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BT - who do I email to get things done?

  • 10-11-2005 1:12pm
    #1
    Plankmonkey
    Closed Accounts Posts: 98 ✭✭


    Hi,

    I remember seeing on this forum some time back a contact detail of the head honcho of BT Ireland. does anyone have this? I ordered broadband with line rental and they switched my line rental and then turned around and said i can't have broadband......knob bashers!!


Comments

  • #2
    Diabolus
    Registered Users, Registered Users 2 Posts: 820 ✭✭✭Diabolus


    Email their complaints dept.
    Lots of ppl here have had success emailing them.
    complaints@btireland.ie


  • #3
    Plankmonkey
    Closed Accounts Posts: 98 ✭✭Plankmonkey


    Diabolus wrote:
    Email their complaints dept.
    Lots of ppl here have had success emailing them.
    complaints@btireland.ie

    cheers.


  • #4
    Salmon
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Salmon


    I think if you want to get things done in BT you really have to go all the way to the head man. I think I have his e-mail address somewhere ...............Oh yeah its god@heaven.com.

    Best of luck!


  • #5
    Plankmonkey
    Closed Accounts Posts: 98 ✭✭Plankmonkey


    Salmon wrote:
    I think if you want to get things done in BT you really have to go all the way to the head man. I think I have his e-mail address somewhere ...............Oh yeah its god@heaven.com.

    Best of luck!

    LOL. I'm thinking to hell with BT. I'm looking into clearwire and setting up skype. I've gone from eircom to utv and now to BT....I can't take anymore!!


  • #6
    Salmon
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Salmon


    If I wasnt costing me money waiting for BT to install the bb it'd be funny! It really is a joke at this stage!


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  • #7
    Gaz25
    Closed Accounts Posts: 164 ✭✭Gaz25


    I had some problems with BT myself. I have the number for there complaints but the only thing was i only ever got the answer machine. I'll have a look to see if i still have it nad post up for if you like.


  • #8
    Salmon
    Registered Users, Registered Users 2 Posts: 680 ✭✭✭Salmon


    Might help! I'm stuck in the ole €125 deposit trap. They tell me my application has been delayed coz i didnt pay the deposit, i give them the credit card details and they say they'll take the money. then i ring them a week later and they have no recollection of taking a deposit and i have to wait 2 more weeks before being connected. Oh Well


  • #9
    Plankmonkey
    Closed Accounts Posts: 98 ✭✭Plankmonkey


    I've been waiting 4 months only to be told they never got the transfer form. Complete BS, funny how they were able to transfer my phone line, i could've sworn it was just the 1 page i filled in for both.....If anyone has the email for the CEO of BT can they post it or PM me if they don't want to post it. I remember reading here that emailing him gets things sorted pronto.


  • #10
    Diabolus
    Registered Users, Registered Users 2 Posts: 820 ✭✭✭Diabolus


    Bill left BT a long time ago.
    Dude just complain to comreg or email complaints@btireland.ie
    They gotta solve complaints within 5 days!


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