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Smart Telecom Disconnect Charge

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  • 14-02-2006 10:24am
    #1
    Peter C
    Registered Users Posts: 121 ✭✭


    Got an invoice from Smart yesterday with a fee for 34.99 incl. VAT for a disconnect charge. I switched from Smart to BT in Novemer and received a letter from Smart confirming the change over and no mention of this fee. Has anyone else received a disconnection charge and how did they deal with it? Thanks


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    #2
    rubadub
    Registered Users Posts: 32,381 ✭✭✭✭rubadub


    Sounds odd, what are they going to do? attempt to reconnect you if you dont pay?
    If it was never mentioned I see no reason to pay. I mean, why don't they just say the charge is €2000 and make a bit more. If it was €2000 you would not pay so why pay €35, just because it doesnt hit the wallet to hard?


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    #3
    MorningStar
    Closed Accounts Posts: 3,031 ✭✭✭MorningStar


    Did you sign a year contract with Smart and close it early? Or is it just disconnection at any time?


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    #4
    MOH
    Registered Users Posts: 6,464 ✭✭✭MOH


    Were you paid up to date before you changed? Is it definitely a disconnection charge and not the balance between the last bill you got from them and the time you disconnected?


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