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Ice Broadband, Anyone got it?

  • 16-11-2005 1:21pm
    #1
    revileandy
    Registered Users, Registered Users 2 Posts: 396 ✭✭


    Seems to be the only wireless provider servicing my area in Lusk, Co Dublin.
    They're offering a 1mb/256kb service for 37.99 a month with a Static IP.

    Does anyone have any experience with them? Their website is ****e and there's a €150 installation fee with a minumum 1 year contract! If a few people can vouch for them i might give them a shot


Comments

  • #2
    Adey2002
    Closed Accounts Posts: 370 ✭✭Adey2002


    I have had icecomms for about 5 months. Up until last week the service has been constantly good. There have been a couple of minor glitches lasting no more than a couple of hours, nothing too major. Unfortunately last week I started to have problems with upload speed but they are working on getting it resolved and do update me on progress regularly.

    Despite this recent problem, I would still recommend them as a decent service provider both quality of service and quality of support have been very good.


  • #3
    revileandy
    Registered Users, Registered Users 2 Posts: 396 ✭✭revileandy


    cheers for that, anyone one else have any dealings with them?


  • #4
    higster
    Registered Users, Registered Users 2 Posts: 894 ✭✭✭higster


    I've been with them alst 2 months. On the 2M deal. Would have same comments as Adey2002. Overall speeds etc are good bar a couple of hours here and there. My upload speeds seem fine but don't do a whole load in "that direction". Web page is crap but in fairness I rang them on Weds, they did line of sight Fri and ready to install Monday. Done very quickly, set up wireless...very effecient. E Mail support non existant but on phone are good. Would recommend. Only other point is that they are expensive fror the packages...


  • #5
    Adey2002
    Closed Accounts Posts: 370 ✭✭Adey2002


    higster wrote:
    Only other point is that they are expensive fror the packages...

    Sorry I should have said, I'm on the 2Mb package and although being one of the highest priced isp's I don't mind. I'd rather pay a bit more and get the quality of service than pay less and not (I used to be IBB so am happy to pay that little bit extra for a service thats useable).


  • #6
    revileandy
    Registered Users, Registered Users 2 Posts: 396 ✭✭revileandy


    cheers for the info lads,

    I've been calling them over the last few days and haven't been able to speak to anyone. Also I've fired off a few e-mail's to no avail.

    not looking too promising at the moment


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