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cancelling meteor

  • 24-11-2005 8:56pm
    #1
    Liam Nolan
    Closed Accounts Posts: 26 ✭


    Hi just a query I signed up with meteor in july with a contract for 1 year however I have a lot of trouble with reception. I work in central Dublin and I have to go upstairs in my building to make a call and I also miss a lot of calls. meteor tell me that I have to stick with them until next june. I feel that they are in breach of their contract by not giving me good coverage. anyone any ideas.


Comments

  • #2
    liamskater
    Closed Accounts Posts: 958 ✭✭✭liamskater


    If you hate them that much cancel your contract but it will cost you....

    ps same name as me lol


  • #3
    Slice
    Closed Accounts Posts: 1,133 ✭✭✭Slice


    I think you'll find their T&Cs state they can only provide a service where coverage is available. Could it just be a problem with your phone?

    If you're getting missed calls then surely you're just failing to answer the phone?


  • #4
    BrianD
    Closed Accounts Posts: 7,221 ✭✭✭BrianD


    Every network will have spots like that. It's the nature of radiowaves in an urban setting. VF disappears in parts of my building.


  • #5
    WarZoneBrother
    Registered Users, Registered Users 2 Posts: 5,541 ✭✭✭WarZoneBrother


    liamskater wrote:
    If you hate them that much cancel your contract but it will cost you....

    ps same name as me lol


    lmao sure my name in irish is sean o neachtain and hes a politition i think lol


  • #6
    liamskater
    Closed Accounts Posts: 958 ✭✭✭liamskater


    lol Im Liam Nolan same as yer man up there!


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  • #7
    chrislad
    Registered Users, Registered Users 2 Posts: 8,324 ✭✭✭chrislad


    Coverage in Dublin is very good. Technically, only if the coverage is bad outdoors can they do anything. If coverage is bad indoors, it could be due to a number of things such as building structure, other electronic devices interfering etc.

    As such, Meteor do have a 14 day coverage guarantee, and since you're only complaining about 1 area, I have to assume that otherwise, coverage is not an issue.

    If you want to buy out of your contact, it will cost you your minimum monthly commitment multiplied by the number of months you have left.


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