ClearWire in ****e tonight?!

eth0_

I just mailed them to cancel my service. Cannot put up with it any longer. Look at these pings i'm getting...to www.clearwire.ie !!!

PING 85.134.255.242 (85.134.255.242): 56 data bytes
64 bytes from 85.134.255.242: icmp_seq=0 ttl=62 time=149.603 ms
64 bytes from 85.134.255.242: icmp_seq=1 ttl=62 time=65.515 ms
64 bytes from 85.134.255.242: icmp_seq=2 ttl=62 time=48.991 ms
64 bytes from 85.134.255.242: icmp_seq=3 ttl=62 time=145.233 ms
64 bytes from 85.134.255.242: icmp_seq=4 ttl=62 time=148.792 ms
64 bytes from 85.134.255.242: icmp_seq=5 ttl=62 time=102.830 ms
64 bytes from 85.134.255.242: icmp_seq=6 ttl=62 time=122.900 ms
64 bytes from 85.134.255.242: icmp_seq=7 ttl=62 time=315.117 ms
64 bytes from 85.134.255.242: icmp_seq=8 ttl=62 time=474.115 ms
64 bytes from 85.134.255.242: icmp_seq=9 ttl=62 time=505.913 ms
64 bytes from 85.134.255.242: icmp_seq=10 ttl=62 time=421.012 ms
64 bytes from 85.134.255.242: icmp_seq=11 ttl=62 time=612.901 ms
64 bytes from 85.134.255.242: icmp_seq=13 ttl=62 time=650.438 ms
64 bytes from 85.134.255.242: icmp_seq=14 ttl=62 time=644.210 ms
64 bytes from 85.134.255.242: icmp_seq=15 ttl=62 time=721.158 ms
64 bytes from 85.134.255.242: icmp_seq=16 ttl=62 time=641.122 ms
64 bytes from 85.134.255.242: icmp_seq=17 ttl=62 time=754.250 ms
64 bytes from 85.134.255.242: icmp_seq=18 ttl=62 time=596.823 ms
64 bytes from 85.134.255.242: icmp_seq=19 ttl=62 time=295.977 ms
64 bytes from 85.134.255.242: icmp_seq=20 ttl=62 time=228.196 ms
64 bytes from 85.134.255.242: icmp_seq=21 ttl=62 time=52.758 ms
64 bytes from 85.134.255.242: icmp_seq=22 ttl=62 time=278.027 ms
64 bytes from 85.134.255.242: icmp_seq=23 ttl=62 time=156.959 ms
64 bytes from 85.134.255.242: icmp_seq=24 ttl=62 time=294.520 ms
64 bytes from 85.134.255.242: icmp_seq=25 ttl=62 time=412.308 ms
64 bytes from 85.134.255.242: icmp_seq=26 ttl=62 time=293.980 ms
64 bytes from 85.134.255.242: icmp_seq=27 ttl=62 time=536.255 ms
64 bytes from 85.134.255.242: icmp_seq=28 ttl=62 time=502.277 ms
64 bytes from 85.134.255.242: icmp_seq=29 ttl=62 time=414.716 ms
64 bytes from 85.134.255.242: icmp_seq=30 ttl=62 time=246.696 ms
64 bytes from 85.134.255.242: icmp_seq=31 ttl=62 time=206.688 ms
64 bytes from 85.134.255.242: icmp_seq=32 ttl=62 time=88.152 ms
64 bytes from 85.134.255.242: icmp_seq=33 ttl=62 time=442.180 ms
64 bytes from 85.134.255.242: icmp_seq=34 ttl=62 time=303.609 ms
64 bytes from 85.134.255.242: icmp_seq=35 ttl=62 time=253.495 ms
64 bytes from 85.134.255.242: icmp_seq=36 ttl=62 time=349.330 ms
64 bytes from 85.134.255.242: icmp_seq=37 ttl=62 time=418.236 ms
64 bytes from 85.134.255.242: icmp_seq=38 ttl=62 time=120.227 ms
64 bytes from 85.134.255.242: icmp_seq=39 ttl=62 time=134.314 ms
64 bytes from 85.134.255.242: icmp_seq=40 ttl=62 time=88.026 ms
64 bytes from 85.134.255.242: icmp_seq=41 ttl=62 time=108.851 ms
64 bytes from 85.134.255.242: icmp_seq=42 ttl=62 time=51.398 ms
64 bytes from 85.134.255.242: icmp_seq=43 ttl=62 time=51.574 ms
64 bytes from 85.134.255.242: icmp_seq=44 ttl=62 time=60.443 ms
64 bytes from 85.134.255.242: icmp_seq=45 ttl=62 time=45.536 ms
64 bytes from 85.134.255.242: icmp_seq=46 ttl=62 time=42.298 ms
^C
--- 85.134.255.242 ping statistics ---
47 packets transmitted, 46 packets received, 2% packet loss
round-trip min/avg/max/stddev = 42.298/295.608/754.250/210.078 ms

Hoodle

This is getting ridiculous, tried using Skype again. Now it doesn't even dial out, just gives me error 6519 which, surprise, surprise, is related to ISP's blocking ports.

wtf is Clearwire playing at?!

MarinoMark

How do I do a ping test ?::

eth0_

marinomark - click on start > run > type in 'cmd' or 'command' and press ok
then type in
ping www.clearwire.ie (or some other site)
and press enter


Anyone else unable to get on msn messenger tonight on clearwire???

Tiesto

Pinging www.clearwire.ie [85.134.255.242] with 32 bytes of data

Reply from 85.134.255.242: bytes=32 time=29ms TTL=62
Reply from 85.134.255.242: bytes=32 time=32ms TTL=62
Reply from 85.134.255.242: bytes=32 time=31ms TTL=62
Reply from 85.134.255.242: bytes=32 time=30ms TTL=62
Reply from 85.134.255.242: bytes=32 time=29ms TTL=62
Reply from 85.134.255.242: bytes=32 time=29ms TTL=62
Reply from 85.134.255.242: bytes=32 time=29ms TTL=62
Reply from 85.134.255.242: bytes=32 time=33ms TTL=62
Reply from 85.134.255.242: bytes=32 time=33ms TTL=62
Reply from 85.134.255.242: bytes=32 time=28ms TTL=62

Ping statistics for 85.134.255.242:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 33ms, Average = 30ms

Im guessing those are the results i should be getting? im in the galway area however i cannot logon to skype or msn messenger tonight. Skype was acting ****ty the last few days and now i cant even log in

jd-ie

eth0_,

Will you have to pay the €120 early termination fee?

eth0_

jd-ie wrote:

eth0_,

Will you have to pay the €120 early termination fee?

If they were supplying me with the service i'm paying for, then they'd be justified in charging me a cancellation fee.

Tiesto

back on skype at the moment
working perfect.

dub45

eth0_ wrote:

If they were supplying me with the service i'm paying for, then they'd be justified in charging me a cancellation fee.

It will be interesting to see how you get on with them - (does Clicksilver await?:)

Incidentally in spite of the assurances they were supposedly giving to people their default sign up period on their web page is still two years and the required notice period of termination is still sixty days and the default sign up in lieu of notice is still a further 12 months ............ I know legal people can be slow but...............:rolleyes:

eth0_

Can you get onto msn messenger?

eth0_

dub45 wrote:

Incidentally in spite of the assurances they were supposedly giving to people their default sign up period on their web page is still two years and the required notice period of termination is still sixty days

They're breaking their side of the contract by not providing me with a broadband service. I'd like to think they won't try and charge me a cancellation fee.

Hoodle

I can without any problems - I'm on a Mac, which may or may not make a difference.

eth0_

Hoodle wrote:

I can without any problems - I'm on a Mac, which may or may not make a difference.

So am I. Grrrrr.

Torrents don't work at ALL now either.

Hoodle

Limewire : 1kb/sec transfer speed
Skype: They cant hear me
Regular downloads: 50kb/sec

Yes cos I AM infact paying for a restricted, 512kbps service...

Tiesto

no i still cant get onto msn

ZENER

eth0_ wrote:

So am I. Grrrrr.

Torrents don't work at ALL now either.

eth0_ I feel I must apologise to you as it was me who recommended Clearwire to you several weeks ago.

While my connection to their service is fine and downloads from the likes of apple.com and "normal" websites are excellent, P2P (limewire) and torrents (azureus) seems to be severely restricted to about 1 or 2 KB per second for the last few days. This is a ridiculous situation for a supposed "broadband service". I too have also experienced Skype problems recently which I thought were due to SmoothWall, but apparently not.

I have notified them that I would be reluctant to recommend their service if they persist with this practice and that I will waste no time in stopping the DD payment if this practice does not stop as I consider this breach of contract.

I still have an IOLBB connection (2Mb/128Kb) to which I can revert to, this service has been fine for the 2 and a half years I've used it except for the upload speed which in fairness is widely publicised for a hardwired connection and the reason I though Clearwire would be better in light of the IOBB problems.

It is regrettable it has come to this because up until now their customer service staff have been exemplary and beyond reproach (Thanks Alan & Ciaran) within the boundaries they are permitted to work.

ZEN

twentyfive

I'm using Clearwire as well and reading so many things on here. Here are my pings:

Pinging clearwire.ie [85.134.255.242] with 32 bytes of data:

Reply from 85.134.255.242: bytes=32 time=33ms TTL=61
Reply from 85.134.255.242: bytes=32 time=29ms TTL=61
Reply from 85.134.255.242: bytes=32 time=33ms TTL=61
Reply from 85.134.255.242: bytes=32 time=30ms TTL=61

Ping statistics for 85.134.255.242:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 33ms, Average = 31ms

I can not even logging in to Skype, and in Voipbuster, I can hear the other party clearly, but they don't hear me.

Drapper

eth0_ wrote:

They're breaking their side of the contract by not providing me with a broadband service. I'd like to think they won't try and charge me a cancellation fee.

make sure you read the terms and conditions of your contract mate! they have a minimum service agreement ! IBB pulled that stunt on me! could not be arsed fighting with them!

move on

wireless bad / cable good........

Yggr of Asgard

Sykpe No Problem
VoIP Softphone No Problem
VoIP Ata No Problem
VPN (Cisco) No Problem
MsnMessenger No Problem

And I run VoiP calls via ata at the same time I use my VPN, chat on MSN and someone else does phone calls on a different PC via Softphone, connects to Skype and downloads stuff from the internet.

I don't do Bittorent or any other of that P2P stuff so I can't comment on that, but for what I see in SWORDS I have no problem.

RangeR

I too, cannot log into MSN Messgenger. however, I do not think this a Clearwire issue as I cannot login through BT DSL either.

Luckily for me, it's Thanksgiving in USA...


My pings are fine, average about 30 to 40 ms with the odd spike upto about 100ms. Occaisionally apacket or two lost along the way. It's the packet loss that will affect me more than anything welse but I can live with 1% loss or less.

I still think it's a better service than DSL. My ping times are about half that of DSL.

And I know many of you won't thank me for this, but I have no sympathy for P2P users and don't mind Clearwire shaping that traffic as there are very few people using it legally.

eth0_

well I got a reply to my cancellation mail telling me someone will be in contact about that in the next few days - they better cancel my account, that's all i'll say on the matter.

And (I was a little taken aback by this), they asked me to please keep sending them in pings and traceroutes!
For a start, why should I? They've done nothing to fix my connection, and they shouldn't need me to send them pings and traceroutes, they should be able to troubleshoot my connection remotely.

I cannot fathom them calling streaming audio an 'abuse'. I use streaming radio all the time i'm at my computer.It's hardly an abuse of their service.

I will never use a wireless ISP again after my experiences with IBB and Clearwire.

stakey

Just off the phone to them myself... P2P is being throttled, they are considering blocking all P2P traffic in the future.... :mad:

NOT IMPRESSED! ESPECIALLY SINCE I'M GETTING PINGS OF 320 TO SERVERS IN DUBLIN! :eek:

dub45

deconstruct wrote:

Just off the phone to them myself... P2P is being throttled, they are considering blocking all P2P traffic in the future.... :mad:

NOT IMPRESSED! ESPECIALLY SINCE I'M GETTING PINGS OF 320 TO SERVERS IN DUBLIN! :eek:

Do they warn people before sign up that this will happen? If they don't then surely it is a breach of contract in that anyone signing up would have a reasonable expectation that 'normal' internet services will be available to them.

Blocking streaming audio is surely ludicrous? Next it will be streaming videos no more trailers from the Apple site...............

stakey

I asked about streaming content, he said that this was okay, I would find that a little shocking if they did ban it as their engineer actually asked me to stream news off of BBC to check the downstream on my connection once. However they did not stipulate that P2P would be deemed unfair useage of their network. I'm not impressed, sourcing new connection. Breach of contract on their half, simple as that!

stakey

Can anyone point me to an online version of their Terms and Conditions? Had a look but couldnt see anything... Cheers

dathi1

I'm about to apply today for a clearwire connection for a new start up buisness in the city centre. The guy on the phone said it would be fine. I need a constant 128k streaming uplink. I'm a bit worried about this now.....Should I abandon this?

dub45

deconstruct wrote:

Can anyone point me to an online version of their Terms and Conditions? Had a look but couldnt see anything... Cheers

http://www.clearwire.ie/iopen24/defaultarticle.php?cArticlePath=151_163

ZENER

dathi1 wrote:

I'm about to apply today for a clearwire connection for a new start up buisness in the city centre. The guy on the phone said it would be fine. I need a constant 128k streaming uplink. I'm a bit worried about this now.....Should I abandon this?

Their T&C's forbid using the service for servers.

You may not use the Service or take any action that will result in excessive consumption or utilization of Clearwire’s system or network resources, or which may weaken network performance, or which adversely affects the performance of the Services for other Clearwire customers, all as determined in Clearwire’s sole discretion. Such prohibited actions include, but are not limited to: using the Service to host a web server site which attracts excessive traffic at your Premises, continuously uploading or downloading streaming video or audio, usenet hosting, or continuous FTP uploading or downloading.

With this they could almost stop you browsing the web completely !!

ZEN

stakey

From the T&C's

"Amendments. Subject to applicable law, Clearwire may in its sole discretion amend any of the Terms or your Service Plan. Clearwire will provide notice to you of any material modification. If you do not agree to a modification that is materially disadvantageous to you, you may terminate the Agreement within twenty (20) days of the date we send our notice, and you will not be charged any Early Termination Fee."

I haven't received notice that certain applications such as P2P are now being closed down. I rang them last night and their Customer Support rep agreed with me. He claimed P2P traffic had crippled their network and that they are planning on not allowing any access to P2P over their network full stop.

Blaster99

Isn't the purpose of caps to limit usage across the board? If they can't handle usage within their relatively low caps, what kind of ISP are they? If people go mad with P2P then they will hit the cap surely?