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UTV BB Issues

cooper_man · 2006-02-23 00:47:22

Hi Guys, Ive been with Utv broadband for over a year now and because it is primarily a business used line, i odnt worry about the caps etc. It was very good up until the 14th december when it was down and up constantly until after xmas. After a load of phone calls they told me "we've logged the complaint with eircom and it…

23-02-2006 1:47am

#1

cooper_man

Closed Accounts Posts: 493 ✭✭

Join Date: January 2004

Posts: 324

Hi Guys,

Ive been with Utv broadband for over a year now and because it is primarily a business used line, i odnt worry about the caps etc. It was very good up until the 14th december when it was down and up constantly until after xmas. After a load of phone calls they told me "we've logged the complaint with eircom and it appears the line is perfect and its a problem with the hardware". I changed all my microfilters and got a brand new wireless router.

Things stayed the same, i contacted UTV and got the same reply. Things got better again for a while but its CRAP after about midnight at night. The dsl light on my router keeps dropping and returning a minute later constantly, as i said especially at night. I contacted UTV again and they logged the complaint with eircom. Still no fix.

What can I do? I am thinking that if eircom cant find a problem with the line there may be no point on moving my broadband to another bb supplier which uses the eircom line.

What are my options for RELIABLE broadband that I can use with my current set up (wireless router etc).

Thanks guys

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Comments

#2 23-02-2006 1:52am

kaizersoze

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Perish the thought, but maybe if you switched to Eircom the problem might go away;) .
Is Smart available to you?

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#3 23-02-2006 1:58am

cooper_man

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Surely its a line problem and the eircom situation will be the same?

What about BT or NTL.

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#4 23-02-2006 2:11am

kaizersoze

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cooper_man wrote:

Surely its a line problem and the eircom situation will be the same?

What about BT or NTL.

My point is that maybe they would be a bit more inclined to sort out any problem with the line if you were their customer and paying them.
NTL if it's available to you would be the best option.

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#5 23-02-2006 2:15am

dub45

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Posts: 12142

cooper_man wrote:

Hi Guys,

Ive been with Utv broadband for over a year now and because it is primarily a business used line, i odnt worry about the caps etc. It was very good up until the 14th december when it was down and up constantly until after xmas. After a load of phone calls they told me "we've logged the complaint with eircom and it appears the line is perfect and its a problem with the hardware". I changed all my microfilters and got a brand new wireless router.
............................................................

What are my options for RELIABLE broadband that I can use with my current set up (wireless router etc).

Thanks guys

Just a wild shot dont suppose you have satellite tv by any chance?

http://www.boards.ie/vbulletin/showthread.php?t=2054893971

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#6 23-02-2006 2:39am

cooper_man

Closed Accounts Posts: 493 ✭✭

Join Date: January 2004

Posts: 324

I do have satellite tv but its not connected to my telephone line

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