IBB in D15 on the fritz again!!!!

spooky donkey

aubhall wrote:

I am the same boat....

P*ssed off is an understatement at the moment.

Sometimes I get the feeling that IBB are limiting the amount of bandwidth.

Another week of no antivirus updates.... i think that says it all really.

Oh well role on December and the end of my contract....

End of mine, I think we got it in the same week I rember yours bing up when I got mine. Must have been just up.

BTW steph ya got the full 2 meg down on youre test but no upload why?

ALso the magic fix of fridays upgrade to the Atruim either never happened or made no difference cause my BB is getting worse. I say 8kb down and 2kb up at 6:30 this evening but thats peak times so I should expect those speeds according to IBB.

Steffano2002

spooky donkey wrote:

BTW steph ya got the full 2 meg down on youre test but no upload why?

Don't know... It's beyond me. I've completely given up on these idiots anyway. Here's the current state of my connection...
I hate the b*stards. Won't be paying for my last month either. F*ck'em...

Drapper

Steffano2002 wrote:

Don't know... It's beyond me. I've completely given up on these idiots anyway. Here's the current state of my connection...
I hate the b*stards. Won't be paying for my last month either. F*ck'em...

that ping seems grand average of 48ms ?

Steffano2002

You find that Ping ok Drapper? Honestly? Tell me you're kidding! :eek: That's absolutely useless! Shouldn't be more than 3/4ms!

Drapper

Steffano2002 wrote:

You find that Ping ok Drapper? Honestly? Tell me you're kidding! :eek: That's absolutely useless! Shouldn't be more than 3/4ms!

easy to wind up...........

aubhall

An IBB e-mail wow!

Wonders will never cease!!

So much for the "weekly" updates they promised they would provide in there last e-mail what 3-4 weeks ago.

But wonders do cease.....


Same old crap different day..

Dear Sir/Madam,
The upgrade on Atrium is nearing completion. You should
now see an improvement in service. Can I ask you please to run
a few tests and reply back the results. This is just to see what you are
experiencing on your end.

1) Please go to the following site
ftp://ftp.heanet.ie/mirrors/ftp.debian.org/debian/ and try to download
the file named ls-lR which is 27Mb in size. Right Click this file and save
to the desktop on the PC. If you are using Internet Explorer please
double click on the named file and choose "save as" and this will show a
window with download speeds. Delete this file when finished.
Please record the download speed on a screen shot and attach it to this
mail. This is important as it will update the open ticket.

2) Please do a ping test by completing the following:-
Click Start/Run and type CMD (For Windows 98 Type Command), when the DOS
window opens please type ping -n 100 www.boards.ie please record the
result either as text or
a screen shot. we do not need all the pings just the summary report at
the end

3) After this test please do a tracert using the DOS Window test by
typing the following
"tracert www.boards.ie" and record all data from this test.

4) Save all this information and email to us.

Kind Regards

2nd line Technical support

spooky donkey

Drapper wrote:

that ping seems grand average of 48ms ?

MaN THATS great ping when mine is at its best its over 100 - 150 what I wouldent do to get a sub 100 ping right now im just hoping mine "GETS FIXED" and I can play online with pings of 140 ave. They tell me that should fine and it is better than time outs.

On another note today I heard Sean mon Crief on newstalk 106 go on about how bad eircom is for BB. I was getting sick listening to it so i turned it off. Eircom has the most complaints they were saying and some such nonsence, I know they are bad as a company to deal with but their BB is fairly solid from what Ive read on these boards and my limited expierence of it. Funny that news talk are playing IBB ads all the time and they wont bad mouth them, dont bite the hand that feeds I supose.

spooky donkey

aubhall wrote:

An IBB e-mail wow!

Wonders will never cease!!

So much for the "weekly" updates they promised they would provide in there last e-mail what 3-4 weeks ago.

But wonders do cease.....


Same old crap different day..

Sorry Aubgak I replied before I saw youre post there. Anyway I just checked and I got no such email form them and im in the same boat as you. I was going to ring them today but dident get a chance. I will tomorrow and let ya know how I get on. Intresting that they ask you to ping boards that!

spooky donkey

Well I called em today and got told every one else on atrium got sorted with the upgrade last friday and that I was the only one complaining about it now. This true every one else fixed.

Anyway I got promised a call back in the morning to try do more debugging of the problem.
I spent 40 mins on hold so I cant be the only one complaining!

LegacyUser

They're at it again!! Just in the middle of an IT certification exam!! And it goes down. Rang IBB.

"If your in ... masts .. sorry we're on the case"!

FFS - I'll have to repay for that exam now.

spooky donkey

The link between Blanch and tallaght seeom to be gone bad again,

Tracing route to www.boards.ie [82.195.136.250]
over a maximum of 30 hops:

1 10 ms 9 ms 10 ms 83.141.64.65
2 14 ms 9 ms 20 ms DN40-fe-0-0-0-11-ballycoolin.irishbroadband.ie [
87.192.233.125]
3 205 ms 226 ms 212 ms DN03-fe-1-3-1-30-tallaght.irishbroadband.ie [62.
231.32.145]
4 245 ms 190 ms 199 ms DN42-as1-0-ibis-access.irishbroadband.ie [62.231
.52.134]
5 233 ms 224 ms 218 ms DN42-ge-0-2-0-50-ibis-gw.irishbroadband.ie [62.2
31.52.157]
6 231 ms 228 ms 250 ms suez-inex.hosting365.ie [193.242.111.23]
7 226 ms 246 ms * corerouter1.hosting365.ie [82.195.128.7]
8 216 ms 247 ms 247 ms boards.ie [82.195.136.250]

Trace complete.

Ping statistics for 82.195.136.250:
Packets: Sent = 50, Received = 49, Lost = 1 (2% loss),
Approximate round trip times in milli-seconds:
Minimum = 154ms, Maximum = 249ms, Average = 218ms

And again a few mins later
Ping statistics for 82.195.136.250:
Packets: Sent = 50, Received = 40, Lost = 10 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 254ms, Average = 202ms