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Netsource keeps charging me, but I am no longer a customer

  • 24-11-2005 08:18AM
    #1
    vastudent
    Closed Accounts Posts: 11 ✭


    I was in Ireland for 3 months earlier this year and cancelled my account with Netsource on the day I left. Since then, Netsource has continued to bill me monthly for DSL. I have called and emailed several times, and was told that it would be taken care of and I would be refunded for the extra months. This never happened, and now it has been two months since I last called. They are still charging me.

    I contacted my credit card company to dispute the charges but they are making it a big hassle for me to do so. Is there a way to take legal action against Netsource, even though I am in the US? Maybe through some kind of small claims court?


Comments

  • #2
    flamegrill
    Registered Users, Registered Users 2 Posts: 1,848 ✭✭✭flamegrill


    did you cancel in writing?

    if not, write a letter stating your problem and post it to them. or send someone here a scanned image and we'll fax it for you.

    I've been dealing with netsource for 3 years and have never had any issues with them.

    Paul


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