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Lost my subscriber priviliges

[Deleted User] · 2006-02-15 23:13:20

I ordered a 3 month subscription on December 14th last, which expired yesterday. I renewed my subscription on February 7th for one year. But now I've lost my priviliges. The Paid Subscriptions still lists a one year subscription (until 07-02-2007) but I can't change avatar or usergroup. I can't access S&S either. I can…

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16-02-2006 12:13am

#1

[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

I ordered a 3 month subscription on December 14th last, which expired yesterday. I renewed my subscription on February 7th for one year.

But now I've lost my priviliges. The Paid Subscriptions still lists a one year subscription (until 07-02-2007) but I can't change avatar or usergroup. I can't access S&S either.

I can provide the PayPal receipt e-mail if necessary. Could someone look into this for me please? Thanks.

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#2 16-02-2006 10:03am
seamus

Registered Users Posts: 68,317 ✭✭✭✭

Join Date: July 2001

Posts: 67070

Yeah, it's a known bug

Can you PM Cloud with the details (or I'll do it if you want)?

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#3 16-02-2006 7:33pm
[Deleted User]
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Join Date: -

Posts: 0

I'll do it now so, thanks for letting me know.

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