/2005 . They will give you a free ISDN modem as well . If you do not keep the ISDN installed for 3 months you must send that back within 14 days but it is yours to keep after 3 months.

If you did want BB and called out an engineer to fix the line and remove the sh1te he would probably do nothing and charge €45 . Spending €39 on cleaning up your line is not a bad idea in this country . ISDN does not work with most pairgains and splitters so Eircom have just Gotta remove them.

That €39 is comprised of .

1. 1 x Upgrade To ISDN €0
2. 1 x Months line rental at the higher rate (diff) = €14
3. 1 x downgrade to analogue for the line retest €25

Full details of the Pairgain Removal offer Here

M

cgarvey

Whats the bets they'll be using clause 8 of that PDF "Offer subject to availability" to exclude pairgained lines or, at the very least, PITA-to-get-rid-of pairgains.

.cg

spongebob

Well. The cost to you is €0.00 then .

M

OfflerCrocGod

Muck wrote:

Well. The cost to you is €0.00 then

You have to phone them

flamegrill

OfflerCrocGod wrote:

You have to phone them

Thats a free call, 1901.

Paul

seamus

flamegrill wrote:

Thats a free call, 1901.

Paul

Ah yes, but what about the valium you'll need to take before you make that call?

LoBo

Plus you have to talk to the automated voice of satan..

'You have said .. yes. Is this correct? Please answer yes or no.'

Anima

My isdn line failed the online test recently even though i'm less than a kilometre from the exchange, does this apply to me?

tuxy

Anima wrote:

My isdn line failed the online test recently even though i'm less than a kilometre from the exchange, does this apply to me?

back in december my isdn line was failingthe test i rang them up and they said they forgot to test my line
4 days later it passed

Anima

Did an engineer have to come out and test it?

Urban Weigl

Anima wrote:

My isdn line failed the online test recently even though i'm less than a kilometre from the exchange, does this apply to me?

As far as I am aware, it is essentially impossible for an ISDN line not to support RADSL. In the UK for example, they can even install broadband at 512kbps if you are out of range (!!!) of ISDN!

Good luck getting it sorted though, as Eircom appear to be using a random number generator to test lines.

Headshot

Muck wrote:

........well its not really meant to be that but it IS the annual October to Christmas free ISDN install or Upgrade offer .

The upgrade period lasts from 22/10/2004 to 21/01/2005 . They will give you a free ISDN modem as well . If you do not keep the ISDN installed for 3 months you must send that back within 14 days but it is yours to keep after 3 months.

If you did want BB and called out an engineer to fix the line and remove the sh1te he would probably do nothing and charge €45 . Spending €39 on cleaning up your line is not a bad idea in this country . ISDN does not work with most pairgains and splitters so Eircom have just Gotta remove them.

That €39 is comprised of .

1. 1 x Upgrade To ISDN €0
2. 1 x Months line rental at the higher rate (diff) = €14
3. 1 x downgrade to analogue for the line retest €25

Full details of the Pairgain Removal offer Here

M

hey muck can u say all that above in plain english [is it that when you get isdn off eircom its only 39 per month

RicardoSmith

I don't understand how you can get ISDN but not BB if your exchange is enabled.

Which modem is it. Draytek mini Vigor USB is rubbish. Worse than useless.

Why is this not 3 months free as per their competitors and BB offers?

Ripwave

RicardoSmith wrote:

I don't understand how you can get ISDN but not BB if your exchange is enabled.

The distance limits for ISN are considerably high than for RADSL.

Why is this not 3 months free as per their competitors and BB offers?

They're not competing with Broadband. Anyone who can get broadband (for as little as €30 a month) would be a bit silly to get ISN which would cost them at least an extra €15/month in line rental, and €25-30 in dialup charges per mnth.

The reason that this isn't 3 months free is because a) it requires an engineer install, and b) ISDN is more interesting to people who need 2 phonelines than to people who want to access the internet - because it's cheaper than getting 2 analog phone lines. And those people wouldn't necessarily be interested in 3 months free internet access.

The Muppet

Urban Weigl wrote:

As far as I am aware, it is essentially impossible for an ISDN line not to support RADSL. In the UK for example, they can even install broadband at 512kbps if you are out of range (!!!) of ISDN!

Good luck getting it sorted though, as Eircom appear to be using a random number generator to test lines.

very interestiing. Is this definitely true?

A friend of mine used to have ISDN but got rid of it abot 6 months ago. His exchange was recently updated to broadband but his line has failed the test whic does not make sense to me.
[edit]
Its not a distance issue as his next door neighbours line passes.
[/edit]

RicardoSmith

Does broadband not require an engineer?

I don't see why one product has dialup charges and the other doesn't. Other than if you are getting ISDN it means you can't get Broadband so Eircom can screw you for phone charges.

echomadman

As far as I am aware, it is essentially impossible for an ISDN line not to support RADSL. In the UK for example, they can even install broadband at 512kbps if you are out of range (!!!) of ISDN!

not true
one of my isdn lines passed, one didnt.

Optikus

The Muppet wrote:

very interestiing. Is this definitely true?

A friend of mine used to have ISDN but got rid of it abot 6 months ago. His exchange was recently updated to broadband but his line has failed the test whic does not make sense to me.
[edit]
Its not a distance issue as his next door neighbours line passes.
[/edit]

He was talking about in the UK.. this is ireland...of course they won't do it here, even if ya lived next door to the exchange.

RicardoSmith

Also the reason "too far from exchange" is their stock answer for all problems, they don't actually know what the problem is the majority of the time. So either you pass their test or you don't. If you don't, you've no idea why you've failed.

But I don't see why the ISDN product is priced differently from the BB one.

Other than that no one can stop them.

spongebob

It is a cheap way for someone within 4.5km of an exchange and who cannot get BB at present to clean up their line.....and maybe get BB then. Thats why I posted the thread and link.

M

cubix

IT sounds like a great idea but if you were to downgrade and asked them to test ur line again are'nt the biddys only reading off what they have in front of them. Another words how do you make sure the engineers have actually retested your line after you got all the crap taken off the line?

spongebob

This promotion started last Friday and runs till mid Jan. Get yeer lines checked .

M

spongebob

Bumppppity Bump !

M

Slutmonkey57b

Just to get this clear in my head - when I get them to install ISDN here, and clean up the line, am I then tied into a 12-month ISDN contract? Or are we free to say "well, thanks for the ISDN line, but after a week of heavy duty testing it's just not for me, thanks, please downgrade my line again."?

Also, what happens if you have CPS on the line already?

viking

Slutmonkey57b wrote:

Also, what happens if you have CPS on the line already?

If you have CPS and get ISDN installed, eircom will without notice dump your CPS and you will only find out when the next eircom bill arrives with call charges. If you do change to ISDN, make sure to get it in writing from eircom that your CPS will be maintained.

As an aside, your CPS will also be dropped if you make a change to your account details (ie. Address, Name Change, even spelling correction). Eircom will not inform you that this will happen and your next eircom bill will contain call charges.

Eircom are supposed to inform your carrier that the account has changed, your carrier then contacts you to see if you wish to maintain CPS. However, eircom are simply sending a "cease notice" to the carrier, breaching the CPS code of practice. My parents have currently been defrauded this way.

Viking

Ronan|Raven

And me I went through that battle last year when I got ISDN installed. Took many months to never be properly sorted out. I have now gotten rid of my ISDN and the same thing once again has happened, this time I got the names of people I dealt with. A nicely worded letter will make for good reading

Cormic

From what I gather from this thread, if you have ISDN then there should be no reason why your line should fail the BB test.

If this is the case then why are Eircom always failing me!

Blaster99

ISDN does not guarantee you ADSL. The point of the thread is that by ordering ISDN you can get Eircom to remove some crap off the line that might prevent you from getting ADSL but there's no guarantee that it will do the job.

RicardoSmith

Cormic wrote:

From what I gather from this thread, if you have ISDN then there should be no reason why your line should fail the BB test..

Theres your first mistake. Expecting logic and reason from Eircom.

rgfuller

Well my telephone line has constantly failed for Broadband, also there is no wireless where I am ((commuter town) because the local wireless providers think there would not enough interest as line based broadband was supposedly available - hah)!.
Today I've ordered ISDN to see if that will clean things up - will let you know if there is any joy with the new and original line.

SkepticOne

rgfuller wrote:

also there is no wireless where I am ((commuter town) because the local wireless providers think there would not enough interest as line based broadband was supposedly available - hah)!

Would seem to make sense for them to avoid your area if it already has DSL.