Warranty Question

ct5amr2ig1nfhp

Basically, I bought a DVD. It broke within the year warranty. Brought it back, handed in my receipt.

After a week, they rang and said there was a new one here waiting for me to collect. Fine, I collected it, but they had lost my receipt.

"We'll send it out to you in the post.". :rolleyes: Still haven't received it.

My question is. Is there a new one year warranty on the replacement player? I was told there wasn't and that only the original one year warranty would be honoured.

They can't be serious? Is this common practice?

Thanks
ambrose :cool:

Guy:Incognito

kingambrose wrote:

Basically, I bought a DVD. It broke within the year warranty. Brought it back, handed in my receipt.

After a week, they rang and said there was a new one here waiting for me to collect. Fine, I collected it, but they had lost my receipt.

"We'll send it out to you in the post.". :rolleyes: Still haven't received it.

My question is. Is there a new one year warranty on the replacement player? I was told there wasn't and that only the original one year warranty would be honoured.

They can't be serious? Is this common practice?

Thanks
ambrose :cool:

Your warranty runs from when you bought the original player. Otherwise you could never have to buy a new player again as long as it kept "breaking" withing a year of each replacement.

ct5amr2ig1nfhp

Stekelly,
You're probably right, but I've bought plenty of electrical items from the likes of PowerCity. Always got the full warranty with a replacement. (but not if its a repair).

ambrose

Nightwish

yeah your warranty does run from when you bought your original DVD player.

ct5amr2ig1nfhp

Ok. thanks for the responses.

ambrose :cool: