IOL Broadband 150ms pings

cuppa

no,,,never.

dosent happen to often,,the last lime was a few months back,that lasted about 2 weeks,weird thing is browsing a nd downloading is fine.

[CrimsonGhost]

tuxy wrote:

i hate to say it but
if you want a stable gaming dsl connection you have to go with eircom
iv never had poor pings on my eircom connection

Whats the dealio with moving from ESAT BB to Eircom BB?

EDIT:
I just checked my line on the Eircom website to see if I could get eircom broadband (this while dialled up with ESAT/IOL BB). Aparently my line isn't capable when it comes to broadband.

Like, WTF, it really instills a sense of confidence in me when they tell me that. The whole broadband scene is a bloody joke. I only found this board/thread after having the ping issues with IOL. Glad to see I'm not the only one.

Also anyone able to give a decent reason for why IOL break the internet and deny ICMP packets? Again, WTF!?!

zoro

pings. unplayable. mood. worsening.

where's my shotgun?

Collina

Yep, After happening again to me, fine earlier and then through the roof...

Tracing route to www.boards.ie [82.195.131.130]
over a maximum of 30 hops:

1 6 ms 5 ms 5 ms 192.168.1.1
2 172 ms 167 ms 166 ms bas503.cwt.esat.net [193.95.136.239]
3 153 ms 154 ms 162 ms vlan500.rt502.cwt.esat.net [193.95.136.125]
4 165 ms 163 ms 160 ms vlan54.rt002.cwt.esat-x.com [193.95.130.161]
5 169 ms 164 ms 167 ms ge0-0.core002.cwt.esat.net [193.95.129.18]
6 * * 162 ms pos2-0.br001.inex.esat.net [193.95.131.6]
7 * 171 ms 165 ms panama-inex.hosting365.ie [193.1.208.234]
8 164 ms 165 ms 162 ms boards.ie [82.195.131.130]

Trace complete.

Esat get a call from me tomorrow, telling them they get it sorted or they get their router back.

animaal

Things are geting worse. I now get timeouts sometimes. It's worth noting that in the trace below, step 6, the timeout, is trying to contact "pos2-0.br001.ldn.esat.net [193.95.131.14]". I tried to phone IOL support but after being on hold for three quarters of an hour, I was cut off with an automated message telling me that they are now closed.



Tracing route to burstfire.net [195.22.128.20]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * 156 ms 161 ms bas503.cwt.esat.net [193.95.136.239]
3 159 ms 157 ms 157 ms vlan501.rt502.cwt.esat.net [193.95.137.125]
4 153 ms 166 ms 156 ms vlan54.rt002.cwt.esat-x.com [193.95.130.161]
5 153 ms 154 ms 144 ms ge1-0.core001.cwt.esat.net [193.95.129.17]
6 * * * Request timed out.
7 * 170 ms 164 ms linx-gw0.enta.net [195.66.224.151]
8 171 ms 173 ms 179 ms fe-3-1-cr2.sov.as25492.net [193.109.219.138]
9 165 ms 168 ms 169 ms fe-0-1-700-vanadium.as25492.net [82.136.0.203]
10 173 ms 168 ms 171 ms platinum.burstfire.net [195.22.128.20]

Trace complete.

Funky

SOMEONE KILL ME PLEASE

Tracing route to burstfire.net [195.22.128.20]
over a maximum of 30 hops:

1 161 ms 170 ms 180 ms bas502.cwt.esat.net [193.95.136.238]
2 150 ms 161 ms 170 ms vlan501.rt502.cwt.esat.net [193.95.137.125]
3 160 ms 171 ms 160 ms vlan54.rt002.cwt.esat-x.com [193.95.130.161]
4 160 ms 171 ms 160 ms ge1-0.core001.cwt.esat.net [193.95.129.17]
5 170 ms 170 ms 171 ms pos2-0.br001.ldn.esat.net [193.95.131.14]
6 170 ms 210 ms * linx-gw0.enta.net [195.66.224.151]
7 171 ms 180 ms 170 ms fe-3-1-cr2.sov.as25492.net [193.109.219.138]
8 171 ms 180 ms 180 ms fe-0-1-700-vanadium.as25492.net [82.136.0.203]
9 171 ms 230 ms * platinum.burstfire.net [195.22.128.20]
10 170 ms 180 ms 180 ms platinum.burstfire.net [195.22.128.20]

Trace complete.

Roller Toaster

I got hit by this just now. No more Xbox Live Street Fighter 3

Is1ldur

I just did a tracert, but I don't know what I am looking for. All I know is that my pings to jolt.co.uk are about 150-180. I mean, that's f***ing 56K territory ffs.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>tracert www.burstfire.net

Tracing route to burstfire.net [195.22.128.20]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms ***.***.*.*
2 169 ms 158 ms 162 ms bas502.cwt.esat.net [193.95.136.238]
3 171 ms 157 ms 147 ms vlan501.rt502.cwt.esat.net [193.95.137.125]
4 168 ms 167 ms 161 ms vlan54.rt002.cwt.esat-x.com [193.95.130.161]
5 163 ms 153 ms 153 ms ge1-0.core001.cwt.esat.net [193.95.129.17]
6 175 ms 175 ms 166 ms pos2-0.br001.ldn.esat.net [193.95.131.14]
7 172 ms 175 ms 168 ms linx-gw0.enta.net [195.66.224.151]
8 177 ms 170 ms 169 ms fe-3-1-cr2.sov.as25492.net [193.109.219.138]
9 169 ms 176 ms 173 ms fe-0-1-700-vanadium.as25492.net [82.136.0.203]
10 159 ms 162 ms 160 ms platinum.burstfire.net [195.22.128.20]

Trace complete.

Is1ldur

I've just tracert'd Boards and got the following. What the hell are those asterisk's doing there??
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Darryl>tracert www.boards.ie

Tracing route to www.boards.ie [82.195.131.130]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 163 ms 162 ms 162 ms bas502.cwt.esat.net [193.95.136.238]
3 165 ms * * vlan500.rt501.cwt.esat.net [193.95.136.124]
4 * * 157 ms vlan51.rt001.cwt.esat.net [193.95.130.137]
5 173 ms 163 ms 161 ms ge1-0.core002.cwt.esat.net [193.95.129.2]
6 178 ms 165 ms 170 ms pos2-0.br001.inex.esat.net [193.95.131.6]
7 172 ms 166 ms 165 ms panama-inex.hosting365.ie [193.1.208.234]
8 169 ms 165 ms 165 ms boards.ie [82.195.131.130]

Trace complete.

Anyone got any ideas. I also sent a question to Esat. I will prolly receive their standard 'contention' excuse.

conor-mr2

IOLBB--3 month trial still

D15 area--Blanchardstown exchange

Tracing route to burstfire.net [195.22.128.20]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms Gateway [192.168.0.1]
2 156 ms 172 ms 156 ms bas502.cwt.esat.net [193.95.136.238]
3 156 ms 156 ms 156 ms vlan501.rt502.cwt.esat.net [193.95.137.125]
4 157 ms 156 ms 172 ms vlan54.rt002.cwt.esat-x.com [193.95.130.161]
5 156 ms 156 ms 156 ms ge1-0.core001.cwt.esat.net [193.95.129.17]
6 172 ms 172 ms 172 ms pos2-0.br001.ldn.esat.net [193.95.131.14]
7 172 ms 171 ms 172 ms linx-gw0.enta.net [195.66.224.151]
8 172 ms 172 ms 156 ms fe-3-1-cr2.sov.as25492.net [193.109.219.138]
9 172 ms 172 ms 156 ms fe-0-1-700-vanadium.as25492.net [82.136.0.203]
10 172 ms 172 ms 188 ms platinum.burstfire.net [195.22.128.20]

Trace complete.


Not too good

Is1ldur

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Darryl>ping www.boards.ie

Pinging www.boards.ie [82.195.131.130] with 32 bytes of data:

Request timed out.
Reply from 82.195.131.130: bytes=32 time=158ms TTL=58
Reply from 82.195.131.130: bytes=32 time=166ms TTL=58
Reply from 82.195.131.130: bytes=32 time=133ms TTL=58

Ping statistics for 82.195.131.130:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 133ms, Maximum = 166ms, Average = 152ms

C:\Documents and Settings\Darryl>ping www.boards.ie

Pinging www.boards.ie [82.195.131.130] with 32 bytes of data:

Reply from 82.195.131.130: bytes=32 time=154ms TTL=58
Reply from 82.195.131.130: bytes=32 time=168ms TTL=58
Reply from 82.195.131.130: bytes=32 time=167ms TTL=58
Reply from 82.195.131.130: bytes=32 time=161ms TTL=58

Ping statistics for 82.195.131.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 154ms, Maximum = 168ms, Average = 162ms

I think I am gonna be sick. This is very annoying....

Winters

Everythimg seems to have cleared up for me ..

Tracing route to www.boards.ie [82.195.131.130]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.34
2 2 ms 2 ms 2 ms 192.168.1.1
3 26 ms 25 ms 25 ms bas502.cwt.esat.net [193.95.x.x]
4 25 ms 26 ms 26 ms vlan500.rt501.cwt.esat.net [193.95.x.x]
5 24 ms 24 ms 23 ms vlan51.rt001.cwt.esat.net [193.95.x.x]
6 25 ms 25 ms 25 ms ge1-0.core002.cwt.esat.net [193.95.x.x]
7 23 ms 27 ms 27 ms pos2-0.br001.inex.esat.net [193.95.x.x]
8 26 ms 25 ms 27 ms panama-inex.hosting365.ie [193.1.x.x]
9 26 ms 26 ms 27 ms boards.ie [82.195.x.x]

OfflerCrocGod

Same here:

PING boards.ie (82.195.131.130) 56(84) bytes of data.
64 bytes from boards.ie (82.195.131.130): icmp_seq=1 ttl=58 time=21.7 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=2 ttl=58 time=25.2 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=3 ttl=58 time=24.2 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=4 ttl=58 time=23.0 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=5 ttl=58 time=22.2 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=6 ttl=58 time=24.5 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=7 ttl=58 time=24.0 ms
64 bytes from boards.ie (82.195.131.130): icmp_seq=8 ttl=58 time=23.7 ms

--- boards.ie ping statistics ---
8 packets transmitted, 8 received, 0% packet loss, time 7017ms
rtt min/avg/max/mdev = 21.783/23.591/25.264/1.104 ms

Kulgan

Yea its all fine after Midnight but it will be back tomorrow at 19:15ish when it will start spiking from 50-100 and then at 20:00 it will be just be 180-200 ping til later on that night

tuxy

oh well dont worry im sure it will return again later at peak times

[DF]Lenny

I have IOL bb 18 months on the low contention line ..This problem has started to occur in the last 2 weeks for me too.I had probs about year ago but my old pal Bill Murphy at ESAT assured me it was a temporary exchange problem(due to Eircom upgrade).It settles down after 12:00 so it is probably just overloading ...NTL suffer from this too.

Diabolus

IF you suffer this problem please ring Tech Supp and report the problem.
1890 923 111

Illkillya

Diabolus, I don't think he was attacking you personally. I'm sure ESAT does know of this issue, and your help here is appreciated. Could you advise of the best place for all of us to direct our complaints?

eakin

hey guys
I am on leixlip exchange as well.
Went into play counterstrike for the first time last night cause I had blown up my motherboard previously and only got it fixed and was pinging 300!, totally unplayable!

There must be something we can do about this.
I paid the extra to get the better contention ratio so its up to them to provide the service.
Fair play to esat tho, after a few e-mails to and from bill murphy he got our line enabled.

Diabolus

It does look like congestion but it is being looked into.
I suggest you call in on 1890 923 111 and reporting the problem through Tech Support.

Diabolus

We now have 3 Call's reporting this problem.
Lads you gotta ring in to get the nuber to 5 in order to have enough examples to get it checked into.

animaal

Well, I tried phoning yesterday. Got cut off after three quarters of an hour on hold. I've sent an email to support instead.

Diabolus

animaal wrote:

Well, I tried phoning yesterday. Got cut off after three quarters of an hour on hold. I've sent an email to support instead.

Yes that was recieved.

n1ck

Well mine has been pretty bad since i came home at 2 o clock, pings of about 100 spiking to around 500 occasionaly.

Diabolus

n1ck wrote:

Well mine has been pretty bad since i came home at 2 o clock, pings of about 100 spiking to around 500 occasionaly.

Then ring in and report it.
It will be resolved quicker.

Collina

I sent an email off to customercare@iol.ie last night - awaiting (non-automated) response.

Diabolus

Collina wrote:

I sent an email off to customercare@iol.ie last night - awaiting (non-automated) response.

If you can please send to support@iol.ie aswell.
They dont deal with Technical Faults.

MickFarr

[DF]Lenny wrote:

I have IOL bb 18 months on the low contention line ..This problem has started to occur in the last 2 weeks for me too.I had probs about year ago but my old pal Bill Murphy at ESAT assured me it was a temporary exchange problem(due to Eircom upgrade).It settles down after 12:00 so it is probably just overloading ...NTL suffer from this too.

NTL had a problem awhile back and that was the only time I've ever had bad pings with them but not anymore!

NTL Problem!

conor-mr2

Well Ive just emailed aswell. Thanks Diabolus.

Diabolus

Just make sure u attach ur details.
PH no. etc..