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BB customer service tales

Hacketry · 2006-02-15 19:44:44

I'm a business reporter researching customer service responses of several broadband providers in Ireland. I have a lot of anecdotal evidence of dire customer support attitudes, and very few "happy" stories. Please post any experiences you have had with broadband providers' customer suport departments: good and bad. (I'm…

15-02-2006 8:44pm

#1

Hacketry

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Posts: 37

I'm a business reporter researching customer service responses of several broadband providers in Ireland.
I have a lot of anecdotal evidence of dire customer support attitudes, and very few "happy" stories.

Please post any experiences you have had with broadband providers' customer suport departments: good and bad.
(I'm particularly interested in billing issues.)

I look forward to reading your thoughts, and will advise on article publication this week.

H.

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Comments

#2 16-02-2006 12:10am

Skyuser

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You would not believe some the amount of retards that work in UTV and then the indians, you cant understand what they saying.

Look at my post http://www.boards.ie/vbulletin/showthread.php?t=2054889162

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#3 16-02-2006 10:30am

raffepat

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hi
If a moderator is reviewing this can we get this racist comments removed and the user censored.

thanks

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#4 16-02-2006 11:13am

Duiske

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Skyuser wrote:

You would not believe some the amount of retards that work in UTV and then the indians, you cant understand what they saying.

Look at my post http://www.boards.ie/vbulletin/showthread.php?t=2054889162

Skyuser, It seems from your previous thread that it was YOU who got it wrong, not UTV.

As for your comment above, I don't think rude, borderline racist comments are exactly what hacketry was looking for.

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#5 16-02-2006 11:26am

MiCr0

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i'm closing this thread
no attempt to discuss - just some one looking for their research to be done for them

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This discussion has been closed.