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log-in gone AWOL

  • 24-02-2006 4:39pm
    #1
    Duck Soup
    Registered Users, Registered Users 2 Posts: 3,996 ✭✭✭


    I've been given a little belter of a problem to sort out. My GF's laptop apparently seems to have spontaneously lost or changed her log on password. I've tried it myself a load of times and she's not wrong. The old password is gone. I can find plenty of password recovery programs that work when you're actually inside Windows XP - e.g. to recover your document or application passwords - but that's not a lot of use when you're still at the log-in screen.

    I've tried the safe mode mallarkey - I've even got as far as getting both the username and administrator log ins on the same page - but then when it asks me for a password and I'm back to square one, standing outside at the front door.

    Someone suggested going into BIOS set up - which I'm game for even if I don't know what it means - but that's also password protected and my GF has no idea what it is or why should there be one.

    Anyone any ideas? I haven't got a XP CD to boot up from so basically it's whatever I can do in terms of what mode I start in.


Comments

  • #2
    Karoma
    Registered Users, Registered Users 2 Posts: 19,396 ✭✭✭✭Karoma


    http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html
    pop it on to a disc or diskette
    Boot up with it in the drive
    Follow the menu/instructions - and blank the Windows password.

    The fact that you couldn't boot from the XP CD may suggest that the machine is not set to boot from CD ... Post back if this disk/attempt doesn't load (With make/model of machine & BIOS version)


  • #3
    Duck Soup
    Registered Users, Registered Users 2 Posts: 3,996 ✭✭✭Duck Soup


    Right first time! Won't boot up from the CD. It's an Acer Aspire 5512WLMi running Windows XP Pro. As far as the BIOS version, the setup utility screen it gives me just says 'PhoenixBIOS Setup Utility' and asks me to enter a password. At which point I'm back to square one. :confused:


  • #4
    Karoma
    Registered Users, Registered Users 2 Posts: 19,396 ✭✭✭✭Karoma


    So, there's a BIOS password on it...
    uh...huhh.... So, she doesn't know the Windows or BIOS passwords.
    </dodgy>

    If you can access the CMOS battery-you may be able to remove it (for ~30mins), and clear the BIOS battery... The manual or manufacturers website may provide more information (...unless...they spontaneously combust?) or google How To bypass the (phenoix)BIOS.

    If it's a college or company machine (Or some genuine reason that would lead to these circumstances)- then get the IT department to look at it.


  • #5
    Mr. Presentable
    Closed Accounts Posts: 9,496 ✭✭✭Mr. Presentable


    This may sound daft, but if you can get to the administrator log on, try it sans password. Usually when people install XP they skip straight through the admin section and leave the password blank!


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