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grrr Outlook express grrr

  • 17-11-2004 5:30pm
    #1
    Registered Users, Registered Users 2 Posts: 2,903 ✭✭✭


    Not quite sure if this has been posted before

    anyway

    We have got 8 new systems here in work ,
    on 4 of these after a short period outlook express decide to create a new inbox deleting the users mail account and a lot of fairly important mail was lost.Does anyone know what the F**k is causing this.i can find nothing of any help or use form Microsoft(but ye allready know this) and not much esle on the net in the line of what causes it and how to prevent...I must point out we have to use outlook express it interfaces with certain software packages we use here


    Help please if possible

    Thanks
    Joeface


Comments

  • Registered Users, Registered Users 2 Posts: 2,718 ✭✭✭ARGINITE


    virius maybe, havent heard of this problem before!


  • Registered Users, Registered Users 2 Posts: 1,711 ✭✭✭Dr. Dre


    Joeface wrote:
    ..we have to use outlook express it interfaces with certain software packages we use here...

    Could this be the key clue here?
    Sure it's not being caused by one of these other things?


  • Registered Users, Registered Users 2 Posts: 2,903 ✭✭✭Joeface


    nah its not the sofware packages we use, every other system in the building is fine ( all those running windows 98 and Me that is) only one with problems are XP systems and 2 of them were a week old and didnt have any our software installed as of yet


  • Registered Users, Registered Users 2 Posts: 68,317 ✭✭✭✭seamus


    What's the logon interface in XP? Does each user have their own logon, or is it a communal logon?

    Is Outlook Express losing all of the mail data (Account settings, etc), or is it just the mail?

    What I'm thinking is that XP has created a new profile on these machines, after you originally set up Outlook Express, which is essentially like a new user logging on - so all of your settings in IE, OE and pretty much everywhere else are reset.

    If this is the case, you're in luck because your mail is still intact and retreivable.

    Go to c:\documents and settings\

    and have a look for two folders that look similar or that have the same logon name contained in them (e.g. one folder may be called "logonname" and another folder may be called "DOMAIN.logonname").


  • Registered Users, Registered Users 2 Posts: 10,339 ✭✭✭✭LoLth


    is OE storing the dbx files on a network drive?

    If the user started up OE and was not connected to the network it might have created a local copy instead. Happens with O (how come outlook express is regularly shortened to OE but outlook isnt shortened to O?)

    just a thought.


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  • Registered Users, Registered Users 2 Posts: 17,727 ✭✭✭✭Sherifu


    is OE storing the dbx files on a network drive?

    If the user started up OE and was not connected to the network it might have created a local copy instead. Happens with O (how come outlook express is regularly shortened to OE but outlook isnt shortened to O?)

    just a thought.

    Because O is the name of Oprahs magazine?
    http://www.oprah.com/omagazine/omag_landing.jhtml

    No, im not gay!

    Just a thought too.


  • Registered Users, Registered Users 2 Posts: 2,903 ✭✭✭Joeface


    thanks seamus and LoLth

    combined ye on to something ,

    and rmulryan it doesnt matter whether ur gay or not ..its that fact that u know Oprah has a mag called O..............


    lol


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